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Reviews from AWS customer

35 AWS reviews

External reviews

5,706 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Commercial Real Estate

New Automation edge in dynamic world

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Its a simple tool and can help business reduce lot of manual workload. We have seen cases on automatic emails routing, automatic invoice processing, call address and issue resolutions through automation anywhere tool and IQ bots provided there in. This is the future of automation in world wide industries and can enhance customer as well as users experiences. This tool is licensed but with proper CBA analysis we can showcase the reduction in manual working hours, resources and quality of work will improve which will result in more productivity and hence rise in profitability of the overall company. Better prospects for employees engaged in automation industry and growth mindset envisaged with in the employees to do better. With new age automation, RPA tool and AI and ML integrations businesses have realized the importance of automation in day to day activities and now are targeting to create more use cases to incorporate such technologies in all operations be it Adminstration, Human resource, Finance, Etc. Even people in Finance are working together with IT Partners to onboard more such tool and build Center of Excellence models for their overall business.
What do you dislike about the product?
Tool is simple and can have more detailed user friendly refer documents to learn
What problems is the product solving and how is that benefiting you?
We have seen cases of Invoice processing through in build OCR tool through automation anywhere, reading tables and structered data through websites and uploading in excel templates
Recommendations to others considering the product:
Easy tool to implement with basis knowledge and helpful in mapping day to day activities


    Oil & Energy

Overall experience is good for automation anywhere enterprise tool.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
1. Simple configurable commands to start with tool
2. Multiple activity can be configure in single command like "Begin Error"
3. Easy to manage task files.
4. Uploading the task file in control room and dependent files
5. Run & Schedule task from control room
6. See progress online.
7. Support external scripts like javascript, vb script.
8. Terminal service is also a appreciable commands for main frame application.
9. Credential vault feature
What do you dislike about the product?
1. We are unable to start or stop taking snapshot in "Begin Error" using a configuration file, this feature require for compliance purpose.
2. Unable to debug the code while calling new task file from a task file.
3. if multiple task file open and we scrolling down a task file in editor then on the scrolling will also move for other task file on same line (if no of lines available otherwise last line)
4. To run the task file form control room we need to put static path to call a task file, unable to make this path dynamic as per configuration.
What problems is the product solving and how is that benefiting you?
We are able to deliver good project to our customer by automation anywhere in terms of revenue.

We have changed our approach logically where automation anywhere command not support as per expectation
Recommendations to others considering the product:
I highly recommend automation anywhere product as its does not require much experience development, simple pseudo code or logical person can work on this tool.

It's quick start to automate any process.


    Financial Services

Democratization of automation

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The most important factor is to save time, the most expensive resource that exists.
What do you dislike about the product?
Cost for small businesses. There is no package for small businesses.
What problems is the product solving and how is that benefiting you?
Repetitive tasks have been replaced by automated processes, favoring the use of the time generated with activities of greater added value.
Recommendations to others considering the product:
We recommend However, we need additional tools to fix the bugs that the tool presents. In addition, in Brazil the offer is not democratized. Small and medium-sized companies are unable to access it at cost and the logistical support provided by the representatives does not cover the entire territorial extension.


    Business Supplies and Equipment

my crazy robotic machine

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
i like the way it works,it is very innovative and less human intervention.
What do you dislike about the product?
i do not have any dislike concepts in Automation anywhere.
What problems is the product solving and how is that benefiting you?
At present we are using for the some accounting and billing process.some many benefits as there in that perfection in result is the much better benefit.
Recommendations to others considering the product:
its a user free interface any one can use perfectly


    Pharmaceuticals

AA has helped to automate transactional and repeatative tasks.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
ease of deployment and faster development.
What do you dislike about the product?
Longer Turn around time from AA support team. Once Control room was down in December 2019 which impacted month close / ear end activities.
What problems is the product solving and how is that benefiting you?
repetitive tasks, rule based activities are getting automated.
scalability is bit plus
Recommendations to others considering the product:
AA give flexibility even to go for most complicated processes, in Financial services deployed 5 integrated bots including 1 IQ bot for back to back invoice processing.


    Sravankumar P.

