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Reviews from AWS customer

35 AWS reviews

External reviews

5,700 reviews
from and

External reviews are not included in the AWS star rating for the product.


    debesh p.

Best in class Automation

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
The process building and ease of drag and drop tool makes all processes easy to automate and the inherent analytics capability also helps to make decisions better
What do you dislike about the product?
The costing factor is bit high and user based costing. Also, many random adhoc processes take time for automation as team needs to be highly skilled to be knowledgeable on AA.
What problems is the product solving and how is that benefiting you?
Email automation and giving customer better control on their clients in terms of customer engagement and interaction.


    Computer & Network Security

Automation Anywhere

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Automation anywhere can reduce repetitive tasks and quantitive analysis, which will increase the qualitative analysis results.
What do you dislike about the product?
Robotic process automation works whatever is predefined in it and that is why during a priority one incident, it fails to act as per the requirements
What problems is the product solving and how is that benefiting you?
Monitoring L1 and L2 tickets are resolved with automation anywhere - RPA
Recommendations to others considering the product:
Yes, recommended resolving L1 and L2 Tickets


    Pradyumna G.

Process Made Easy

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
The AA application makes automation ubiquitous. One click and the processes are executed as expected. Saves a lot of human efforts. Various easy to use tasks available for different activities. Is user friendly and easy to use. No design challenges while creating bots with required functions. One click approach for execution.
AA is secure, credential management through variables is the feature I liked the best, makes the product safe to use and trust worthy. Also with this credential management is a easy task.
What do you dislike about the product?
In Community edition the bot sometimes loses control and acts abruptly. Excel operations sometimes fail with unexpected responses. Although the same bot without changes works perfect on the next run. Forums and trainings do not portray how exactly to acheve some of the actvities, it would have been beneficial if such short videos on using methods and thier respective items could have been put.
Connecting to local device is problematic sometimes from the control room. We faced this issue that if there is a driver update AA fails to runs bots without an update (on community edition) as the connection to local device is interuupted.
What problems is the product solving and how is that benefiting you?
I was required to consolidate data from multiple excel sheets into a formatted single sheets by applying formulas and VlookUps. This process was mundane to be done once everyweek.
I used AA to automate this process. I use 2 files for this operations. What benefitted us was that it reduced human efforts and time. Now that this activity is automated. I execute the bot weekly once the input sheet is ready and send updated sheet after bot execution to whomsoever required.
We are working on new bots to bring more processes under AA.
Recommendations to others considering the product:
Explore and try to implement this in maximum areas you can.


    Sowmya N.

Interesting Subject

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Options to run the bot multiple times for different set of data.
What do you dislike about the product?
Slowness in Trial version launcing control tower, publishing to control tower.
What problems is the product solving and how is that benefiting you?
I just used it for learning. But I felt it is going to be userful in many aspects like API testing, PDF testing and even using excel and filling any UI with multiple set of data. decision making and routing the transactions accordingly.


    Investment Banking

amazing User Interface

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
the user interface is very user friendly, easy to understand coding commands, it is surely built for citizen developers
What do you dislike about the product?
the OCR command can be improved a little
What problems is the product solving and how is that benefiting you?
problems that are automated include - automating repetitive tasks, tasks that have a lot of manual entries but have a specific input format and source, and have pretty large volume, or tasks done frequently
benefits realized - saving person-hours, saving time, accuracy


    Financial Services

Impressed!

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
The ease of using it. Its just amazing that you can do so many complex things so easily. Learning how to do it is also esay. I love the drag and drop fucntionality.
What do you dislike about the product?
I would love it to be more flexible. It is to some extente but there are systems which are very rigid and needs a different way of coding.
What problems is the product solving and how is that benefiting you?
We automated a manual process in our extended team. It was a weekly task and invvolved a lot of hours but with this automation, it could be done in minutes. Saved a lot of man hours which culd be used to focus on something more productive.
Recommendations to others considering the product:
Its a great system and would suggest you go for it. I fell in love with the whole learning process and would recommend it 100%.


    Mufaddal D.

Smooth automation for edtech

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
Automating all the mundane processes in the institution and giving an multi dimensional analytics of all departments is what I liked the most
What do you dislike about the product?
Sometimes manual decision is also very important which gets lost in automating all processes in an organisation
What problems is the product solving and how is that benefiting you?
Automation anywhere has helped to streamline internally processes and made best use of predictive analytics to visualise trends in all aspects. Also, robust orchestrated engine and dynamic rule engine gives flexibility and scalability to entire institution.


    Information Technology and Services

It is amazing and it saves time and human effort also.

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
The process to automate any process.

To remove errors .
What do you dislike about the product?
Everywhere we can't apply . So sometimes it is challenging.
What problems is the product solving and how is that benefiting you?
It saves time and human efforts as well .


    Shaik C.

New Era Tech Which Makes Human More Progressive that is RPA AA

  • May 31, 2021
  • Review provided by G2

What do you like best about the product?
AA integration with other applications is good. More user friendly interface which makes developers confidence is using various Actions.
What do you dislike about the product?
Like other RPA tool converting every variable to string format is not likely option.
What problems is the product solving and how is that benefiting you?
Time saving. Better ROI. Solutions for ERP.
Recommendations to others considering the product:
For Non IT candidates AA will be a good start.


    Vikrant S.

RPA tool with great number of functionalities including Python

  • May 22, 2021
  • Review provided by G2

What do you like best about the product?
1. Seamless integration

2.Tightly Secured bots

3. On-premise installation

4. Python integration with A2019

5. Brilliant Academy

6. Good amount of Wiki knowledge articles on V11 and online support
What do you dislike about the product?
1. Cognitive technologies are missing, which we can see in other RPA tools

2. Need to update knowledge articles on A360

3. Bot execution speed needs to improve in A360
What problems is the product solving and how is that benefiting you?
Like many other RPA tools in the market, it speeds up the automation speed and reduces market time significantly.
Recommendations to others considering the product:
Automation Anywhere is an excellent RPA tool, I used it in different domains, and it works seamlessly.