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Reviews from AWS customer

35 AWS reviews

External reviews

5,701 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mercy Z.

The amazing deal anywhere.

  • May 30, 2020
  • Review provided by G2

What do you like best about the product?
It is web based and this makes it automatic making it fast and very reliable.
Not quite costly and compared to its work it is just great.
It involves less coding the best solution over SAP.
Very accurate this minimizes errors.
What do you dislike about the product?
The features are a bit complex for some new users.
Debugging is a bit tricky.
What problems is the product solving and how is that benefiting you?
At Forbes Global we use this to access our clients all details about other industries that we work together it makes web work easy.
Recommendations to others considering the product:
The software speaks for itself. It is absolutely perfect.


    Sonali P.

Best RPA tool in the Market presently.

  • May 30, 2020
  • Review provided by G2

What do you like best about the product?
I am aware of the three big tools in the market : UI Path, Blue Prism and Automation Anywhere. Also I have used all of three in projects. I can say Automation Anywhere stands taller than other tools. It's simplicity makes it much easier to use. The commands are easily understandable and anyone having little programming knowledge can use it. Almost all types of applications can be automated with Automation anywhere. The little drawbacks it had, with the introduction of IQ Bot even that is gone now. The deployment is much easier in the latest edition. The best part I personally like in Automation anywhere is the METABOT. I have extensively used METABOT in some oracle Apps. Usually other commands failed, but when I started METABOT, the result was so reliable. The high scalability feature of METABOT makes the tools brighter among other RPA tools. One more feature I liked the most in the latest versions is that, one can write a python script in the same pane.
What do you dislike about the product?
In the previous versions the thing I did not like was that, the tool had no concept of work queues. But in edition 11.x versions and onwards, this concept has been added. One more feature which I feel is lacking in 11.x versions is that, developers can not expand and collapse the lines of codes [ Like the loops, Ifs etc. ] Also it would be much more useful tool, if some 3rd party apps can be integrated with Automation anywhere especially for PDFs and unstructured data.
What problems is the product solving and how is that benefiting you?
I have been automating many processes involving oracle Apps for my Organization. In the very beginning I used mainly object cloning and other task bot commands to automate it. But sometimes it failed in UAT and PRODUCTION. Then I used METABOT for automating the Oracle APP. Since then the automated processes have become so robust and output is remarkable which was not there when I used Object cloning.
Recommendations to others considering the product:
Since I have used Automation anywhere, UIPath and Blue Prism, I can rightly answer and recommend the best tool for RPA. Automation Anywhere is the easiest one to use and train employees. It has almost all the feature present in other tools plus highly scalable METABOT feature and cognitive capable IQBOT which makes this tool stand apart from other tools. In uiPath, the boxes that appear while during development looks very untidy in case many iterative commands are present which will always be present. same is the case with Blue prism. Automation Anywhere has the lines of codes which looks much cleaner which also makes it too easy while debugging. The latest edition of Automation anywhere is remarkable. Now we are free from the thick Client. A browser based client is there for development. [ A2019 ]


    Alyosha R.

Best RPA tool in the industry

  • May 30, 2020
  • Review provided by G2

What do you like best about the product?
It is easy to learn and to integrate with different tools/ applications. Excel command, restful services works very well. Error-handling is very precise. It is one of the best tool to make human efficiency lesser and work done in much easier way. Automating any process by developing bot any scheduling task is much easier in comparison to any other tool. Any new beginner can learn the automation anywhere tool easily. As automation anywhere has its own industry and provide different certifications to learn, how to build the bot. One of the most excellent support. The best tool to automate the process.
What do you dislike about the product?
OCR capabilities can be improved and keystrokes doesn't work well. It is difficult to automate thin client services. And task editors can be improved. Some more debugging options can be integrated.
What problems is the product solving and how is that benefiting you?
For raising ticket and solving issues, we always required the customer ticket handling. But now with help of automation anywhere we build the bot which does the work of whole customer ticket handling team. Just one single bot build from automation anywhere does the wonder in raising the ticket for issue.
Recommendations to others considering the product:
It is recommended for most of the business processes, as it will help ROI improvement. Most of the business scalability will increase and efficiency will become more in comparison to the requirement of large teams. Just a single bot can operate the job done by big large teams. I recommend it because it reduces the human cost required to build new team.


