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Ably Realtime

Ably Realtime | 1

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External reviews

55 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Johan B.

Ably enables Mentimeter's real time Audience Engagement Platform

  • June 23, 2022
  • Review verified by G2

What do you like best about the product?
Ably's real-time infrastructure is very reliable and scalable which enables us to focus on our core product and growing user base. It provides fast access for all our users across the globe for a reasonable price and includes usable features like "Presence" which powers our collaborative editor feature.
What do you dislike about the product?
Ably fulfils all the requirements we have for our real-time infrastructure today.
What problems is the product solving and how is that benefiting you?
Reliable and very quickly scalable real-time communications infrastructure on the web. We can focus on other parts of our product and rely that Ably will do its job well.


    Computer Games

Easy setup, outstanding performance, and great supports.

  • May 26, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to set up in minutes and requires almost no extra work to deal with day2 operation.
Outstanding performance under high traffic.
What do you dislike about the product?
No C++ SDK for game apps. We had to build our connector by simulating other SDKs' behavior.
What problems is the product solving and how is that benefiting you?
High fan-out data distribution.


    Erik G.

Ably is a great realtime messaging platform!

  • May 25, 2022
  • Review verified by G2

What do you like best about the product?
Ably is a great product being versatile and scalable. It delivers our messages in real-time for a wide range of applications and implementations. Also, super friendly people who are there for us! :)
What do you dislike about the product?
Sometimes the pricing plans become a little bit stiff-legged for us. On the other hand, there are great price planning tools available, where we can check prices for any usage.
What problems is the product solving and how is that benefiting you?
We use Ably for building chats, sending notifications, backend communication, and more. It feels good to have Ably available when ever there is a message that needs to be delivered.


    Victor W.

Good

  • May 25, 2022
  • Review provided by G2

What do you like best about the product?
The support service and documentation. The SDK.
What do you dislike about the product?
The limitations in the service of max limits and blocking of the account.
What problems is the product solving and how is that benefiting you?
Realtime messages for running
Recommendations to others considering the product:
Consider the hard limits constraints before architecting the solution


    Education Management

It has a great documentation, tutorials. Easy to plug and use

  • May 24, 2022
  • Review verified by G2

What do you like best about the product?
It's easy to test and start using. You can create something using real time very fast.
What do you dislike about the product?
The charges on messages in connection count, using presence channels.
What problems is the product solving and how is that benefiting you?
We create a real-time chat for live webinars inside our platform for the users and their members to share knowledge.
Recommendations to others considering the product:
If you're trying to create a real-time experience, Ably APIs and documentation will help you.


    Primary/Secondary Education

Great customer support

  • May 13, 2022
  • Review verified by G2

What do you like best about the product?
We use Ably for a realtime gaming application for the education market and like the payload size, the speed, and the great customer support. Support is proactive.
What do you dislike about the product?
No real issues. We need to be careful not to hit the hard limits in our plan but Ably has helped us size the right plan.
What problems is the product solving and how is that benefiting you?
Ably provides the realtime communication between our players. We have tried two other services but we found Ably a more modern architecture with better performance and payload.
Recommendations to others considering the product:
We found it helpful to use the free tier to learn about Ably and make sure it would work in our application.


    CM C.

Feedback of social media app without about 2 years experience on Ably

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Stable service. We barely meet our users with problems.
What do you dislike about the product?
When I adjust to a lower package. I spend time on waiting for our invoice. But after manager Vincent involved, it become faster.
What problems is the product solving and how is that benefiting you?
1. Our communication system, ex: comment in our live room or chat with users etc.
2. Real-time communication between app and backend.

benefits:
1. We don't need to build a Pubsub service, and it reduces our maintenance of human resources and cloud services.
2. Users can interact on the same channel.


    Alex W.

Ably Has Taken The Hard Parts and Made it Easy

  • March 14, 2022
  • Review verified by G2

What do you like best about the product?
Ably Realtime allows us to get real-time updates without having to rely on subscribing to DB updates. We were able to decouple the existing app from expensive DB read/writes and simply listen for published messages. The message quota limits are significant enough that we will probably never reach the limit. Ably also takes the pain out of setting up our own SQS, which is huge. The documentation is great for a basic setup. Support responses are quick with helpful information even on the Free Tier accounts.
What do you dislike about the product?
While the documentation is great, a Google search of specific questions/issues is sparse. There is no Discord or Slack community for real-life questions. The Support page refers you to Stack Overflow, although we have found those to be mostly unhelpful.
What problems is the product solving and how is that benefiting you?
As mentioned, we were able to decouple the application from being required to do expensive DB read/writes and simply pass messages to connected clients. This has greatly reduced the reliance on the DB and has reduced the DB loads by 300%!


    Gary W.

Ably

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
Ably has always been helpful when I've had questions both providing internal resources who can help solve issues and providing good, detailed support pages and responding to questions.
What do you dislike about the product?
It would be nice to be able to tweak some of the automatic alerts we get from ably. This isn't a major criticism of ably itself as the alerts are useful but it would be a nice to have.
What problems is the product solving and how is that benefiting you?
There are a couple key benefits we've gained from ably, the key one is the CDN like ability of ably where we can send or receive a message from an ably instance and utilizie their CDN to deliver it to remote clients. Utilising the ably infrastructure also means that we are able to move away from legacy on prem messaging systems.


    Kunal C.

Great app for realtime messaging

  • February 27, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about Ably is that it is straightforward to use, and I can implement it so quickly. As a user, I can read the Ably documentation and implement the functionality right away. Also, customer support is effortless. They are very responsive and easy to reach out to. Overall, I can say ABly is the easiest way to implement Pub/Sub messaging in your application. I definitely recommend it!
What do you dislike about the product?
Although I think everything is good. But, there is one small suggestion from my side. There is no sample code provided for implementation in Vue.JS. I created my application using the Vue.JS framework, but I couldn't find any detailed examples for Vue.JS. Most of the examples were given for React only. I think if Ably can add some good code snippets for Vue.JS as well. It will be great. Apart from this, everything is good!
What problems is the product solving and how is that benefiting you?
I am using Ably to implement Realtime Pub/Sub messaging feature for a video-conferencing platform we are creating. The benefit that I realized was definitely the ease of implementation. I was able to understand everything because the documentation was very comprehensive. They have included all the concepts in detail. It was very easy to add it to my application.
Recommendations to others considering the product:
I think Ably Realtime is an excellent tool for anyone looking to implement a Pub/Sub mechanism in their application. Personally, I will be using it every time I need Pub/Sub messaging. I will say just go for it. You will definitely love it.