Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,705 reviews
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External reviews are not included in the AWS star rating for the product.
RPA at it Best
What do you like best about the product?
Cloud Version of A2019 Creator. Option to use Custom Package. Robust Queueing System, AARI and Custom Forms. Easy to Setup Infra.
What do you dislike about the product?
Testing/debugging time is more and can be improved
What problems is the product solving and how is that benefiting you?
We have used Automation Anywhere Version 11 and A2019 to automate most of the processes for our HealthCare client. Automated most of the steps in Claim Adjudication process like pre work, Duplicate claim identification, Edit resolution and many more. Within one year of production we have realized 2 Million savings and 80 plus reduction in FTE. On the Front office side we have automated Provider and Dental call where Bot takes care of action performed on multiple application during calls with just few input from Agent. Post automation there was potential reduction in AHT and excellent improvement in Quality.
Recommendations to others considering the product:
I strongly recommend Automation Anywhere Platform for both Back Office and Front Office.
Hype automation developer using multiple RPA tools with AI/ML
What do you like best about the product?
Very Much Business Friendly
Learning Portal gives a walkthrough of the entire product offerings
Easy to Use and develop bots
IQBOT is really intelligent
Universal Recorder
Control room is self explanative
Discovery Bot is very useful for straight through processes
Learning Portal gives a walkthrough of the entire product offerings
Easy to Use and develop bots
IQBOT is really intelligent
Universal Recorder
Control room is self explanative
Discovery Bot is very useful for straight through processes
What do you dislike about the product?
Bot Repository in a2019 is a bit messy
On Cloud bot creator sometimes is very much laggy
Basic OCR coming out of the box with a2019 is not very much accurate
On Cloud bot creator sometimes is very much laggy
Basic OCR coming out of the box with a2019 is not very much accurate
What problems is the product solving and how is that benefiting you?
Solving redundant manual efforts in Mortgage and Healthcare claim adjudication.
Using Universal recorder solves most of the straight through processes and clubbing it with IQ bot really makes process intelligent
Using Universal recorder solves most of the straight through processes and clubbing it with IQ bot really makes process intelligent
Huge learning curve
What do you like best about the product?
I like that it is novice friendly, and helps understand it in terms of applying to out work projects. I also like that it was a very interactive course.
What do you dislike about the product?
What I didn't like was that some of the points were really dragged on for a while even though the concept was understood already.
What problems is the product solving and how is that benefiting you?
I have understood how I can go about applying RPA in my work and how that will save up a lot of utilized hours by resources.
Recommendations to others considering the product:
I would recommend taking your time with the course and understanding concepts in depth, it will help in applying your knowledge.
Amazing
What do you like best about the product?
Control room actions, compatibility with the computer, speed of action and many such factors
What do you dislike about the product?
Nothing much. Few actions under Internet Explorer
What problems is the product solving and how is that benefiting you?
Excel and Web actions
Wonderful experience. Automation Anywhere provides with so much scope to innovate.
What do you like best about the product?
It is easy to use Automation Anywhere in daily activities
What do you dislike about the product?
Nothing as such. It has everything one needs to innovate
What problems is the product solving and how is that benefiting you?
Right now, I have not used Automation Anywhere in my daily work activities but we are searching for some scope where we can implement some innovation/automation with this wonderful tool
Good tool. But less popular among different companies
What do you like best about the product?
Desktop software automation. easy coding
What do you dislike about the product?
Product cost and awareness among all type of companies. Less job opportunities.
What problems is the product solving and how is that benefiting you?
Can automate day to activities. Faster coding. Easy debug. Best execution.
Awesome
What do you like best about the product?
1. Ease of Use.
2. Community Edition.
3. Cloud installation removes hassle of installing bulky software.
2. Community Edition.
3. Cloud installation removes hassle of installing bulky software.
What do you dislike about the product?
Deployment time is increased in Cloud Installation.
What problems is the product solving and how is that benefiting you?
I am using it for learning purpose as of now. Will update my review once i got an opportunity to solve any real world problem.
RPA saves humans time and their by making efficient time utilization
What do you like best about the product?
The best thing is that ease of using it and it can also help the testing team and development team to.
What do you dislike about the product?
The amount of code written for the automation.
What problems is the product solving and how is that benefiting you?
I have solved the problem of verification of data on excel sheet using RPA
Recommendations to others considering the product:
Just learn the basis and practice software
A great Learning and Automation Experience.
What do you like best about the product?
It's one of the unique and best way to automate your web and local routine tasks
What do you dislike about the product?
There isn't anything which I didn't like as the tool provided almost every in-depth task implementation. automationanywhere is really a game change for the companies who are targetting the automation
What problems is the product solving and how is that benefiting you?
I am working to suggest the automation to my client and can be used easily with the learning platform provided by automation anywhere.
Recommendations to others considering the product:
The first and most important things are to have training which is official from the portal to be used for people to understand the scope and then go ahead to identify the task.
Automation Anywhere - Leader in RPA
What do you like best about the product?
Ease of Use.
Integrates ML features(IQ BOT) along with RPA for automating wide variety of business processes.
Unstructured data can be converted to useful information and used further down the line for rest of RPA process.
Support staff is pretty good.
Integrates ML features(IQ BOT) along with RPA for automating wide variety of business processes.
Unstructured data can be converted to useful information and used further down the line for rest of RPA process.
Support staff is pretty good.
What do you dislike about the product?
It doesn't work very well with the handwritten documents. Accuracy seems to be on the lower side when dealing with Handwritten documents.
Program because difficult to read when it becomes huge.
License seems to be on the expensive side but gives a better ROI for big time projects.
Program because difficult to read when it becomes huge.
License seems to be on the expensive side but gives a better ROI for big time projects.
What problems is the product solving and how is that benefiting you?
We have automated business processes ranging from banking processes to FMCG processes.
It has good security features hence automating banking processes doesn't pose a problem.
Various processes related to insurance, airline etc. industry are also automated.
It has good security features hence automating banking processes doesn't pose a problem.
Various processes related to insurance, airline etc. industry are also automated.
Recommendations to others considering the product:
You can opt for Automation Anywhere for automating medium to high complexity processes.
It provides wide variety of features useful for completing the automation process.
It provides additional ML and advanced features for tackling very complex processes.
It provides wide variety of features useful for completing the automation process.
It provides additional ML and advanced features for tackling very complex processes.
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