    Rick M.

Automation Anywhere is the future Robotic Process Automation tool

  • May 30, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere was my first software to use and start my journey in the RPA world.It automates many tasks at go using just a few action commands.It extracts information out of PDF files and stores them directly to a CSV file.It is easy to use.We selected Automation Anywhere as our RPA tool because of how it supports java for our IT department which is not present in other RPA software.
What do you dislike about the product?
AA lacks save snap points and story boarding printing.
What problems is the product solving and how is that benefiting you?
It has solved our developers the tedious tasks of writing codes to develop programs as AA develops scripts that will perform repetitive tasks without having to write any codes.
Recommendations to others considering the product:
Every client wants to cut down on cost of their projects and i propose implementing Automation Anywhere for automation of tasks to keep projects running .


    Financial Services

AA RPA Journey

  • May 30, 2020
  • Review provided by G2

What do you like best about the product?
AA have better interface specially 11.3 rather than other RPA tools
What do you dislike about the product?
A2019 taking too much time for downloading dependencies,there is no capability to dealing with binary data in REST web service command in a2019 and 11.3 versions both
What problems is the product solving and how is that benefiting you?
Natural Language Processing,
Recommendations to others considering the product:
AA university is the best way to get into a job as RPA Developer


    Palwinder K.

5 years of experience as a Assistant vice president

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
Automation anywhere is very easy to use. All it requires is simple logic, drag and drop 550+ commands and result is very efficient. Makes process simple.
What do you dislike about the product?
Still learning lot of new things. There is nothing to dislike except IQ bots. As after ruuning the IQ bot i am unable to locate the file path.
What problems is the product solving and how is that benefiting you?
I am leading a team of accounts receivable. I have automated the cash application part based on structured data. Creating debit memos which requires 30-45 min with automation anywhere it take only 4-5 minutes.
Recommendations to others considering the product:
One of the best tobotics software in the market. A2019 has been with extra features.


    Rakesh C.

The most intuitive RPA on planet!

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
You don't need a lot of coding knowledge to create amazing automation.
You can use simple drag and drop option with very simple toolboxes.
Very accurate and easy to get up and running.
Advanced features like IQ Bot and Meta Bot are way ahead of competitors.
Handle multiple types of files like excel, pdf, csv, txt, etc. with ease.
Object cloning features are the most helpful of all.
Automating a web-based application is a piece of cake.
What do you dislike about the product?
Plenty of documentations are available to help, but it not easy to find what you are looking for.
Automating JAVA based interfaces can be tricky.
Web-based automation mostly support IE which is not one of the most used browser.
On premise version is difficult to install as there are multiple other applications you need to install like Java, IDE, Database etc. Installation and troubleshooting can be simplified.
As the tool have developed over the period there multiple similar commands that are just slightly different than one another.
Identifying hand written text is still an area of improvement and need to work on better OCR.
Few of advanced coder find drag and drop coding little less interesting. Automation Anywhere can thing of allowing inline editing.
What problems is the product solving and how is that benefiting you?
We have used automation anywhere to automate multiple data cleaning and uploading projects and processes that helped us save 95%of human effort while increasing the quality.
Bot scheduling and remote execution allows you to enjoy your life while still getting your work done.
Recommendations to others considering the product:
When you decide to implement an RPA, it is very important that you understand it. Automation Anywhere provides multiple ways to learn the tools. Automation Anywhere university is amazing. Automation Anywhere is well suited for bring process improvements and continues improvements to manual and time consuming operational process. We have implemented this for Sales Operation COE and it not only helped save lot of time and improve quality but also encouraged team and leaders to look at Automation Anywhere as a key to success. We have used it for automating range of difference applications that includes but is not limited to SalesForce.Com. Oracle Engagement Cloud, Oracle R12 and 11i, Marketo and of-course excel and access.
Automation Anywhere is one implement that genuinely gives me automation capability right at the commencement, without worrying about process amendment in terms of adscititious features. If I am dealing with a dynamic workflow where the workflow might change predicated on the input parameters, then Automation Anywhere doesn't avail me because the code is assuredly fine-tuned. When I require those types of workflows I go to UiPath.nt in the first place. I can just act like how another person would. Whereas if I do marginally of process optimization, I can utilize another implement additionally. It definitely preserves time and effort when it comes to automating processes of an involute nature. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either peregrinate to a particular point or peregrinate to an element. That's very facile and intuitive in Automation Anywhere. In terms of supplemental features, if I am dealing with a dynamic workflow where the workflow might change predicated on the input parameters, then Automation Anywhere doesn't avail me because the code is assuredly fine-tuned. When I require those types of workflows I go to other implements.


