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Good product with excellent service
What do you like best about the product?
Ably's support has been great for us. We have a shared chat channel where all representatives from Ably are active, and they've always helped us promptly when questions and issues arise.
What do you dislike about the product?
The SDK by default throws quite a few errors that are up to the user to handle in a correct way, which makes it more complicated than expected to get to a watertight setup.
What problems is the product solving and how is that benefiting you?
Realtime data communication between clients. It's great to rely on an infrastructure maintained by experts, so we can focus on other things.
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It just works, it's made building a real time platform look easy.
What do you like best about the product?
It's a simple solution to a complicated problem. Install a library on both sides of the connection, and you're done.
What do you dislike about the product?
It's quite an opaque implementation; occasionally, a detail leaks out and can be confusing, but it is easily solved with the great support team.
What problems is the product solving and how is that benefiting you?
The monitoring, availability, and scalability of that part of the product problem are gone, I check the dashboard to see how it's doing and that's all I have to worry about.
Ably powering real time scoring on lavercup.com
What do you like best about the product?
The reliability of Ably to deliver real-time scores to our millions of fans of the Laver Cup.
What do you dislike about the product?
I don't have any dislikes about Ably Realtime at present.
What problems is the product solving and how is that benefiting you?
Ably ensures the fans who are visiting lavercup.com real-time live scores so they never miss a point.
Nice Custom Service. Stability is good.
What do you like best about the product?
Stability. I think the service provided by Ably is very stable.
What do you dislike about the product?
None. I feel great about Ably real-time service.
What problems is the product solving and how is that benefiting you?
Ably Realtime helps us implement a new feature with little effort.
Ably is the complete 1 stop solution for messaging
What do you like best about the product?
Ability to have Channels within channel. Push notification delivery through Ably for both ios and android platform. History API.
What do you dislike about the product?
Lack of Enterprise dasboard to monitor and troubleshoot. Extra cost for History query.
What problems is the product solving and how is that benefiting you?
Async update to mobile clients.
Above and beyond customer support
What do you like best about the product?
Ably has been a great product to use in our application, but the customer support makes them stand out in my eyes. While integrating ably-cocoa into our iOS application, we found an issue that we weren't able to resolve on our own. We were able to quickly hop on a call with Ably engineers to help diagnose the issue and within 48 hours, it was identified and fixed. The Ably team was incredibly helpful, friendly, and FAST! Typically, it's hard to get support from third-party vendors, but the turnaround on this fix was lightning fast and rock-solid. Kudos to the team!
What do you dislike about the product?
We haven't seen any issues that Ably hasn't been able to help us resolve.
What problems is the product solving and how is that benefiting you?
Ably is providing us real-time connections with our customers in various aspects of our applications spanning mobile, web, and desktop. Ably powers our applications that allow us to quickly and effectively communicate with our customers around the world.
Ideal service vendor, in every metric
What do you like best about the product?
Ably just has it all figured out. Their technology is competitive with the industry, and their suite of features all work reliably.
Dashboards, customer support, customer success, it's all there.
Developer friendliness ended up being the big deciding factor for us, our developers found the integrations incredibly easy, with solid documentation.
Realtime events is a bit of a crowded space, with a lot of vendors offering similar features. Ably has been able to successfully find the details to differentiate themselves
Dashboards, customer support, customer success, it's all there.
Developer friendliness ended up being the big deciding factor for us, our developers found the integrations incredibly easy, with solid documentation.
Realtime events is a bit of a crowded space, with a lot of vendors offering similar features. Ably has been able to successfully find the details to differentiate themselves
What do you dislike about the product?
why is this field required, no comment here
What problems is the product solving and how is that benefiting you?
as their name suggests, Ably Realtime offers managed realtime events
Ably enables Mentimeter's real time Audience Engagement Platform
What do you like best about the product?
Ably's real-time infrastructure is very reliable and scalable which enables us to focus on our core product and growing user base. It provides fast access for all our users across the globe for a reasonable price and includes usable features like "Presence" which powers our collaborative editor feature.
What do you dislike about the product?
Ably fulfils all the requirements we have for our real-time infrastructure today.
What problems is the product solving and how is that benefiting you?
Reliable and very quickly scalable real-time communications infrastructure on the web. We can focus on other parts of our product and rely that Ably will do its job well.
Easy setup, outstanding performance, and great supports.
What do you like best about the product?
It's easy to set up in minutes and requires almost no extra work to deal with day2 operation.
Outstanding performance under high traffic.
Outstanding performance under high traffic.
What do you dislike about the product?
No C++ SDK for game apps. We had to build our connector by simulating other SDKs' behavior.
What problems is the product solving and how is that benefiting you?
High fan-out data distribution.
Ably is a great realtime messaging platform!
What do you like best about the product?
Ably is a great product being versatile and scalable. It delivers our messages in real-time for a wide range of applications and implementations. Also, super friendly people who are there for us! :)
What do you dislike about the product?
Sometimes the pricing plans become a little bit stiff-legged for us. On the other hand, there are great price planning tools available, where we can check prices for any usage.
What problems is the product solving and how is that benefiting you?
We use Ably for building chats, sending notifications, backend communication, and more. It feels good to have Ably available when ever there is a message that needs to be delivered.
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