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Reviews from AWS customer

35 AWS reviews

External reviews

5,706 reviews
from and

External reviews are not included in the AWS star rating for the product.


    FRANCIS C.

Program Manager for Managed services

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
Easy screens and drag & drop features. More real life scenario's already built with rules and logics.
What do you dislike about the product?
Do not see much at this stage, Need to understand how they will work while migrate from current platforms ( Blue prism )
What problems is the product solving and how is that benefiting you?
Putting down processes (Manual activities) and structure them to RPA solution as Business Analyst and engaging solution team and development team while discussing new opportunities with clients/customers (existing and new ).


    Professional Training & Coaching

Automate Everything in 360 degree from Front office to High End Application

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
A360 added a lot of capability to automate Excel from Reading, Writing, and editing data to generating Reports using macro.
A360 support recording features like AISense report where we can automate the application hosted in VM and Citrix Environment
A360 supports the feature of Global Value where static access value across bot,
WLM is another feature in a360 where users can manage data across multiple robots.


Automation Anywhere tool can Automate on three digital workforces which work on structure, unstructured document and generate analysis report on the data automated mainly on sales, banking, medical, etc. Anyone can automate the day-to-day process in daily routine work. The tool is more user-friendly, more features, supports l AI technology for speech recognition and any non-technical people work on this tool for better automation.

Automation Anywhere tool can automate many business verticals like Finance, Banking, and Sales. Using IQbot, users can automate the task to extract information from unstructured documents and update on their portal like SAP, Database, etc.
What do you dislike about the product?
A360 provides a lot of features when compared with AAE 11. x version. The below are a few challenges I am facing during the development of the bot.
1. Loading the package takes a lot of time, even if using basic packages in the bot.
2. Managing global values can be made as RBAC.
2. Bot Agent needs to upgrade automatically; the user needs to upgrade the bot agent manually.
3.Managing folder structure is challenging
4. Expecting the product to work with handwritten documents.
5. IQbot can support extracting data for handwritten documents.
What problems is the product solving and how is that benefiting you?
Work Load Management and API implemented for one of our client. WLM helps the client to manage the data in different runner machine and keeping track of data. The benefit of API help client to control and automate the functionality of Control Room.
Recommendations to others considering the product:
Proudly to say Automation Anywhere is one the best RPA product in the industry , where every user can automate anything from anywhere. It is repeated saying in my review , AA is best product which works on 3 digital workforce.

Automation Anywhere can automate on application more use friendly

Any non-technical people can automate the process in their platform


    Lakshmi T.

Very effective and new age product

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
Ease of Use and Features. There are many features like AI, OCR that are not available in other products
What do you dislike about the product?
Its expensive. License costs are something where potential customers shy away. There is no community edition like UI Path as well.
What problems is the product solving and how is that benefiting you?
We are automating SAP related human interations. Specially Invoice Data and Fulfillment data from E-Commerce portals
Recommendations to others considering the product:
Its a great product. If you need to automate mundane human processes, this is the product I can vouch for. It is better than its competitors like UI Path, Bleuprism.


    kulmeet s.

One of the most user friendly tools I have used in 20 years of my career

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is One of the most user friendly tools I have used in 20 years of my career. Automation Anywhere is a Robotic Process Automation tool or software, which is used to automate the overall process of the organization, which previously was done manually by individuals. it helps the organisation to save cost and get efficiency for the organisations. It not only benefits the organisations but also helps the customers as they get their product faster and accurate.
What do you dislike about the product?
For some of the handwritten documents AA is not very effective as it does not give most accurate information so its very important to have standard input to have the best output.
What problems is the product solving and how is that benefiting you?
The best thing about AA is that it can work 24 hours without taking rest. We are using it in our finance, Lease and HR processes and found it very useful. It also helps in getting overall insights from the business processes which helps in driving performance in the organisation and doing an effective review with the clients. Its cognitive capability is very useful for the organization to build an intelligent digital employee or bot.


    Abhishek G.

AA is a nice tool which caters to a large segment of Industry Users Beginner to Expert

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
AA Is best in class in providing excellent OCR tool functionality along with basic Task Bots - Bot Store provides a One Stop solution to use Industry aligned Secured Bots which saves Time resulting early value realisation
What do you dislike about the product?
Some Bots have not reached maturity like IQ Bot they need more Product Tuning as OCR functionality is still providing lesser quality compared to Python extraction. Also we would require a better Customer care Support for the tool so that on demand basis problems can be resolved as of know we need to wait more to get the queries addressed by the Support team

Also we would like to have better Training added in the Learning Module so that team can Scale up faster using the various modules present online and dependency on the paid services is on Lesser side . this will add the required value
What problems is the product solving and how is that benefiting you?
We are working in a niche segment O&G sector so our Use Cases are completely different as compared to BFSI sector and our Use Cases involve more Manual processing as compared to the Frequency at which we are processing these processes. We have achieved a significant Savings and they are Above Industry Average may be in Top 5%.
Recommendations to others considering the product:
Make IQ Bot more workable & It should be adding more value with better OCR Functionality


    Vishal K.

RPA Automation Anywhere Enterprise tool review

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
1. All commands in Taskbot, Metabot
2. IQBot
3. Control Room
4. Bot Insights.

The Dashboard of Bot Insights are great both for RPA program team and Business team.
What do you dislike about the product?
1. Challenges in Migration from v10.x to v11.x
2. Instability of standard OCR commands in event of screen resolution changes.

Needs improvements in area of following,
1. There is not alert mechanism in Control Room that alerts support user while bot monitoring when bots are in thousands.
2. There is need to add platform monitoring dashboards and reports.
3. There is need to provide integrations with external ticket systems.
What problems is the product solving and how is that benefiting you?
1. Bot Insight migration from v10.x to v11.x. The workaround on challenges to migrating exiting database of Insights to next version.
2. There are challenges in migration of IQ Bot v5.x to v6.x. AA support provided SOP to follow migration steps that were not available in documents earlier.
Recommendations to others considering the product:
Provide integrations with External Softwares like SaleForce, CRM, ERP, Service Now, JIRA, etc.


    Business Supplies and Equipment

Great tool to work on.Looking for more updates on me Meta bot and IQ bot.

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
AA have more commands to create any task.Very less scripting is required hence you can easily create task if you have good logic skill.
What do you dislike about the product?
Need to work on IQ bot capabilities.Hence it will help to train any kind of document.
What problems is the product solving and how is that benefiting you?
I am utilizing Task bot ,Meta Bot and IQ bot in my current project and with the help of this,required less time to develop any task.


    Higher Education

This Automation anywhere is user friendly.For the current compete world it is very useful.

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
activity creation and workflow followups
What do you dislike about the product?
This is not good in the image data extraction,not good in the exception and debuging activities
What problems is the product solving and how is that benefiting you?
email extraction,pdf data extraction
Recommendations to others considering the product:
Yes


    Jay S.

One of the best RPA tools for any novice learning RPA.

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
UI of the tool and easiness to use it. Novice can learn this tools easily
What do you dislike about the product?
Should support new technologies like HTML 5
What problems is the product solving and how is that benefiting you?
Process automation becomes easy, assisted bots help to achieve organization goals.


    Harshvardhan N.

It is an awesome tool to work on for automating business processes and is very easy to learn

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
The Commands provided by AA are superb and the drag and drop functionality makes it easier to implement
What do you dislike about the product?
The community edition dont have all the features included
What problems is the product solving and how is that benefiting you?
Right now I am working on a community edition but I have used it to automate my daily tasks such as opening daily docs and getting data from websites etc.
Recommendations to others considering the product:
A very good tool to automate business processes including mundane tasks