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Reviews from AWS customer

35 AWS reviews

External reviews

5,700 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Anteneh A.

My Automation Anywhere experience so far

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
Like simplicaity on deploymnet and configration and have options for Bot usage for muiti-tasking.
What do you dislike about the product?
Not easy for begineer and Expensive Pricing.
What problems is the product solving and how is that benefiting you?
Tradtional documenation to digtilaization of office document.
Recommendations to others considering the product:
Good product in oragnization is persuing digitailzation and Transfomation form Tradtional to modern infrascture.


    Henok P.

My experience with Automation Anywhere

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
It helped me to have a better experience with Automation. Repetitive tasks can easily be automated and can be implemented to make the task easier.
What do you dislike about the product?
It actually has no drawbacks in my opinon but some automations like chat bot can still be improved.
What problems is the product solving and how is that benefiting you?
Many tasks. For me Text to Audio translater is my faviourite, it helped me personally alot.


    Biniyam B.

JUNIOR software engineer with a experience of 1 year and with many skills

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
Artifical intelleginece and cloud computing the customer support and other service you provide for the community and if you have more time a want to discuss in person with the team and you give as a great product thanks
What do you dislike about the product?
as i said before many things i like but also ther are some things that i don't like for example the UI i dont like it because it is not user interactive and thanks for the product agin
What problems is the product solving and how is that benefiting you?
there are many problems i solve like more on data analytics featured and the data analytics part is it is a very beloved feature
Recommendations to others considering the product:
compared to other automation platforms, the cost for AA is not very high, but the cost is not fair


    Samuel S.

Promising RPA software

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
The best thing that i liked on Automation Anywhere A2019 is that the bot creation process is easaier and since the A2019 has a web based control room it makes things easier
What do you dislike about the product?
Sometimes the support team may be laggy but appart from that it is all good
What problems is the product solving and how is that benefiting you?
We are automating our logistics process by eliminating manual feeding of data to our system
Recommendations to others considering the product:
It is qucik to set up and run the software compared to other RPA providers.


    Abdul S.

Quick to implement and dependable tool for enterprise automation. Absolutely loved using AA - 11.x

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
Easy to add the tool to your current design and infrastructure.
Safe and secure authentication while using credentials inside any task.
Metabots are the most effective in increasing the reusability and less repetitive steps.
Ease of administration via control room
Botstore bots save a lot of time while building the automation. I have used multiple bots from botstore and also launched a bot on Botstore
Community version has helped immensely in creating a POC and understanding the tool and automation solution practically
Easier to understand and adapt by any person even with limited automation technical expertise. Reporting and analytics has been a plus
What do you dislike about the product?
Versioning can be better. If you want to compare two versions of tasks, it is challenging to track changes if step positions alter. Debugging can be improved. There is no stepping into a subtask from a task for debugging. Currently subtask needs to run seperately with additional steps added for sending variable values.
What problems is the product solving and how is that benefiting you?
We have seamlessly integrated multiple systems based out of different platforms. Implemented and deployed tasks using Automation Anywhere as an integration tool to sync the details between the multiple systems, extract and filter data, process and report details to a different system. The bot works as a replacement for manual human job and has been a massive return on investment. Its easy to manage and automate new features though requirements keep changing.
Recommendations to others considering the product:
Automation anywhere is flexible and is a go-to tool for automation of any kind. It is a must tool for projects looking to automate and integrate multiple systems of different platforms. Automation anywhere definitely meets the expectations and is a significant return on Investment. Highly recommended


    Abhilash M.

Excellent ease of use

  • May 03, 2021
  • Review provided by G2

What do you like best about the product?
1. Python package in A360 is a game changer.
2. Packages and Commands are focused on the process of various domains and 3rd party application that users are trying to involve in RPA.
3. Good view of flow help to understand the code better.
4. AARI took the attended Automation from human bot collaboration(HBC) to a next level.
What do you dislike about the product?
1. If a change is variable name occurs, its not reflecting automatically wherever its is used in the task.
2. Inability to open multiple task in the same window in A360 unlike v11.x.x.
What problems is the product solving and how is that benefiting you?
1. High volume repetitive business process including 3rd party applications as SAP.
2. BPO related daily tasks eg. Customer Care Resolution Services by using AARI.

Benefits:
1. Lot of time is saved that the FTE would have otherwise put into performing the same.
2. Better RoI.
3. Many FTE benefits in the departments who are now used for other management works.
Recommendations to others considering the product:
A must use RPA product to leverage automations across any domain.


    Retail

Automation Anywhere is leader in RPA and Cognitive Automation.

