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Reviews from AWS customer

35 AWS reviews

External reviews

5,701 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Broadcast Media

automation anywhere has been great for my rpa initiatives so far

  • November 16, 2020
  • Review provided by G2

What do you like best about the product?
i likethe new drag and drop, discovery bot. I love that some of my business users can now use it without any difficulty and they are starting to create simple robots on their own.
What do you dislike about the product?
if you need to upgrade, you need to go to individual bots to upgrade each package
What problems is the product solving and how is that benefiting you?
swivel chair business processes, we have a huge savings in manhours already
Recommendations to others considering the product:
If you are looking for an RPA tool that is easy to use and enables Citizen Development, Automation Anywhere would be the correct tool for your organization.


    Conrad G.

So much worse than the competition

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
There is not a whole lot. The default option for interaction with the GUI does not interfere with keystrokes and mouse clicks are simulated. That is a small plus, I guess.
What do you dislike about the product?
Key functionalities that are standard features of BluePrism and UiPath are flat out missing. Implementing automation solutions of comparable complexity requires cumbersome workarounds.

I originally got started working with RPA tools about 2.5 years ago, starting out with UiPath and if it was not for the UiPath academy / certification program that I completed while in my previous job, the Automation Anywhere training would have been of little use for me to wrap my head around what best practices in RPA are all about.

Automation Anywhere also does not have a proper console for logging, debugging is a pain, you cannot pass application or window instances from one task file to the next, and there are no variable types.

If doesn't take an expert to figure out how much worse than the competition Automation Anywhere truly is. You log on for the first time and immediately it feels like your machine is running Windows 98 again. I'm sure the developers of AA did a fine job building this tool, but UiPath smoked them, and as far as I know BluePrism is lapping them as well.
What problems is the product solving and how is that benefiting you?
Automating business processes where various data entry or reconciliation tasks are repetitive and rule based. A cheap and fast alternative to building an API, but requires more maintenance efforts.
Recommendations to others considering the product:
If the option is available at all, I recommend you go with UiPath instead.

There are some tutorials available online on the official website, but you are better off consulting youtube or Udemy instead.


    Pallavi D.

Easy to Automate, Stable & Secured RPA Solution

  • November 09, 2020
  • Review provided by G2

What do you like best about the product?
1. A2019 version has a lot to offer like list view and flow view for development.
2. Bot insights and IQ Bot solutions offered by AA that well integrates with AA product.
3. Stability of the bots after deployment in PROD.
4. Ease of development with flow view. Even non-programmers can build simple/medium bots without any assistance.
5. Programmers can use python, Javascript and VBScript inline with the bot code.
6. Provides ROI calculator inbuilt for calculating ROI.
7. Simultaneous bot execution on multiple machine to process large chunk of data is possible with Workload Management.
What do you dislike about the product?
1. Support provided by AA is slow and not up to the mark.
2. Migration utility for migrating v11 to A2019 is still not mature and AA has already announced the End of sales and services for v11.
3. Some of the features present in v11 are missing in A2019 which should not have happened as any product that releases a newer version always has backward compatibility and supports features present in older version.
What problems is the product solving and how is that benefiting you?
1. I am able to automate front office as well as back office applications for my customers with ease of list as well as flow view.
2. I am able to utilize my programming skills as well in the bot code to make it optimal using Python, Java script, Excel Macros, and VB Script.
3. I am able to integrate Machine learning, Artificial Intelligence and Natural Language along with the bots using APIs.
4. I feel Automating with automation anywhere is simpler and easier as all the commands are easy to understand and there is no need to have knowledge of .NET programming unlike UiPath.
5. The overall architecture of Automation anywhere is simpler than other RPA tools making me explain architecture to the customer's IT teams and pass the security review with much ease.
Recommendations to others considering the product:
1. Build your inbuilt RPA CoE(Centre of Excellence) in house rather than relying on Automation Anywhere for support.
2. Go for this RPA Solution over any other RPA solution like UiPath, Blue Prims, Open Span , etc.


    Abinsa H.

Automation Anywhere is very much an excellent automation tool.

  • November 06, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is an outstanding cloud-based approaches require automation, wherever the output of the activities of the business becomes noticed. It's very flexible since feature resources or APIs could also be used to provide additional benefit.
What do you dislike about the product?
I have really no issues found in Automation Anywhere Platform.
What problems is the product solving and how is that benefiting you?
The Automation Anywhere product is simple and provides a great platform that can be used in several automated scenarios out of another case. Clients include additional but rather increased utility within a limited timeframe, that is unbelievable, as a report will often have a working framework in which they will actually deliver.
Recommendations to others considering the product:
Good platform for RPA and you should go with Automation Anywhere.


