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Reviews from AWS customer

35 AWS reviews

External reviews

5,706 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Gustavo A.

Easy learning curve

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Governance capabilities, SAAS, easy of use for users with business process experience.
What do you dislike about the product?
Rigid licensing model for scaling your license. It's not possible to share attended bots license either.
What problems is the product solving and how is that benefiting you?
We have been working with Automation Anywhere since last year and despise the "selling" conversation, we found out that developing RPA really is relatively easy for users with process design experience. Our learning curve have been of a few months before we could put our first robot on production. Then we started to see performance improving up to 90% only automating tasks, without process redesign. Our team took Automation Anywhere courses and certifications and now our target is to create our center of excellence to be able to scale our RPA program.

The most difficult part of implementing an RPA program was selling it inside but when our colleagues started to see the results, they saw a whole new world of opportunities.

In our case it was easier to implement RPA at operations but now we are starting to planning bring it to administrative tasks where we see a lot of manual and repetitive tasks. We will achieve our ideal world when every business unit and area have implemented RPA projects, leaded by their own key users. We don't expect that take too long, is part of our vision for next year and the reason why we will create our CoE this year.

RPA is not something from future, it is a reality and I strong believe that in five years it will be common to have robots doing the mundane tasks inside our companies. Implementing it now put us on a privileged position, ahead of our competitors.
Recommendations to others considering the product:
Create a multi-faceted team, with business process expertise and create a really good business case to sell it up. At the beginning, it could be hard to people to understand RPA, we need to evangelize, be patient and show benefits as soon as possible. I would definitely recommend proof of concept and pilots from day one.


    Information Technology and Services

Awesome RPA tool nowadays

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
I use another tool in Colombia, but I can say that automation anywhere is most pówerful than another similars,
With good knowledge is easy to use, is so fast at the moment to create bots, contains many information on web.
What do you dislike about the product?
Trial for enterprise, to study at home to learn more and practice.
What problems is the product solving and how is that benefiting you?
Extract information on invoices is so easy and faster.
Recommendations to others considering the product:
Study a lot to be and excellent Developer


    Telecommunications

AA - a best start to RPA!

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
There are a plenty for options available in Automation Anywhere, I have used other RPA tools also but I didn't find a variety of options like this. Especially, when are new to RPA - AA will be the best platform. You be a Java developer, SQL developer or whatever, you will easily understand the functionality of AA. Finally the best part is community edition, you can take your days and learn slowly.
What do you dislike about the product?
Tutorial videos are not much effective. Video required for variety of issues. It would be more useful if image recognition is available. At least a image comparison functionality is needed, which will be very useful in identifying a dashboard images, graphical images or even a icon or a picture that describes the category of a product or item.
What problems is the product solving and how is that benefiting you?
I have just started with Automation Anywhere. The best part in AA is keyboard inputs and mouse inputs can also be recorded and implemented in bots. Even to get a value from file or mail, I don't need much code its as simple as few lines in AA.
Recommendations to others considering the product:
I will definitely recommend to use AA, you can get the best in RPA and obviously its very easy to start with.


    Mohd M.

Best RPA tool available in the market

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
There are a lot many things which I personally like about Automation Anywhere tool but to keep it short and simple I would like to mention a few of them which I use in my day to day life for my current and my previous project in my company.

The ability and simplicity to create automation bots in order to achieve the day to day repetitive and manual tasks in my project is the best and my favorite feature from Automation Anywhere tool.

I can even schedule the bots creates using my Android application from my smartphone and upon job completion it is very easy to view the reports and results and to check out the failure results and the root cause for each jobs failure saves a lot of my time.

The linking compatibility of Automation Anywhere tool with several other tools available in the market is another cherry on top of the cake.
What do you dislike about the product?
There are basically a very few things to mention for the dislike category but still would like to highlight it over here so that the people who are planning to try Automation Anywhere tool will have a glimpse of what challenges or issues they will or might face in their journey with Automation Anywhere tool

The first thing which I hate the most is the trial version period which has been set to 30days from the day of installation which makes it really difficult to understand the tool, learn from different available sources, implement the live examples and demo examples, rectify all the issues being faced and get it implemented for a live scenario from the current project. In my aspect if there was any chance with which a community edition can be made available for the community that would have literally solve the issue.

The second and the last thing which I would like to highlight is the audience limitation to discuss about the live implementation of Automation Anywhere tool and to get the issues rectified create a roadblock in the implementation journey. If by any chance a wider audience group can be made available to help us with some real time examples that would be great.
What problems is the product solving and how is that benefiting you?
Well in my day to day life for the previous and current project we have implemented Automation Anywhere tool to create bots in order to fulfill the requirements of the tedious manual jobs which were being completed using human efforts with lots of man power and time consuming

We have also collaborated Automation Anywhere tool with other 3rd party tools to make the best use of Automation Anywhere tool
Recommendations to others considering the product:
Well I would like to recommend each and every user who are planning to start their journey with Automation Anywhere tool is get their get handson and research done very properly and try to dig as much live implementation and examples as possible


    Insurance

Complete Automation

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
This is a wonderful automation tool for beginners. I never used any automation tool, just started my automation journey with this, having list of commands to easily access the tool features for example window actions, mouse click and automate excel. It's a scalable, secure RPA tool. It's a summation of cognitive automation, robotic process automation and work force automation. It's free trial addition is also available for trail. It's a complete automation tool which is feel very useful for all the industry to fulfill their requirement. its feature like logging, scheduling task, using filters, debugging task and most important adding triggers are very useful. Adding triggers is very useful for all the industry now days to revert mails by reading automatically . Most of the industry still deploy a workforce for reading customer emails and revert them individually. Debugging task is also I found wonderful as it ease the issue analysis and resolution. I will definitely try to explore more to enhance my knowledge on automation, which is current a hot skill in the IT industry.
What do you dislike about the product?
As a techie I am always interested to understand a tool at code level, I feel developer option for more customization but not very easily understandable.
What problems is the product solving and how is that benefiting you?
Used Looing an right now exploring adding triggers for auto revert of mails for group insurance users.
Recommendations to others considering the product:
Yes definitely, I will share my review to my friend and ask to check at least.


