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Excellent SDK and Docs enabling a rapid spike to full release
What do you like best about the product?
We spiked a few of the leading realtime providers and ably was the clear winner amongst the developers involved.
The SDK and documention are easily the best of the ones we tried. We went from spike to fully integrated and functional in a couple of weeks.
Since then it's all just worked and we haven't had any issues.
Communication/support have also been good.
The SDK and documention are easily the best of the ones we tried. We went from spike to fully integrated and functional in a couple of weeks.
Since then it's all just worked and we haven't had any issues.
Communication/support have also been good.
What do you dislike about the product?
Can't really think of much to put here since we have had no issues so far.
What problems is the product solving and how is that benefiting you?
* Enabling websockets at scale.
* Presences api to drive FOMO on pages.
* Notifications.
* Presences api to drive FOMO on pages.
* Notifications.
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Quick go-to-market, resonable pricing and great support
What do you like best about the product?
Ably provides a killer feature set, allowing our team to focus on building great solutions instead of reinventing the real-time wheel.
When we decided to switch to a real-time provider instead of our in-house websocket solution we first landed at Pusher, which we very quickly felt like we outgrew.
The lack of message retention in Pusher was a dealbreaker for us, but ably solved this problem in just a few lines of code.
Ably support is always quick to respond and not afraid to give technical answers, something I as a developer highly appreciates. When you talk to Ablys support you understand that you're actually talking to someone that knows the system they're supporting, rather than someone just reading the manual back to you.
When we decided to switch to a real-time provider instead of our in-house websocket solution we first landed at Pusher, which we very quickly felt like we outgrew.
The lack of message retention in Pusher was a dealbreaker for us, but ably solved this problem in just a few lines of code.
Ably support is always quick to respond and not afraid to give technical answers, something I as a developer highly appreciates. When you talk to Ablys support you understand that you're actually talking to someone that knows the system they're supporting, rather than someone just reading the manual back to you.
What do you dislike about the product?
A more advanced "dev console" environment would be of big help to me as a frontend/app developer.
It is now always convenient or possible to wait for the backend dev to implement the real-time solution, so being able to quickly send out mock data saves a lot of time and headaches.
It is now always convenient or possible to wait for the backend dev to implement the real-time solution, so being able to quickly send out mock data saves a lot of time and headaches.
What problems is the product solving and how is that benefiting you?
We replaced an in-house developed Websocket solution with Ably and freed up a lot of time for both development and support.
Ably Realtime and Soundtrap Collaboration Features
What do you like best about the product?
Knowledgable and highly responsive customer support. Ably works robustly and as intended. Saved us a lot of time and money creating our own web socket manager
What do you dislike about the product?
Not the simplest learning curve. Duplication of some messages being sent was difficult to remediate at first (although quickly rectified)
What problems is the product solving and how is that benefiting you?
Ably real-time has helped our engineering teams build a reliable and robust live collaboration platform, enabling us to focus on the feature to build in this area for our uses to enjoy.
No service disruptions / working without issues
What do you like best about the product?
works without issues. we using for chat mostly.
What do you dislike about the product?
nothing specific. works without issue for us
What problems is the product solving and how is that benefiting you?
using for chat tech across multiple games.
Ably is an excellent cloud service for realtime message distribution globally
What do you like best about the product?
Ably is a build block of our production to publish messages to subscribers around world in guaranted delivery, predictable latency, and high availablity.
Before adopting Ably, we have made widely comparison among similar messaging facility providers. We eventually choose Ably, since it is not only better in overall score of comparing items, but also in comportable support attitude when we are contacting them for trial during evaluating.
During our product inegrating with Ably, we feel that Ably is worth adopting in these aspects particularly:
(1) It has sincerely designed client library sdk, especially in Java and JS, flexible and comprehensive. And it has detailed and easy-to-read sdk API documentation, kinds of tutorials, FAQs, experiece sharing and so on.
(2) Its technical performance is consistent with its description. Its capacity is still under rapidly expanding, its promised profits of latency, ordering, delivery, reliablity and availablity is still kept.
(3) It has timely support, actively communication for problem reproducing and trouble-shooting.
Before adopting Ably, we have made widely comparison among similar messaging facility providers. We eventually choose Ably, since it is not only better in overall score of comparing items, but also in comportable support attitude when we are contacting them for trial during evaluating.
During our product inegrating with Ably, we feel that Ably is worth adopting in these aspects particularly:
(1) It has sincerely designed client library sdk, especially in Java and JS, flexible and comprehensive. And it has detailed and easy-to-read sdk API documentation, kinds of tutorials, FAQs, experiece sharing and so on.
