Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,705 reviews
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Advanced tool for working efficiently
What do you like best about the product?
This is the best tool that helps me getting out of the repetitively occurring tasks. This is the best ever software with effective functionalities and it is based on latest RPA technology which helps me in making work so reliably. It has created much convenience for us and helps me send emails to huge number of recipients at the same time. As it consists of so many templates, so it is easy for us in drafting mails. The most amazing thing about it is that it consists of various kind of bots such as Bot insight, Discovery Bot and IQ Bot. It has become a blessing platform for our department.
What do you dislike about the product?
Initially for the beginners its interface is found to be bit complicated. I think there should be proper segmentation. It should have better integration with other platforms due which users can easily shift and share any kind of data.
What problems is the product solving and how is that benefiting you?
It is very beneficial platform for our organization. Its tagging feature is my favorite one which helps me to tag for emails. Its integration with Excel seems to be a blessing for me which helps me a lot in dragging and dropping files according to our own choices. We can easily make editing if we want to change anything plus formatting PDF files just make us feel enjoyable. Overall I would say this tool is full of benefits for us.
Recommendations to others considering the product:
Automation Anywhere keeps well trained customer support and it has excellent features for automation. I will strongly recommend it. This is the only software that will lead your organization towards the highest peaks of achievements by helping you approach your set goals. This will empower your organization to handle your various sales in an appropriate way.
Excellent relation management platform with advanced features
What do you like best about the product?
Now there are no worries for managing workload. Automation Anywhere provides effective and professional services. It has user-friendly features and functionalities. We are never late to submit our valued receipt and quotations to our customers. It has synchronized our finance and sales department. Also step by step we have implemented it in our HR department. In short I am its happy and satisfied customer. I am hopeful it will be working same in the future and I will be satisfied in future as well.
What do you dislike about the product?
Its mobile application needs to be more reliable, that do not have those features that are available on desktop version, and becomes slow sometimes, which is really annoying. Apart from that problem I have nothing to dislike about this amazing automation platform.
What problems is the product solving and how is that benefiting you?
It is one of the advanced tools that come with unlimited benefits. We have made our receipt generation very easy by its help, because it always put the essential credential automatically. This is done but their unique tools which are Discovery Bot and IQ Bot most commonly, they find track the data and keep the record ion the memory respectively.
Recommendations to others considering the product:
I will highly recommend this platform to other people who are tired with workload. You will find it best in terms of reporting and it has integrated with many other types of software like excel, which will help you to drag and drop the files easily.
AA is a good product
What do you like best about the product?
AA is best I guess nothing much to add at the product level at least
What do you dislike about the product?
Well may be its tricky in the start but later its ok
What problems is the product solving and how is that benefiting you?
Ok ok I will say - Nothing major stil exploring
Recommendations to others considering the product:
Nothing much still exploring will update once done
ERP of unquestionable quality, automatic solution for your projects.
What do you like best about the product?
Without a doubt the service that provides automation anywhere has earned the trust of many because of how good it is at automating work processes through its innovative RPA system. This system is very versatile and offers a high performance operation so that people can obtain the best benefits, in the time that this service has been in our company it has fulfilled a phenomenal function, since the service can work all the day the 7 days of the week without any type of interruption what allows that the works are executed with high accuracy. The software offers quite complete analysis that provides information at all times of the tasks you run, the bots offered by this system are very complete in terms of operation, robust and very reliable when working.
What do you dislike about the product?
If people don't have enough experience working with automation anywhere it can be a little difficult to perform large automations because it is a bit of a long process and can be a little confusing to perform. Sometimes the system of this software works with some minimal delays and errors that need to be corrected by your programmers to prevent it from becoming a problem in the future.
What problems is the product solving and how is that benefiting you?
This service has been implemented in some departments of our company such as finance, sales, development and IT because it works perfectly to automate some tasks that require a significant investment of time. This service has been very functional for us to advance towards new work stages that allow us to work more effectively, save valuable time and above all to meet all our objectives. In the time we have been working with this service everyone has stated how good and useful automation anywhere is for the company.