Ease of development, deployment, Pre-built commands and wizard driven interface.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Traditional exception
handling mechanism
with the ability to log
exceptions, send emails, take snapshots of the
exceptions, stop the
task when there is an exception, activity on exception, assign values to flags.
Currently, V11.2 supports English and Japanese languages. We also have support for German, French, Spanish and Italian for keystrokes, Variable Operations, Excel and 'read from csv' commands. More commands (such as Email Automation, zip/unzip Files/folders) of AAE Client have been enhanced to support Japanese language and Regional settings.
The OCR engine in supports multiple languages as the tool can leverage third party OCR technologies and would depend on which OCR engine is desired. Compared to BP, AA has appears to be easier to deploy, since the control room can be shared between different environments. In general, BP and AA have better exception handling capabilities. AA provides recording options, which makes the development process simpler in many cases.
What do you dislike about the product?
Control Room is a one- stop application which provides mechanisms to individually monitor the users, the bots, the license control, manage access controls, generate MIS logs on the different bots being executed on various client machines, provides dashboard views. In the Enterprise 11, version, Control Room features predictive operational analytics
through the built-in Bot Insight™ - the industry’s most comprehensive,
enterprise-grade RPA analytics platform. Queue management is very poor compared to the other RPA tools.
What problems is the product solving and how is that benefiting you?
Mainly I have implemented bots i n Financial and Accounting sector, in which my bots generated very good ROI to the Organization and where company had used those FTE to do skill activities.
Recommendations to others considering the product:
Provides enhanced Record and Play functionality in terms of:
Screen Recorder/Citrix Automation Command - For Coordinates based recording useful in Citrix based operations
Smart Recorder / Object Cloning - For Desktop and Web Applications
Web Recorders- For Web-based Applications. have cognitive capabilities including machine learning


    Alok S.

Amazing and fabulous Experience using the products of Automation Anywhere.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Reduces time and makes work easier. Increases the work Efficiency.

Can automate different types of Applications, such as Web Applications, Desktop Application , and many more.

It is very user friendly, if you are using it for the first time also, you won't feel that it is that difficult for you to get it. Inside the applications you will be having all the directions how to use which commands and all.
Once you automate something, you can get all your things done in one single click.
What do you dislike about the product?
There are few issues when we connect to the server side but gets resolved very quickly by raising a ticket or contacting the help desk.

Few of the commands needs to be included in the Action panel and should more number of options for Automating things.
What problems is the product solving and how is that benefiting you?
All work related problems and used to automate different applications such as Web Application, desktop Application, SAP Application and many more.

Make life and work easier and things are done in single click.

Previously we used to sit whole day to get something done, but after using this software, we can easily automate things and run it for the whole things to get it done.

We are even using it for sending email's and getting the files downloaded from Web.
Recommendations to others considering the product:
Go for it.

Reduces time and makes work easier. Increases the work Efficiency.

Can automate different types of Applications, such as Web Applications, Desktop Application , and many more.

It is very user friendly, if you are using it for the first time also, you won't feel that it is that difficult for you to get it. Inside the applications you will be having all the directions how to use which commands and all.
Once you automate something, you can get all your things done in one single click.


    Banking

One of the best RPA + IA tool

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
1. Easy to use
2. Easy to learn
3. Tutorials are very much explanatory and available online
What do you dislike about the product?
1. Limited commands
2. Scope of custom actions is not available in Automation Anywhere
What problems is the product solving and how is that benefiting you?
1. Saved time and increased productivity in banking and financial sector
2. FTE benefit and also have more ROI
Recommendations to others considering the product:
If you have business experience then you can easily learn AA as it is not much technical.


    ruino g.

Automation Anywhere RPA Ruler

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Automation anywhere is one of the leading tool in RPA industry and mostly used tool for RPA in small and large organisations. It is easy to use and vast features help teams to automate the task/business processes easily and save manual efforts. It has IQbots/metabots features which help us to use AI /DLLs methodology to even go more deeper with our automations. There are even options to integrate the scripts and run with automation anywhere.
What do you dislike about the product?
Couple of features which needs to fixed after the upgrade to V11 .
What problems is the product solving and how is that benefiting you?
We are using automation anywhere to automate tasks which ground level representatives perform to submit various requests to web portals either to increase the sales or return process. We are saving in terms of efforts and ROI is very good for the deployed bots.
Recommendations to others considering the product:
Yes I would recommend the this tool to other organisations.


    Megha M.

Automation anywhere - Need of an hour

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Everything. The training content and the way every concept is described is the highlight of it.
What do you dislike about the product?
Nothing. I don't thing there was any pointer which I disliked. Everything was on point as required.
What problems is the product solving and how is that benefiting you?
We are implementing it in our current projects to create value and save time simultaneausly
Recommendations to others considering the product:
All good.