    Information Technology and Services

Process Automate End to End Business Application - A360 Best RPA Tool

  • November 06, 2020
  • Review provided by G2

What do you like best about the product?
A360 is the best RPA tool which supports a lot of features
- it starts from Process Discovery to Analytical
- it works on both OS windows and Linux
- it has a lot of built-in package to automate on various business application
- it has a feature to automate on Unstructured document - IQbot
- it has the feature to automate on
- it can automate on multiple business application like SAP, Linux .
- it supports multiple data types
- it support multiple scripting like python, JavaScript, and VBScript.
- More securable and role-based

A2019 = RPA + cognitive + Bot Insight
What do you dislike about the product?
The only thing i dislike in A2019 feature is workflow form of coding
What problems is the product solving and how is that benefiting you?
Lot business process we automated through Automation Anywhere where human intervention not required and schedule and execute the bot.
- Money Transaction
- HR
- Banking applicaiton
Recommendations to others considering the product:
Best RPA tool for process automation on where various business application. Any body can automate the process. It is easy to work and automate the process. it is best product where we can automate on extracting unstructured data like invoice process. iqbot is best tool to extract.


    Akshath K.

AA Review

  • November 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is one of the easiest RPA tools, because most of the required commands are available inbuilt and you don't need to spend time writing codes, the tool does half of the work. It is a scalable, powerful, and secure RPA tool. The best thing is the 500+ commands which can be integrated with multiple applications without any hassle. It has a lot of additional features such as Credential Vault, Work Load Management, Bot Insights, etc. The most recent version A2019 is outbreaking, it is a complete cloud-based solution with some new cool features.
What do you dislike about the product?
When it comes to WLM, there are deployment issues. The bot starts after a few minutes after adding new records and Citirxi automation is not much developed in Automation Anywhere. These are the only few things which I didn't like. Other than this AA is superb!
What problems is the product solving and how is that benefiting you?
I have automated many repetitive and boring tasks which finally increased productivity, faster delivery rates, reduced human errors in work, data security and increased ROI etc. The process which was running for 11 to 12 hours, now is reduced to 6 to 7 hours.
Recommendations to others considering the product:
If you are planning to purchase Automation Anywhere, then please go for the latest version A2019, it is super cool and has a rich variety of commands using which development works becomes easy and smooth. The price for Attended bot runners is expensive, but compared to other tools in the market this is comparatively better.


    Investment Banking

Easy to use by business , needs improvement tfor large scale implementation

  • October 30, 2020
  • Review provided by G2

What do you like best about the product?
Its easy to learn, lots of out of box features and allows integration with other automation enablers
What do you dislike about the product?
Its not very dependable as it failed some time for even stable applications
What problems is the product solving and how is that benefiting you?
To achieve accuracy for regulatory process
Effort saving in back office documents verification for trading platform
Recommendations to others considering the product:
Easy to learn and adapt to, do use other ad on services provided by AA and other partners to achieve good results


    Computer Software

Automatic Process Discovery

  • October 30, 2020
  • Review provided by G2

What do you like best about the product?
Automatic deployment, automatic business process, good Ux, Speed.
What do you dislike about the product?
Little less on innovation. Can be improved. But good anyways
What problems is the product solving and how is that benefiting you?
Helps in automating the business process via engaging with he bots. Easy to use.
Recommendations to others considering the product:
Easy to use, especially RPA analytics was quite useful for our project.


    Industrial Automation

Automation experience

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
Consistent quality makes automation best.
What do you dislike about the product?
Uptill now I don't think so That I have any dislike.
What problems is the product solving and how is that benefiting you?
Automation helps in many things to solve the problems. The benefits that I have realised is increase in production.


    Mukul J.

Holistic RPA platform

  • September 28, 2020
  • Review provided by G2

What do you like best about the product?
The IQ Bot, Human Bot collaboration and Bot Store are the unique offerings by Automation anywhere which makes it stand out among its competitors.
What do you dislike about the product?
Product stability needs to be worked upon by Automation Anywhere and the community edition should be improvised such that businesses can leverage it to start with the implementation of basic use cases before purchasing licenses.
What problems is the product solving and how is that benefiting you?
Freeing the workforce from repetitive, mundane, rule-based tasks. Increasing process efficiency and optimizing costs.