    Sergio D.

Suite All in One for process automation!

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
The facility of creating bots for repetitive processes and how cool the outcome can get to be.

By analyzing and identifying repetitive processes we can get to see and create the right and right Bot for a perfect match outcome.
What do you dislike about the product?
In the beginning, the control room could appear a bit confusing meanwhile you´re a novice in automation environments.

Like all in life, it takes a little time to get used to the way it works. Once you dominate and practice after the training you´ll be ready to go!

I didn´t like the working panel when started automating, try to keep all your flowcharts and working panel in an orderly manner so that way you won't be messing around with your activities.
What problems is the product solving and how is that benefiting you?
Lots of manual repetitive and time-consuming processes and steps are being thrown away since we got Automation Anywhere, by this we can say it represents lowing costs and finding other opportunity areas for the people who are not manually processing information anymore.
Recommendations to others considering the product:
As long as you love RPA this will work and expand as much as you want to discover and integrate more robust Bots.


    Jared S.

Fantastic! Everything I needed in one single RPA platform.

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
I'm almost finishing the training to get certified but, as soon as I started learning I was impressed about how to create bots with this tool and how easily it is to generate sequences instead of coding. I love the way the visual interface involves me, it has a great style, like very futuristic, it really feels the concept about Robotic Process Automation theme. It looks a little bit like TRON, hahaha. I also like that I can save a large amount of time implementing this tool.
What do you dislike about the product?
It's a little different form other tools, and it could be hard to change from another one. But it´s a great platform. It is very useful once you learn and get used to it. Maybe you could struggle while starting the training, it's more like getting used to it to explore every possible solution.
What problems is the product solving and how is that benefiting you?
I'm sending huge batches of invoices copies with my bots. Also, the IA integrated to recognize text through OCR it's very useful, it gets the data structure really well and it's very accurate.
Recommendations to others considering the product:
It´s a great platform. It is very useful once you learn and get used to it. You will get a great OCR capability with a powerful Machine Learning integrated system. Computer Science cannot fail, bots get the work done precisely and accurate, so you will be increasing the effectiveness in your company. You will save a lot of time, and if you apply this technology in the best way, you will save a lot of money also. By the way, you'll avoid human stress...


    sebastian o.

It was joyfull

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
The academy was very interactive and dynamic, I like the way in which we have to use a demo of each tool in automation anywhere.
Also, the distribution of the courses was nice, you could keep the progression status and start wherever you left it.
There are some features that didn't where bad but some other systems are better, but it is easier to create a bot with automation anywhere than with another tool, it requires less code.

Maybe it is needed to show the pats available, you know distribute some roles. If someone just wants to know how to use a robot that is already functional and no to create one from zero.
What do you dislike about the product?
Some of the questions in the evaluations were kind of ambiguous. And the first time we only have access to the tutorial, the academy part so when we try to do the certification obviously we fail. Maybe there should be a disclaimer for the administrative guys who buy the system that if they want that their developers pass the certification is obviously needed to have a few licenses first. It is not able to use OCR effectively and has limited usability. Maybe they should try implementing Tesseract. Handwritten documents are still giving a harsh time. And some actions using excel was very difficult too, like adding or deleting stuff, columns, cells, sheets...
The web recorder is not bad but there are better in the market.
What problems is the product solving and how is that benefiting you?
The usual robotic process automation, the basic stuff to automate process of the collections departments. So they can be more effective and produce more.
Recommendations to others considering the product:
if you need web-based tool this is the right option, the platform is very user-friendly, but to create one form zero you will have a harsh time.