(2) Its technical performance is consistent with its description. Its capacity is still under rapidly expanding, its promised profits of latency, ordering, delivery, reliablity and availablity is still kept.
(3) It has timely support, actively communication for problem reproducing and trouble-shooting.
What do you dislike about the product?
Acutally Ably has no aspects that we very dislike. Each prodcut has its own short-comings, but we wish Ably could improve and become better.
We will feel that the handling of ably connection and channels failure and recovery is a little complex. And the message transmission time will be not very stable when transient publish is used.
Since we could not track and control internal message routing inside Ably, we sitll has the worry if Ably could ensure its stability along time, when it expands further in future.
Also We have not undergone any real incident processing in production enviroment, so we are still not sure for this aspect.
We will feel that the handling of ably connection and channels failure and recovery is a little complex. And the message transmission time will be not very stable when transient publish is used.
Since we could not track and control internal message routing inside Ably, we sitll has the worry if Ably could ensure its stability along time, when it expands further in future.
Also We have not undergone any real incident processing in production enviroment, so we are still not sure for this aspect.
What problems is the product solving and how is that benefiting you?
Ably is a build block of our production to publish messages to subscribers around world. We have a lot of channels to distribute messages in random frequency. Message delivery in order and latecy is very sensitive for us.
Ably provides both an excellent product and customer experience
What do you like best about the product?
Ably's platform provides excellent chat, live reactions, request to speak, and user presence features that greatly contribute to the engagement and overall success of the live events we run on our platform. Moreover, the Ably contacts I've had the pleasure of working with (Ryan Landes & Matt Cillis) are highly attentive and responsive. They've demonstrated on several occasions that they prioritize the overall partnership vs. merely closing a deal.
What do you dislike about the product?
No negative feedback to provide at this time!
What problems is the product solving and how is that benefiting you?
Based on our use case, Ably allows real-time conversations between artists and fans. This type of seamless engagement is critical to the success of our live events.
Solid platform for implementing webhooks
What do you like best about the product?
We were able to leverage Ably to build out a webhook delivery pipeline for our product in roughly 3 months. The Ably platform handles most of the complexity around reliably delivering webhook events to many consumers, allowing us to quickly deliver new value to our customers with a minimum amount of time and effort.
What do you dislike about the product?
We had a few hiccups along the way to delivering the production solution, but Ably was able to resolve everything satisfactorily.
What problems is the product solving and how is that benefiting you?
Ably manages the complexities of delivering events to a large number of consumers, including handling retries, reliable delivery, scaling, and performance. It has enabled us to deliver reliable and performant solutions quickly and removed much of the ongoing maintenance burden from our team.
Fantastic Partner for Realtime Messaging
What do you like best about the product?
We have a shared Slack workspace with Ably, meaning we get live support within our usual communication channels when needed. They are very responsive and do an excellent job keeping us updated on upcoming holidays that could impact response times.
What do you dislike about the product?
We haven't kept our usage up to date with Ably's feature set so I feel that we're not getting the full benefit of using the platform. There is some work we'd like to do to take full advantage of all Ably has to offer.
What problems is the product solving and how is that benefiting you?
The biggest problem is handling client-side connections with reasonable fallbacks. By using Ably to handle these connections, we don't need to build that expertise internally or maintain a system to manage that concern.
Wonderful! make my projects much more interactive
What do you like best about the product?
Transparent way I can manage my projects, costs and a high availability API.
In my projects I use it to deliver messages such as chat and commands for interactions and the API deliveries are always perfect and ingenious.
In my projects I use it to deliver messages such as chat and commands for interactions and the API deliveries are always perfect and ingenious.
What do you dislike about the product?
I still can't see any downsides to Ably's services, everything actually leaves me delighted.
What problems is the product solving and how is that benefiting you?
We use it for communication, monitoring and interactivity of users on our platform. With the high speed of delivery of Ably messages, it was possible to create an incredible experience with users.
Ably powers Sana's realtime push communication
What do you like best about the product?
Ably provides a simple API that hides the complexity of delivering scalable and reliable push-based communication to web clients. We use Ably for syncing state updates and CRDT deltas across clients and the backend. Ably offers excellent customer support and actively engages with their clients. We've had the opportunity to provide feedback and contribute to shaping upcoming features.
What do you dislike about the product?
The Ably usage limits can be difficult to understand and plan around. When hitting one of the limits, the entire plan may have to be upgraded.
What problems is the product solving and how is that benefiting you?
Ably solves the problem of building a realtime communication infrastructure required for delivering a realtime web application. This enables us to focus on feature development and shipping user value.
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