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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ganesh K.

RPA - simplifes our day to day tasks and must to learn .

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
We can manage many repetitive simpler tasks to save time
What do you dislike about the product?
Understanding RPA architecure is some how difficult,but after reading it seems to be okay
What problems is the product solving and how is that benefiting you?
My Day to day regular tasks are scheduled


    Sanket K.

One f the best, easiest tool to automate task, increase profitability , intelligence of the business

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Simple drag and drop options.
No need to have any programming language.
So many learning courses available on learning portal easy to understand.
Also having community edition to do hands on is very helpful for the person who is new to tool. For partner companines providing free advanced automation certification.
Flawless installation process, a good amount of documentaion is available on the website.
Tool has one of the largest community forum to discuss the difficluties faced during the work. Apt response from the AA support team for the queries raised or tickets raised on the website or AA portal.
There are so many pre-built bots on the bot store which one can download and start using it in our process. Documentation present for prebuilt bot to use in our process which we are automaing.
Having the feature of bot insights & analytics helped to understnad , increase the profitability of the processes .
One of the most interactive, self paced courses available on learning portal to understand the working and usage of the tool and its various features.
Constant mailers from AA with the customers for the progress which AA is making in the tool also letting us know the new work that is happening onthe tool.
With the introduction of IQ bot we have added advantage of intelligence with which we can match the expectation of our client & as we are client support providing company this feature not only helped us but also helped client this helped us to get more business from the client and we were able to win the trust of our client.
What do you dislike about the product?
Nothing much to dislike. Its greate that AA is evolving day by day & looking forward to add more fetures inthe tool.
What problems is the product solving and how is that benefiting you?
Now I have more time to learn new things as I have automated most of my daily mundane tasks and able to help my business by including intelligence in the automation, which is increasing profits for my clients
Recommendations to others considering the product:
A must-have tool to learn & suggest to a client who can invest in such a good tool so that in the time of the pandemic, a business will continue


    Niket G.

Automation Anywhere - Intelligent, easy to use and available anywhere

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Moving from AA v11 to A2019 it has been great transformation. It is faster, easy to use and can be used from anywhere. The best part is that everything is on cloud and user don't have to put those high RAM consuming applications.User interface is especially very easy to use and the introduction of flowcharts makes teh code very readable. The installation process is seamless. The Courses available on AA University are really helpful for RPA budding developers. The integration of Python, Java, .Net has also given an edge to AA over other RPA tools in the market. The certification programs are really well developed and helps even a layman to lear the tool in no time. i would personally recommend AA for small and large business processes.
What do you dislike about the product?
A2019 takes a lot of time for the Bot to get deployed and run on the connected machine. There are times when the Bot agent has to be disconnected and connected again. There were instances where resolutions like Uninstalling and Installing again were given, which obviously did not work out the best. The AA support also hasn't been upto the mark and has a scope of improvement.
What problems is the product solving and how is that benefiting you?
We are currently solving a wide range of problems in our organization - From creating backend components to creating DataBases and hitting REST web service to perform particular operations. AA has helped our organization to save thousands of manual hours hence providing monetary benefits.
Recommendations to others considering the product:
Being a Developer for this tool for the past two years, I highly recommend this to everyone. The ease of use and the learning courses available makes it out of the box. It is also an excellent start for people who want to start their career in RPA.


    Financial Services

Nice Automation Platform

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
User-Friendly UI, No-Code Platform, Easy Implementation, Code Repository, and Versioning
What do you dislike about the product?
Licencing Limitations and Code Management, Reusability is difficult leads to duplicate coding.
What problems is the product solving and how is that benefiting you?
System Integration and End to End Process Automation
Recommendations to others considering the product:
Please plan code reusability and Object-oriented bot creation.


    ABHIJEET B.

Automation for everyone

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
It started a couple of years back when I was debugging a mainframe code; a guy came next to me and showed a small demo on mainframe automation through AA. In a couple of minutes, I could build a use case independently, and from then till now, it's an endless journey.
What do you dislike about the product?
The new version gives us a platform to automate many things, nothing to dislike as such. Something more robustness can be added to object cloning c mmand.
What problems is the product solving and how is that benefiting you?
Benefits are in millions from an organization's perspective. Starting from creating daily reports, activating new user accounts, deactivating older ones, generating invoices for orders, automating use cases based on Sap, Oracle, Salesforce, mainframe, Citrix based, web-based, PDF excels, etc.


    Information Technology and Services

Quick to learn and implement based on Org need

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
One of the best automation tool which gives a lot of flexibility with various integrations like API, Image, Excel, mail etc. The best part of this tool is UI automation and variable handling (based on my Selenium framework development experience)
What do you dislike about the product?
I am not having many lists but can consider more security options on filevault will be helpful and also some error handling scenario can be little elaborative for developer (May be Debug and Info logs kind of handling).
What problems is the product solving and how is that benefiting you?
Automated User provisioning, DB Report, Invoice reminder, Data export for many major projects from cloud apps. Critical functionality testing before releases. These are just a few of them.


    Information Technology and Services

Easy to use reliable RPA tool with user friendly interface

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
The reliability of commands and the ease of use of every command. The unattended bot run feature and its effectiveness. The dynamic fucntionality of object cloning command with play feature enabling to play with Domex path.IQ bot feature with cognitivie automation, helping to extract data from structured and semi structured invoices accurately every time.
Over all automating all the regular mundane tasks, saving lot of FTE.
What do you dislike about the product?
The Trigger option not being 100% reliable. More robustness in using commands like image recognition, keystrokes, etc.
Effort of migrating bots to Automation360 from V11 version and lack of System defined variable Application path in Automation360
What problems is the product solving and how is that benefiting you?
Many mundane tasks performed regularly consisting of high input volumes are automated using Automation Anywhere, which in return saves a lot of FTE.


    Information Technology and Services

A superb tool for Process Automation

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
The ability to automate processes across platforms, the incorporation of the ability to automate VDI based processes. Rapid scale-up and quick wins
What do you dislike about the product?
Developer availability can be a concern sometimes.
What problems is the product solving and how is that benefiting you?
Automation Anywhere has helped us save on a massive amount of manual effort required in reconciling data across multiple platforms, leading to cost avoidance and saving time
Recommendations to others considering the product:
Great tool for process automation. Being able to define a detailed process with failsafe really does lead to quick value realizations.


    Accounting

I think its the easiest way to automate things, with minimum or no coding

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
The best part is helps you connect to the website and get the live data and only knowing the syntax is enough there is not much coding or technical experience required.
What do you dislike about the product?
the connection and all sometime takes way too much time, the website can be a less complex.
What problems is the product solving and how is that benefiting you?
I use the recording functionality a lot, that has made a lot of my manual task easy.


    Computer Software

Transforming Platform capabilities with BPM

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Ease of integration with many open source softwares and third party integrations and also easy to use configurable drag and drop no coding tool helps to simplify complex processes
What do you dislike about the product?
Automation of fulfillment processes end to end is great but sometimes streamlining gets difficult when new adhoc process is introduced wit manual intervention
What problems is the product solving and how is that benefiting you?
Role based access control with LDAP integrationa and versioning of processes and sub tasks to effective track each users activity. Also, integration challenges and OCR capabilities are the prime benefits.