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Reviews from AWS customer

35 AWS reviews

External reviews

5,700 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Akinola M.

A Smart Tool that Saves Time

  • March 19, 2021
  • Review provided by G2

What do you like best about the product?
As a developer, I like the fact that I can code faster implementing this tool. It has unique IQBots. It's a really intelligent and intuitive RPA tool. The ease of use is great. Great tool for automating rule based process. Relevant tool in finance and telecommunication sectors. It's very easy to automate windows and as well web based processes. The best tool for automating repetitive processes
What do you dislike about the product?
For me, it has been a pleasure using AutomationAnywhere. It offers an effective way of running processes quicker. I have no complaints
What problems is the product solving and how is that benefiting you?
Automation Anywhere is an industry leading RPA software. This tool has greatly helped my team to produce better quality work than we normally do in limited time. Great tool for developers to understand. The service support offered by the Automation Anywhere people is really very helpful. They offer a useful environment where you can track issues and get connected with incredible people
Recommendations to others considering the product:
It helps you work smarter and increases your productivity. Use it


    Eric C.

Great tool for easy automation to implement what the entire developer loves.

  • March 17, 2021
  • Review provided by G2

What do you like best about the product?
It gives the business the scalability to ensure that it expands next to it and still delivers the highest efficiency. The training material is very good and has everything you need to know in order to make the most of each feature while using the app. I love that offers a very easy to use and understand gui for everyone. Building a bot is too simple with Automation Anywhere, it cuts code lines and saves so much time. It will work any time you want.
What do you dislike about the product?
Improvements are recorded, the available metrics appear to decline marginally compared with those providing their business rivalry. Compared to other RPA software, site automation tools are sluggish to deceive me a little.
What problems is the product solving and how is that benefiting you?
I'm now creating a platform for learning using automation. Students should register in a certain category of learning and the website has asked the students several questions. Based on the score of the student, he offers a sufficient course for students in this group. In past times, it took us hours and weeks to complete this process, but, even though we don't stop working, we are still back, all this fierce work is now a thing of the past.
Recommendations to others considering the product:
It is the best offer of the industry's best automation software. It has a user interface that is very basic and convenient. The rich range of smart bots, events and commands programming features make it possible to carry out any kind of operation, with consistency, scalability and robustness, for every business type. It is so easy to use that even beginners can effectively use this platform. It helps me to do bots a lot.


    Rahul K.

Automation Anywhere- One of the best robotic process automation tools in the market

  • March 16, 2021
  • Review provided by G2

What do you like best about the product?
The best thing I like about this tool is the ease of development of a process. The simple drag-and-drop feature is beneficial, plus the support service is also excellent. Every 1-2 years the team comes up with a new update which is a good thing. The new A360 has many features that are almost at par with the best automation tools currently in the market. The BotInsight and discovery bot are genuinely some of the most excellent additions to AA and help make the best use of the device with the analytics and to discover what all processes we can look to automate
What do you dislike about the product?
The thing that I feel Automation Anywhere still lacks is the seamlessness and debugging capabilities. When you try debugging a code, it doesn't show what is happening in the sub-bots used in the main task. The team needs to work on that. The second thing I feel A360 lacks as compared to other automation tools, is communication between runners and Control Room. I have observed that sometimes the schedules don't run or skip some iterations without any error
What problems is the product solving and how is that benefiting you?
Automated various processes across different business unit's including HR ops, Assets, Claims etc. The main benefit according to me is reduced employee effort and the time taken to complete the process is reduced by a significant amount if automated correctly. Not only that it minimizes human errors and works 24X7.
Recommendations to others considering the product:
Pan out your use cases beforehand to get the maximum benefit of this tool. Take maximum use of the discovery bot to see which processes can be automated and also generate the processes design documents


    Leo D.

Automation Anywhere review

  • March 16, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use of Automation anywhere RPA and the availability of templates make it more simple to create process.
What do you dislike about the product?
Nothing to dislike. Just documentation needs to be organized
What problems is the product solving and how is that benefiting you?
We have automated the process to back-up all servers at a pre-defined time through remote acces.


    Elizabeth K.

Great RPA tool.

