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Reviews from AWS customer

35 AWS reviews

External reviews

5,699 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

A BOT Next Door for customers

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Very user friendly for developers & for business users to manage BOTs . Also - AA provide wide range of functionalities which helps developer to achieve completion faster. Their recent version A360 gives more access to functionalities for various projects
What do you dislike about the product?
Machine learning and NLP should be associated along with the product
What problems is the product solving and how is that benefiting you?
UI Automation , Database validation
Recommendations to others considering the product:
I will strongly recommend Automation Anywhere as it helps to easily implement BOTs in any organization. Non technical expertise can also user AA to develop and deploy bots in short span of time. in terms of BOT management & execution is at ease. The distinctive feature AA has - they comply to all audit requirements and robust product implementation at customer place in short span of time. AA Support ensures to address queries with 24 hours of ticket been raised. CSM & Account managers are constantly in touch to know if there are any pain areaas to address by AA and help us to address them in their forthcoming enhancement. THis helped us to be more active with Automation anywhere in BOT development and scaling up of bots. BOT insight provides larger view on BOT utilization and ROI .AA as a product is reliable in terms of security aspect and project implememtation. They also ensure to support us running scripts using AA console. AA has been supportive to their customers and scale up BOTs to its customers.


    G J.

Need Automation...Automation Anywhere Everywhere !!

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
AA offers IQ Bot. Security features I.e. Locker is good
What do you dislike about the product?
Not a dislike.. Good to have frature - Test Auyomation for CI/CD
What problems is the product solving and how is that benefiting you?
Single Automation have saved 1M
Recommendations to others considering the product:
BOT Developmemt time is lesser. So one can consider AA.


    Shuvankar M.

A great platform to learn and gain insights on future disruptions towards Process Excellence

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
1. Content
2.Proctored Assessments
3.Relativity / Relevance
4.Security With A 256-Bit Encryption Credential Vault
What do you dislike about the product?
The lab activities could have been conducted in a more user friendly and intuitive platforms
What problems is the product solving and how is that benefiting you?
Extracting Unstructured Data Through IQ Bot
Data extraction, Mining,and management


    Guru P.

Automation for backend and frontend processes

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Processes often require contextual discussions, sharing meeting notes, and other communication that should happen in the same place where your work happens.

Collaboration keeps conversations tight and focused and lets your entire team give input on process improvements and optimization.
What do you dislike about the product?
Human decision is getting belittled in the entire end to end process of automation which affects the overall ROI and customer satisfaction ratings also.
What problems is the product solving and how is that benefiting you?
Streamlining the processes from lead capture to KYC and backend heavy lifting of processes. Also, getting up to date reporting analysis from robust dashboard and in depth understanding of each process
Recommendations to others considering the product:
For people who rely on Automation, this could be the best choice.


    Ganesh K.

RPA - simplifes our day to day tasks and must to learn .

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
We can manage many repetitive simpler tasks to save time
What do you dislike about the product?
Understanding RPA architecure is some how difficult,but after reading it seems to be okay
What problems is the product solving and how is that benefiting you?
My Day to day regular tasks are scheduled


    Sanket K.

One f the best, easiest tool to automate task, increase profitability , intelligence of the business