Recommendations to others considering the product:
From my professional opinion I consider that automation anywhere is a very potential service to use in any kind of business that requires a reliable RPA platform, my biggest advice is that if you are an inexperienced person and want to work with this product is that you know very well all its functions, its interface, advantages and disadvantages and then start using it by automating small tasks, so you can avoid having bad experiences and get familiar with the software, because despite being an easy service to use at the beginning it can be complex to use if you do not have experience.
Useful, responsive and user-friendly automation platform
What do you like best about the product?
The foremost thing is that it gives cognitive solutions to all our problems. It saves me a valuable time that needs to be spent on placing orders of the customers with the single click. I love its recorder feature the most which has greatly made process mapping incredibly faster. It is loaded with tons of useful and powerful features that further help us in automating tasks so easily.
What do you dislike about the product?
It is working well and providing effective services. Right now I do not have any issue with this tool. Moreover if I come across any problem, I always found its team to be responsive and let me resolve my issues within seconds.
What problems is the product solving and how is that benefiting you?
The most impressive thing about Automation Anywhere is the drag and drop feature that makes the coding really easy. With the invention of this capturing of UI elements have gone really easy. During the robot creation, it enables developers to select back end coding language so easily.
Recommendations to others considering the product:
It is the most effective platform which is giving efficient services. I would recommend it to other organizations which are looking for a great automation platform. It provides more powerful security than UiPath. I appreciate its outstanding capabilities of interacting with platforms.
Robust tool with advanced features and functionalities
What do you like best about the product?
It is one of the most effective automation platforms, I like its understandable and simple UI the most. This is the best tool for guiding clients in best possible manner as the important information is already placed for them. Managing online stores have become incredibly easy with this marvelous tool. This amazing tool saves our valuable time needed for arranging excessive meetings related to payments. With the invention of this tool generating invoices become really easy by maintaining the data properly in the cloud. It is completely a blessing product for us.
What do you dislike about the product?
I feel pleased to use this software. I haven't come across any of the problem with all of its features. It works so perfectly. Its responsive customer support made me stick with its tool. It gives me 100% satisfactory results. It works so smoothly. Seriously I do not have single complain about it.
What problems is the product solving and how is that benefiting you?
It is a useful and helpful platform. This powerful tool helps me a lot in generating quotations also that has positive effect on our productivity. I am really having great learning experience with Automation Anywhere. I love the time efficiency of this feature. It is loaded with all interesting features that let you utilize your time in most productive and beneficial ways.
Recommendations to others considering the product:
In my opinion it is highly suggestible tool. It will help you in organizing your work by giving you right directions. Without any doubt I assure you this product strong capability of automating multiple human activities.
Amazing automation service
What do you like best about the product?
Automation Anywhere is one of the best companies in the world offering automation on B2B level.
The best solution offered by them is the ERP automation, since I have personally reviewed their service thoroughly.
The best solution offered by them is the ERP automation, since I have personally reviewed their service thoroughly.
What do you dislike about the product?
As far as all things are considered, I think there is no error. But one thing, the customer service hurried me one time when I was not able to get my answer, and lastly hey said that "we are not able to help you sir".
So probably Automation Anywhere's team should focus on there vocal customer service.
So probably Automation Anywhere's team should focus on there vocal customer service.
What problems is the product solving and how is that benefiting you?
I only face issues related to Automation Anywhere's customer service because may times they are able to answer my queries. And obviously in terms of benefits the things are uncountable since they are offering automation services to almost every industry segment and mostly times I have used there bot service so its the best benefit for me!
Recommendations to others considering the product:
I recommend everyone who wants to add automation in any of the processes in his or her company. I have personally used and its amazing!
Automate your necessary tasks
What do you like best about the product?
It has simplest interface and very easy to initiate and also it is easy to configure. We can easily design our quotations on this tool and send to our customers in short span of time. We have implemented this took in our finance and sales department and it has boosted our productivity. Now we do not have to enter the data manually. It has discovery Bot, IQ BOT, BOT Insight, etc, these IT tools went our sales pipe line and capture all those process which could be automated and then they keeps its track in the memory so that in future they can perform the same duty.