  • March 14, 2021
  • Review provided by G2

What do you like best about the product?
I like your user interface. It makes all things super simple and versatile for building workflow bots. I also like how it automates processes repeatable tools, their functionalities can be used extremely easily and if it is difficult it doesn't cost much to learn. The meta-bots functionality is also available for the testing of API integration. It fits as well with Micro Soft Excel, which is another advantage when you deal with this platform so more people work with Excel.
What do you dislike about the product?
This tool appears to be a tool for creation. You will make your fan base much more helpful if you are able to boost your usage of another teammate. I've found some programs are being loaded too slowly and I've also seen somewhat few Excel commands, however minor drawbacks can be changed.
What problems is the product solving and how is that benefiting you?
I tried to create mobile apps and other API test resources to run bots. In essence, the question is whether the environment is in good shape and manual labor is restricted. Since we use it as a holistic approach for automating business processes and administrative functions, it is very convenient and efficient and we have never thought of any other option and hence continue to use it.
Recommendations to others considering the product:
I recommend it to simplify business processes because it's an excellent and versatile RPA platform that is really appropriate for all kinds of departments and organizations. I tried to create mobile apps and other API test resources to run bots. In essence, the question is whether the environment is in good shape and manual labor is restricted.


    Awal R.

Automation - its the present and the future.

  • March 12, 2021
  • Review provided by G2

What do you like best about the product?
Affordable, precision and user friendly. It won't be a hassle to set it up and any of us can easily do it. When I started using it, I was in two minds about the problem it solves but as soon as I got the hang of it, I would use it for all my tasks.

The best part is I could easily customize it as per my usage for my office and sometimes I would just like to use it for some of my personal work and it seamlessly help me do that too. The bots could adapt to my usage and would mostly give me desirable results.

For my organization, it has largely helped us increase revenue generation as earlier, the tasks that were done manually are all now automated, thanks to RPA.
What do you dislike about the product?
Could have had better support for the customer. I had some difficulties in getting support but otherwise it was great. Also, the bots could be a bit more user friendly. Maybe some changes to the basic algorithm would largely help it mak it user friendly but that shouldn't be much of an issue.
What problems is the product solving and how is that benefiting you?
I work a lot with the API's and parsing JSONs have always been a task for me. RPA has helped me a lot in getting the data from the APIs.
I could schedule it to whenever I want and boom, there's data right on my system and just the way I want it effortlessly.
Recommendations to others considering the product:
If you need my advice, I would say, yeah, go for it. It won't disappoint and maybe you could end up making your life easier.


    Uran R.

Simplifies and accelerates business processes.

  • March 11, 2021
  • Review provided by G2

What do you like best about the product?
User-friendly interface. Real-time data synchronization. A very fast query of a product by multiple fields.
The flexibility of delivery with agile inbound and outbound processes.
Offers lower inventory costs and improve turn-over with advanced inventory allocation.
What do you dislike about the product?
I make it hard to find instructional videos or forums to ask questions. It is not always possible to contact support and wait for replies.
What problems is the product solving and how is that benefiting you?
This system has simplified the automation of the sales process in our company.
It lets you empower users to provide solutions that meet customers' unique requirements.
Since it is also hosted on the cloud, it facilitates accessibility and interactivity between work staff.
It is well suited for businesses of all sizes and is compatible with various operating systems even Linux.


    Ricardo F.

All in one Automation tool

  • March 09, 2021
  • Review provided by G2

What do you like best about the product?
All the industries in one solution to automate all the processes and have a real time analytics. It is a new frontier in enterprise software systems, with the up and coming AI revolution. Due to certain and unfortunate circumstances I was laid off but have no hard feelings it was a great time that I was there I learned a lot and advance my career greatly.
What do you dislike about the product?
Nothing to point, maybe the price its the thing i dislike
What problems is the product solving and how is that benefiting you?
Single location to process all the Back office and Front office needs for all different industries
Recommendations to others considering the product:
Give a try with this powerfull platform


    Apparel & Fashion

Unattedant bot a2019 version

  • March 08, 2021
  • Review provided by G2

What do you like best about the product?
IQ bot with cognitive automation is one of the best parts of AA
What do you dislike about the product?
Unattendant bot concept is not functioning in A2019 version so customers are in trouble when they are upgrading and with the new customers as well.
What problems is the product solving and how is that benefiting you?
AA cloud version is easy to manage.


    JAYARAJ V.

Easy to setup, Reduce your work effort with accurate and on time result.

  • March 04, 2021
  • Review provided by G2

What do you like best about the product?
It reduced totally our employee dependency on our daily tasks. Simple to create bots. Our works are completing on time with accurate results.
What do you dislike about the product?
More options should be included in the Email sending option. A one-click email send will be a little difficult to insert in some bots.
What problems is the product solving and how is that benefiting you?
AA, we are using mainly for employee performance review. Before we use to do it manually using an excel sheet. Now, created our new workflow using AA bots, which made our work easy. AA will send auto notification and a reminder to all employees, managers as per workflow until it completes.
Recommendations to others considering the product:
AA will make your life easier, especially for companies that have routine and daily tasks. Before implementing AA in our organization we use to have meetings every day and also issues, until one employee completes his work we cant move to next. If you are not ready to procure AA, at least give a try, I challenge you will really like it and also it will make your work easy and effective.