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Reviews from AWS customer

35 AWS reviews

External reviews

5,705 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Insurance

Best tool for End to End automation be it UI or Desktop App.

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
RPA has extra feature that have AI/ML features.
What do you dislike about the product?
As of now I do not have any such downside in my mind. Overall it is good.
What problems is the product solving and how is that benefiting you?
I use this for training and learning purposes as of now.
Recommendations to others considering the product:
RPA | Robotic Process Automation is worth giving a try and it will definitely help us ahead in our career and our task as well.


    Financial Services

RPA Developer with 3.6 years of experience in Autmotaion Anywhere

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
1) In AA v11.x I like the Metabot Features where users can Make their own DLL and add Logics towards it and use them in Taskbots.
2) Import Dataset command (Single command) to insert data into various fields from external files where we can avoid multiple keystrokes and clicks.
3) Default OCR Engine are also available.
4) For Legacy applications also object cloning was working perfect and we can capture with multiple selectors.
5) IQ-BOTS -which is best for unstructured data handlings and we can train multiple types of PDF for single customer.
6) Workload Management allows manual prioritization of high value transactions inside automated queue.
7)Workflow designer helps to understand graphical representation of Process
8) ROI Calculator in coe dashboard analyzes Reduced error rates,Resource cost for time-saved
What do you dislike about the product?
In Database command when connecting sql tables ,we were not able to pass varaibles on Timeout while executing stored procedures.
Excel Command has Limitations , like basic insert row ,delete row, Apply formulas we not present in AA V11.x.
File conversion Commands was not there in AA v11.3 like csv to xlsx or viceversa
What problems is the product solving and how is that benefiting you?
Automation Anywhere saved Time by automating the bored stuff and saved Money
Recommendations to others considering the product:
For people with Less Code Background it's Easy to Learn and has Lot of Technical and Logical challenges in day to day life.


    Rahul G.

I love RPA

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Automation anywhere is very good tool for working in RPA and the ui interface very user friendly.
What do you dislike about the product?
some we run the workflow it take too much time some time get problem with image OCR.
What problems is the product solving and how is that benefiting you?
Most of time i do excel automation i do filling data from one place to other.it take less time for working has compare that any human is working with no error.
Recommendations to others considering the product:
This is very good tool for the working anyone can go for this it is easy to use.so i think that people should have try the automation anywhere it is amazing platform where you can work on this.


    saurabh K.

AA - The key to efficiency booster in telecom contact centers!

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
the fact that the theory was backed up with real life scenarios helped in understanding of concepts. All the topics were well covered with real life scenarios. The quizzes at the the end were even more useful. They helped in embedding the concepts in the mind and helped me use them in my job.
the availability of user templates, the dashboards and recording features were helpful in the automation of a gambit of services we provide to our customers.
The customer is happy with the proceedings so far.
What do you dislike about the product?
Nothing much. So much emphasis was given on theory but hardly few questions from theory. Also I will wan to see AA developed more in future so that it can cater the intricate business needs like image recognition ability, extracting inputs from images etc.
What problems is the product solving and how is that benefiting you?
The contact center where I work uses a lot of manual transactions. Also there are few intelligence level transactions. I am identifying automation scope and have automated some areas of billing, provision and Assurance.
AA is helping me in automate few intelligence level transactions as well.
We have a program running where we aim to automate 60% of our transactions in first year and 70% in second year.
Due to client confidential contract I cant give much details
Recommendations to others considering the product:
all the business working with contact centers with lots of manual transactions. AA will be a delight for efficiency boosters.
Apart from that my colleagues in BFSI sector have also endorsed the usage of this.
i am very confident that AA will solve most their issues.


    Kefin K.