What do you dislike about the product?
We did not face any issue since we purchase it and even in its installation and working. However, we have felt that its pricing is very high. Moreover, it is going perfect and providing effective services.
What problems is the product solving and how is that benefiting you?
Automation Anywhere is the most advanced tool that is helping us in handling the repetitive tasks. We have felt a remarkable change in managing and organizing our work flow and in the productivity of our process, since we have started using it. One of the most important aspect of utilizing this tool was, it never let you think about the tasks which could be processed automatically, however it technology do it for us. I would say it has become most helpful platform for our entire department.
Recommendations to others considering the product:
We will surely recommend this tool to every B2B and even B2C type organizations it is integrated with so many unique tools which help you in easy processing of the data. Its email automation feature will allow you to target many clients at once.
Automating tool to automate manual repetitive tasks
What do you like best about the product?
It's affiliate features are the best part of what makes it a valuable product. It has many recorders for recording screens, web applications and many more, so that it keeps information about every task that is performed by bots. It has a well-defined workflow support with managing variables and a separate panel for the error handling process that takes a holistic view of errors with the help of snapshots as well as error log files. These permissions and privileges are separately associated with the type of account we are using such that the administrator has all the rights but one user is unable to see the bots that other users are using.
What do you dislike about the product?
Despite many components and functions this interface is not very interactive and easy. The user should be aware of the functioning of its components before its use. It does not support the drag and drop feature and the efficiency of the bot is also limited to some range.
What problems is the product solving and how is that benefiting you?
As part of my work at Techinest I am obliged to do web scraping, database creation, assigning my work under the working staff and monitoring the work there. Since these tasks require a lot of time due to manual dependencies, I have automated these tasks for work efficiency and time usage, in which all data is only received by myself upon entering the URL, this tool helped me in managing and monitoring the bots of my under the working staff. Apart from this it helps me to record my web applications by many recorders along with my screen. Some main strokes are just enough to achieve a predefined work in seconds.
Recommendations to others considering the product:
This is a complete set of functioning and advance technologies to automate any type of user related work on single definition. It can help to manage and control bots according to your needs and can set permissions accordingly.
Automation Anywhere is a stable product with enhances UI and custom scripting option.
What do you like best about the product?
Adaptability with the market is the best part about AA, they have really moved fast across technology stack along with client need fitment. Features added provide the best fit to client needs followed with the best customer support experience.
What do you dislike about the product?
Queue Mechanism has some basic issue w.r.t configuring at the initial stage, OCR is also an issue while developing OCR Use Cases output generated by basic Python was much better than the OCR Engine of IQ Bot. Also, AWS OCR is not useful as company policy doesn't allow us to use AWS Engine due to Private Cloud feature
What problems is the product solving and how is that benefiting you?
Being an EPCM firm we are still new to RPA and Digital World even though we have developed some good Use Cases spanning across technologies but I guess we can improve more on those Use Cases - AA has provided us the benefit to build RPA CoE on our own, and we were not dependent on any 3rd party services to incorporate it in our organization, providing us a platform to build capability in house.
Recommendations to others considering the product:
Accuracy of the IQ Bot can be improved - Better OCR results should be provided
Licensing cost can be reduced so that its at par with UiPath and learning portal should be open to all so that more users are able to understand the product and have hands on.
Customer support can be better and more prompt response
Better conference to create a stronger User group for knowledge base creation and ease of RPA deployment
Better Training Session preferable FREE to prompt usage of New Products rolled out by AA team
Licensing cost can be reduced so that its at par with UiPath and learning portal should be open to all so that more users are able to understand the product and have hands on.
Customer support can be better and more prompt response
Better conference to create a stronger User group for knowledge base creation and ease of RPA deployment
Better Training Session preferable FREE to prompt usage of New Products rolled out by AA team
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