    Atchaya P.

The great tool for RPA

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The tool is very useful for robotic process automation and user friendly too
What do you dislike about the product?
The tool is user friendly but it is helpful if they improve the user interface further.
What problems is the product solving and how is that benefiting you?
Currently, I have been doing the training and it will try to utilize it in future
Recommendations to others considering the product:
It is the best tool for RPA and I recommendeveryone to use it.


    Sagnik K B.

Logic building at its best

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The logic and the interactions with 3rd party applications provides the scalability and flexibility of the software.
What do you dislike about the product?
There should be detailed and descriptive materials available for a layman to learn AA from scratch and build his/her own bot. The quality of materials and references provided only provide an overview of basic operations and techniques.
What problems is the product solving and how is that benefiting you?
We are addressing Healthcare Processes with above average complexity and trying to automate the same using task bots. Benefits range from 20% to 55% improvement over cycle times and hence FTEs released is calculated.
Recommendations to others considering the product:
Always look at singular tasks in a certain process and then look at the opportunity for automation. Rest assured, AA will give you the results you want.


    Program Development

Automation Anywhere is user friendly tool and good for automation like web windows applications

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
We are using Automation Anywhere to help automate repetitive tasks within our organizations. it reduces more time than manual work
What do you dislike about the product?
A2019 videos required to learn new things like how to use the tool like commands
What problems is the product solving and how is that benefiting you?
More Benefits like Image recognition , Object based in web and window applications i have automated using task bot.
Recommendations to others considering the product:
User Friendly tool AA client window application & AA A2019 is not user friendly because every time it is disconnecting , no shortcut keys like window AA client application.


    Pravin J.

Automation Anywhere Personal Review

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
I have been using couple of Robotic process automation tools but I found Automation Anywhere is little bit ahead of other tools.
The Graphical User Interface of Automation Anywhere is very eye pleasant.
Technical aspects are also very good.
Basically automation anywhere is developed for the people who doesn't have much idea about programming.There is one feature known as "hotkey" which we can use to run a particular task frequently.Processing speed of Automation Anywhere is very fast compared to other Automation Tools.To perform any action on Unstructured Data or any Document then Automation Anywhere has Iq Bot functionality.
Automation Anywhere automate any process within very less time.The recording feature of Automation Anywhere is very unique.
To Automate any repeatative process by using Automation Anywhere is very easy as it needs very minimum amount of human intervention.
If we speak about the end result then Automation Anywhere gives far more stable results than any other Automation tools.Scheduling a task using Automation Anywhere is very easy.Automation Anywhere has unique functionality to develop a code.
What do you dislike about the product?
There are lots of Automation Tools around the market and there isn't any single tool which is perfect or rather with no areas of improvement.
This is same regarding Automation Anywhere tool. I can't same that I dislike it but rather I will call it as areas of improvement.
There are certain areas in which Automation Anywhere should look into it to improve them.Like it should include the feature GoTo line command which will identify whether the Database Connection is terminated ot not.
What problems is the product solving and how is that benefiting you?
There was one process which we need to automate, but the process which we need to automate was very complex one. After trying to automate using various other Automation tools we finally ended up using Automation Anywhere and the task seemed very easy one.

In terms of Problem Solving I can say Yes, Automation Anywhere has helped us in many ways.
Automation Anywhere allowed us to Automate the various processes which were repeatative.
Automation Anywhere works fantastic with MS-Excel
Automation of any Web Application is very easy using Automation Anywhere.
Use of Object Cloning options gives us to extract Various Object Properties.
Recommendations to others considering the product:
I have been using couple of Robotic Process Automation Tools from past one year and couple of my friends using them since last 4 to 5 years, After getting understanding of various Robotic Process Automation Tools I came to know that Automation Anywhere is best Automation tool among all.
The Graphical User Interface of Automation Anywhere is far more eye pleasing than other Automation Tools.
automation anywhere is most secure, easy and robust Automation Tool
While speaking about ease of use this tool beats all other Automation Tools in big margin.
One can learn and use Automation Anywhere very easily.
There are lots of learning material available regarding Automation Anywhere.


    Ashwinkumar D.

Automation anywhere is very easy RPA tool

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
1. Automation Anywhere is very easy RPA tool to learn as well to implement software bots
2. It is that easy that no developer will stuck at any point during development.
3. It has additional capacity to execute from any point of flow also it allows to debug it
4. Even the fever technical knowledge person can develop software bots using Automation anywhere RPA tool
5. Unit Testing is very easy
What do you dislike about the product?
Following are the dislikes,
1. Functionality to throw a custom error and jump to the error handler missing
2. Having limited commands of automation like in mail functionality.
3. Chrome is not fully supported
4. Need more more type of variables apart from List, Array, Value,etc like Data table
What problems is the product solving and how is that benefiting you?
1. Banking sector's back office processes
2. As compare to previous RPA tool which I used, Automation anywhere tool is very quick to develop the software bots which minimizes the time of development and hence we can deliver the bots on and before the timelines to clients
3. It is also easy for deployment of bots to other environments
4. Merging of code it easier
Recommendations to others considering the product:
1.I will highly recommend Automation anywhere to my team members because it is very easy to learn as well as to use there is lot of material is available on academy site
2. The support is excellent forum as well as academy websites are best.