Make human more human with RPA

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
RPA helped us a lot to do our repeated task , especially on our HR and finance department. This helped us to make our 'human' become more human. The employee can be allocated to do something more things that need human intervention. For example, we use RPA to helps our HR team to create daily real-time report for our employee candidates. After the automation, all these task is helped with the RPA Automation Anywhere bots. So, our HR team can do any other task like do any interview with the selected candidates ( based on the report that had been sent by the bot.
What do you dislike about the product?
sometimes, it need to restart some Automation Anywhere services that make the bot did not work properly. which this may affects to the our daily RPA tasks
What problems is the product solving and how is that benefiting you?
The approval data (based on logic decision). After all the automated task, our daily manual basis job is run by scheduler. which we don't need to run the bots manually. Our employee doesn't need to do some manual process/job every hour and every day. This thing is automated with RPA Automation Anywhere. Our manual process (before RPA) might take 2 - 3 days SLA, and after the automated , we received all the report real time.
Recommendations to others considering the product:
There is some feature that Automation Anywhere had on Community Version that has not available on Automation Anywhere Enterprise. Some of them is like the Google Drive feature, which has a good thing if it available on Automation Anywhere Enterprise


    Information Technology and Services

Easy to use

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
We are using AA RPA for one of the client application and it is very simple to work
What do you dislike about the product?
Training for AA should be a bit in details
What problems is the product solving and how is that benefiting you?
Accessing client application from our organization network was a bit combusted process which made simpler using AA RPA
Recommendations to others considering the product:
I fully recomment Automation Anywhere. We Automated one of the Citrix application which was unable to identify with Automation tools like UFT


    Banking

It is one of the best tool of automation

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Less coding more automation, good to add in my team
What do you dislike about the product?
Need to be more user friendly and easily to attached with open sources tools
What problems is the product solving and how is that benefiting you?
Automating the our company urls and end to end process


    Banking

AA - Automate your tasks effectively

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
Best aspect about Automation Anywhere is the capability and ease to interact with other applications which is lacking in other automation tools.
What do you dislike about the product?
I don't have any dislikes yet, at least to the use cases we are building till today.
What problems is the product solving and how is that benefiting you?
We are building an automated solution to differentiate signed and unsigned documents to classify them to different categories for a banking client. The Automation is highly promising and can process round the clock which reduced the turnaround time in application processing.


    pramod s.

Automation Anywhere - Developers Complete RPA package

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
The User Interface and the wide variety of commands available at our disposal to work with. The ease with which the tool captures objects and its parameters is very useful and helps the user. Also, any newcomer can learn the tool on its own in a very short duration.

The scheduler and trigger are very useful in all kinds of scenario
What do you dislike about the product?
1) No option the replace any command or words at once
2) There is less support for data types, and they should add more support to some generic and common data types
3) Can include more advanced OCR capability
What problems is the product solving and how is that benefiting you?
I have been solving problems related to Banking and telecommunication industry. These include huge reconciliation and validation process which takes a huge amount of efforts of the Business Team.

We have achieved faster execution times, efficiency, reduced errors and more importantly achieved FTE benefits in the range of 4-8 .


    Bandagi S.

Be smart lets tune to Automation, unique way to make complex things in to simple.

  • February 15, 2021
  • Review provided by G2

What do you like best about the product?
The way convert unstructured data in to structure data using IQ Bots and working with metabots.
capturing the objects, extracting data from excel using excel commands, playing with variables, string operation to convert date formats and convert strings to lower cases and upper cases.
If/Else conditions most useful commands, by using metabots we automated SAP applications very efficiently.
IQ bots made our pdf process very easier by using IQ bots converted unstructured data in to structure data.
Object cloning is the one of the best command to capture the objects in web and window applications its helps a lot to find the object and automate our process.
commands which are available in the automation anywhere are very easy to understand and implement.
We can integrate scripts in Automation Anywhere.
Clients are happy with automation anywhere.
Automation Anywhere is the grate innovation tool to reduce the human errors and make sure the efficiency results.
What do you dislike about the product?
I didn't find any issues in this tool, hade a great experience with this tool.
Automation Anywhere company keep updating improving this tool to become efficiency.
expecting more improvements and updates to get good results.
What problems is the product solving and how is that benefiting you?
Automated lot of manual processes to save human working hours. By using Automation Anywhere we solutions for financial department, logistic department, customer service and mobility department requirements.
For our client side they are spending more hours in manual process after automated their process we saved their manual hours and clients are very happy with this automation.
Recommendations to others considering the product:
Grate app go and build your own bots...