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Simple drag and drop options.
No need to have any programming language.
So many learning courses available on learning portal easy to understand.
Also having community edition to do hands on is very helpful for the person who is new to tool. For partner companines providing free advanced automation certification.
Flawless installation process, a good amount of documentaion is available on the website.
Tool has one of the largest community forum to discuss the difficluties faced during the work. Apt response from the AA support team for the queries raised or tickets raised on the website or AA portal.
There are so many pre-built bots on the bot store which one can download and start using it in our process. Documentation present for prebuilt bot to use in our process which we are automaing.
Having the feature of bot insights & analytics helped to understnad , increase the profitability of the processes .
One of the most interactive, self paced courses available on learning portal to understand the working and usage of the tool and its various features.
Constant mailers from AA with the customers for the progress which AA is making in the tool also letting us know the new work that is happening onthe tool.
With the introduction of IQ bot we have added advantage of intelligence with which we can match the expectation of our client & as we are client support providing company this feature not only helped us but also helped client this helped us to get more business from the client and we were able to win the trust of our client.
What do you dislike about the product?
Nothing much to dislike. Its greate that AA is evolving day by day & looking forward to add more fetures inthe tool.
What problems is the product solving and how is that benefiting you?
Now I have more time to learn new things as I have automated most of my daily mundane tasks and able to help my business by including intelligence in the automation, which is increasing profits for my clients
Recommendations to others considering the product:
A must-have tool to learn & suggest to a client who can invest in such a good tool so that in the time of the pandemic, a business will continue


    Niket G.

Automation Anywhere - Intelligent, easy to use and available anywhere

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Moving from AA v11 to A2019 it has been great transformation. It is faster, easy to use and can be used from anywhere. The best part is that everything is on cloud and user don't have to put those high RAM consuming applications.User interface is especially very easy to use and the introduction of flowcharts makes teh code very readable. The installation process is seamless. The Courses available on AA University are really helpful for RPA budding developers. The integration of Python, Java, .Net has also given an edge to AA over other RPA tools in the market. The certification programs are really well developed and helps even a layman to lear the tool in no time. i would personally recommend AA for small and large business processes.
What do you dislike about the product?
A2019 takes a lot of time for the Bot to get deployed and run on the connected machine. There are times when the Bot agent has to be disconnected and connected again. There were instances where resolutions like Uninstalling and Installing again were given, which obviously did not work out the best. The AA support also hasn't been upto the mark and has a scope of improvement.
What problems is the product solving and how is that benefiting you?
We are currently solving a wide range of problems in our organization - From creating backend components to creating DataBases and hitting REST web service to perform particular operations. AA has helped our organization to save thousands of manual hours hence providing monetary benefits.
Recommendations to others considering the product:
Being a Developer for this tool for the past two years, I highly recommend this to everyone. The ease of use and the learning courses available makes it out of the box. It is also an excellent start for people who want to start their career in RPA.


    Financial Services

Nice Automation Platform

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
User-Friendly UI, No-Code Platform, Easy Implementation, Code Repository, and Versioning
What do you dislike about the product?
Licencing Limitations and Code Management, Reusability is difficult leads to duplicate coding.
What problems is the product solving and how is that benefiting you?
System Integration and End to End Process Automation
Recommendations to others considering the product:
Please plan code reusability and Object-oriented bot creation.


    ABHIJEET B.

Automation for everyone

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
It started a couple of years back when I was debugging a mainframe code; a guy came next to me and showed a small demo on mainframe automation through AA. In a couple of minutes, I could build a use case independently, and from then till now, it's an endless journey.
What do you dislike about the product?
The new version gives us a platform to automate many things, nothing to dislike as such. Something more robustness can be added to object cloning c mmand.
What problems is the product solving and how is that benefiting you?
Benefits are in millions from an organization's perspective. Starting from creating daily reports, activating new user accounts, deactivating older ones, generating invoices for orders, automating use cases based on Sap, Oracle, Salesforce, mainframe, Citrix based, web-based, PDF excels, etc.


    Information Technology and Services

Quick to learn and implement based on Org need

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
One of the best automation tool which gives a lot of flexibility with various integrations like API, Image, Excel, mail etc. The best part of this tool is UI automation and variable handling (based on my Selenium framework development experience)
What do you dislike about the product?
I am not having many lists but can consider more security options on filevault will be helpful and also some error handling scenario can be little elaborative for developer (May be Debug and Info logs kind of handling).
What problems is the product solving and how is that benefiting you?
Automated User provisioning, DB Report, Invoice reminder, Data export for many major projects from cloud apps. Critical functionality testing before releases. These are just a few of them.