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Reviews from AWS customer

35 AWS reviews

External reviews

5,705 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Banking

Certified RPA pro

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
The usage of elaborate screenshot based learning videos
What do you dislike about the product?
The lack of use case based complex self learning experiences
What problems is the product solving and how is that benefiting you?
Mundane and redundant manual processes need to be automated.
They could now be automated using this tool.
Recommendations to others considering the product:
Start at small scale and then scale up


    Chetan P.

AA delivers a powerful yet easy to use platform for automating complex workflows

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Right from the beginning the AA technical and account teams are focused on understanding the mission and business use case to tailor the platform offerings specific to customer needs. They work closely with the customer to build out a proof of technology which makes it easy to comprehend the AA platform capabilities in action through a use case that customer is familiar with. The platform itself it powerful yet simple and extremely easy to use.
What do you dislike about the product?
Not a downside or dislike as such, but in the roadmap it would be nice to see additional focus on integration - preferably API based integration with other tools and technologies such as AI and ML based models that customers might already have developed in their eco systems.
What problems is the product solving and how is that benefiting you?
We started with a simple use case to automate repetitive and manual Help Desk support procedures. The AA platform allows to easily automate any repetitive and manual tasks through bots thus freeing up resources for other high skill tasks. We moved on to automate complex application workflows that require web scrapping and searching to automate parts of those workflows thus saving considerable manual effort and time resulting in workforce efficiencies.
Recommendations to others considering the product:
I would highly recommend AA RPA platform for everyone looking for adopting RPA for cost and workforce efficiencies


    K V.

Best RPA tool

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
The implementation of Meta bots in AA is what I feel the best in AA and makes it unique from other RPA tools.
Control room have almost all the settings which is much better than BP or UiPath
What do you dislike about the product?
The control room can be made more user friendly.
What problems is the product solving and how is that benefiting you?
I was able to automate various works in finance and accounting department for my client.
These automations helped my clients in completing their tasks by bots as scheduled with more accuracy and helping them saving their time and effort.
Recommendations to others considering the product:
Any organizations or department having repetitive task can make use of AA tool and can see wonders in result.


    Banking

AA is good for Normal, Rule Based RPA Tasks

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
UI, Ease of Use, Less Learning Curve, Integration with Browsers, Windows Tools
What do you dislike about the product?
Can increate the reliability of Object Cloning
What problems is the product solving and how is that benefiting you?
Config File Management when setting up the tool on New Machine


    Dhanashri S.

Working as a AA Developer since 3 years. Great experience and learning with Automation Anywhere.

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
AA provide partner portal to learn new concepts in AA.It keeps up to date with latest concepts and versions of AA.
What do you dislike about the product?
Nothing to dislike about Automation Anywhere
What problems is the product solving and how is that benefiting you?
I used its metabot, taskbot functionality to provide solution to customer. I worked on SAP with help of SAP DLL which we can use through metabot logic


    Financial Services

We were able to automate many complex projects with atmost accuracy

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Stability of the BOT designed in Automation Anywhere is one of its important feature. In addition , other than other automation tools automation anywhere helps to achieve several complex mechanisms which are not possible with other tools
What do you dislike about the product?
For the initial learners Automation Anwhere is a bit tough to understand and the Orchestrator also seems a bit complex when compared to other tools
What problems is the product solving and how is that benefiting you?
We have faced several issues in regards with the log details available in AA which makes it a bit difficult to track the issues. But the benefits is once coded we are seeing very less defects when deployed in production
Recommendations to others considering the product:
If possible , tool can be designed to more user friendly for starters


    Oil & Energy

Review of AA as a Tool

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Its easy to develop solution among all other tools with ease of scalability of the same
What do you dislike about the product?
No parallel processing capability. IQ-Bot integration is still very tedious tasks and no documents available for all its API
What problems is the product solving and how is that benefiting you?
Easy but hard way of scaling the code for different regions of Accounts Payable GBS system


    Retail

Automation anywhere and anytime

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
This is a best tool to perform
Automations without writing any line of code. The scheduling , secure storing of the credentials and scaling options for the bots is one of the best features. It provides a very defining dashboards for audits and activities. There are multiple options to achieve a particular automation. I really liked this tool and and grand simplicity of use.

The bot creator and bot runner bifurcation architecture helps to segregate the duties and perform the smooth automation operations.

It’s capability for the integration of Machine learning can be well defining for the future needs and integrations.
What do you dislike about the product?
The access levels and roles are pretty widespread and needs to be assigned per license. There can be ways to develop them
To maintain them through AD . The interface is little slow as well. The performance of the interface can be improved.

Most of the integration is with windows machine. Integration with MAC and unix machine if can be integrated then it will increase the use.
What problems is the product solving and how is that benefiting you?
All the manual works which qualify for the web operations or desktop task operations are being automated
Recommendations to others considering the product:
Try to use this tool to perform small and medium scale automations. Once you are satisfied then you can increase your scale of automation.


    Hospital & Health Care

$20 Gift Card Voucher For your Automation Anywhere Feedback

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
easy to build apps, metabots, great error handling mechanism
What do you dislike about the product?
More often than not, prod deployment is a pain
What problems is the product solving and how is that benefiting you?
Various.. Order management, health care process automations, citrix automations


    Government Administration

Works to automate report creation

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
It allows us to pick up data from enterprise systems to create executive reports in Excel workbooks. The input reports come in Excel and CSV file formats.
What do you dislike about the product?
At the moment still have not found a reason to dislike.
What problems is the product solving and how is that benefiting you?
Frees up staff time creating manual and repetitive steps so that they can use their time analyzing data.