  • May 02, 2021
  • Review provided by G2

What do you like best about the product?
Its overall capability to connect to any application in terms interaction it is best.
What do you dislike about the product?
Only dislike is the A2019 or Automation 360 variables .
What problems is the product solving and how is that benefiting you?
Problems solved by automating the manufacturing process that is very customer centric and large number of people were involved to work on that , due to the Covid 19 the work never stopped due to the bots running in production.


    abhas m.

Robotic Process Automation - expertise delivered by Automation Anywhere

  • May 01, 2021
  • Review provided by G2

What do you like best about the product?
Automation Anywhere - a frontline leader in RPA
Expert Guidance and detailed insights
Automation Anywhere provides timely assistance in initial setup and prioritized guidance to achieve 100% automation quickly.
What do you dislike about the product?
Nothing till date.
I liked the fact that Automation anywhere provides detailed documentation and guidance to setup and explore the Robotic Process Automation ecosystem. There is also guidance available on the website which helps build a detailed understanding about the product and deliverables.
What problems is the product solving and how is that benefiting you?
Application scalability
User simulation and load testing
Automated report generation
Integration across project platforms to accomplish complete automation
Process automation and scheduled execution
Recommendations to others considering the product:
Keep the requirements handy upfront to avoid re-work. Though there is expert documentation available everywhere on Automation Anywhere, someone can reach them anytime for specific use cases.
Documentation should be reviewed and experts can be consulted for any specific requirements. There is community support as well to refer for common problem areas which helps to a larger extent for common configuration and execution requirements. Extensive reading material helps to resolve most of the issues.


    Oil & Energy

Our Digital Workers at Work.

  • May 01, 2021
  • Review provided by G2

What do you like best about the product?
Automation Anywhere tools could simplify several tasks and run 24x7.
What do you dislike about the product?
It is running on IaaS. We are waiting for SaaS AA.
What problems is the product solving and how is that benefiting you?
It works for Lean and Proven processes without Human Intervention. If you could not match its time table then it would create a big consequence to recover those RPA tasks/processes.
Recommendations to others considering the product:
Understand the benefits and make Proof of Concept for Lean Processess.


    Luan B.

A good web-based development experience

  • May 01, 2021
  • Review provided by G2

What do you like best about the product?
- Development environment: The Automation Anywhere 360, as it is completely web-based, avoids the need to carry out local software installations to develop automation flows. In addition, it constantly receives version updates and improvements.

- IQ Bot: It has been a fantastic option for handling unstructured data and pattern recognition.

- Implementation of the architecture: In addition to Automation Anywhere Enterprise to have the option of on-premises installation, the cloud version of the Control Room eliminates the need to worry about local infrastructure, purchasing Windows licenses, configuring networks and support.

- License: The license sales model is simplified and objective. The prices of the items contained in each package are always explicit, unlike other suppliers for which it is necessary to analyze excess details in order to choose the appropriate license.
What do you dislike about the product?
Although the Actions of Automation Anywhere Workbench (web-based development environment) are intuitive and exist in great volume, there are still some simple operations when working with tables. Another point is that it is not always possible to extract the results of a processing to a desired format (without having to perform many steps), such as XLSX instead of CSV.

The design part of the flowcharts could improve as well. Because even if you use a large monitor to view them, they still take up a lot of space, making it difficult to see the flow as a whole during development. So using the list view option seems to be preferred by most developers, although I would like the idea of using the visual feature more.

The Automation Anywhere could improve the Remote Desktop experience by developing some kind of extension, just like other vendors do.

It should be noted that the few bugs I found in the tool are resolved over the months and the constant updates that Automationa Anywhere provides.
What problems is the product solving and how is that benefiting you?
Automation Anywhere fits well in solving most process problems for various departments of the company. It has been stable in SAP automation, database, webservices, spreadsheets and browser scraping.
Recommendations to others considering the product:
Automation Anywhere Enterprise is a market leader and deserves the position it is in. It is a mature solution for deployment development and meets the security requirements of the most demanding customers.

In addition to the extensive documentation of the solution, they offer a range of training courses in several languages (which help to understand everything from the conception of the automation of a process, to support) and its community of users/developers is very active.

Another positive point is that license costs are more affordable than other competing providers.

One point to be aware of is the support team's SLA. The help is not always that fast, but it is usually very efficient. This should be taken into account especially if you are going to develop automation of critical processes or with little time until delivery.

In summary, I highly recommend choosing Automation Anywhere as an RPA solution provider. In projects where I implemented it, the ROI used to be achieved in a short time.