We only use Automation Anywhere on the RPA site because our internal Automation Anywhere customers are varied. Since Automation Anywhere doesn't have an office in Turkey, our customers there work on UiPath. We are automating some business processes based on a checklist. Automation Anywhere is also used for a few OCR projects that involve scanning documents or images and extracting the information. We can automate those jobs with RPA technology.
Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,703 reviews
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Robotic process automation
What do you like best about the product?
RPA helped me to automate my daily repetative tasks. This automation helped me to mitigate manual efforts and reducing efforts involved in manual work.
What do you dislike about the product?
resolving errors in some automated tasks requires lot of effort and time.
What problems is the product solving and how is that benefiting you?
RPA has proved itself to be the best automation tool available in market. We have reduced our manual efforts to great extent. Mitigating manual efforts has helped the team saving some time and eliminating human errors.
Learn RPA and Reduce Repeat process
What do you like best about the product?
Very simple code,easy to learn, need basic logic
What do you dislike about the product?
I don't have such experience. No dislike
What problems is the product solving and how is that benefiting you?
It's very usefully to avoid repeating works
Automation Anywhere Experience
What do you like best about the product?
RPA is fast and reliable and no prior coding experience required.
What do you dislike about the product?
Continuous botage and updates may sometimes cause object cloning issues.
What problems is the product solving and how is that benefiting you?
It helps to solve the tracking of service now incidents faster and leading to quicker resolution
Review on Robotic Process Automation
What do you like best about the product?
Automation Everywhere, like other RPA tools, allows computers to perform repetitive tasks on their own. It is like a computer friend that helps with daily tasks, saves time and reduces errors. The best thing is that you can teach this digital assistant to do different tasks without a computer. This just makes the job easier and less tedious.
What do you dislike about the product?
RPA is good at repeating tasks but can struggle with major changes in the way things work.
RPA is in principle ideal for repetitive tasks, but will not be successful at tasks that require decision-making, creativity or handling of situations.
RPA is in principle ideal for repetitive tasks, but will not be successful at tasks that require decision-making, creativity or handling of situations.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps by automating repetitive tasks, like gathering data and creating reports, saving time and reducing errors. This makes my work smoother and lets me focus on more important things.
My experience on AA
What do you like best about the product?
Automation Anywhere is one of the best tools where RPA is well implemented. Also it is continuously growing, including the latest AI technologies.
What do you dislike about the product?
Latest bot updates are always getting pushed in Cloud version and that sometimes causes the bots to fail
What problems is the product solving and how is that benefiting you?
Automation Anywhere solves the monthly mundane tasks in the Finance computations. It is fast and gets things done on time
Business users can easily use the solution without any technical skills
What is our primary use case?
What is most valuable?
Automation Anywhere is user-friendly. Business users can easily use the solution to automate tasks like sending emails without any technical skills. Of course, you need some analytical thinking skills but don't need to know how to code. All the activities are in the tool if you want to replace or manipulate the text. While UiPath requires some development skills, any business user can use Automation Anywhere. It takes about 10 to 15 days to complete one process. If it is more complex, it might take around 20 days, but it's usually around 10 days.
You can automate any system within your environment. There are various systems that Automation Anywhere can integrate. You can use it for web, desktop, or cloud automation. There are no restrictions on what it can automate.
The training Automation Anywhere provides is excellent. Anyone can easily learn about the solution. They also have a free trial version that you can use online. If you practice daily, learning the solution takes about two or three months.
What needs improvement?
Automation Anywhere should make it easier for developers to manage queues and exception handling. The OCR component could also be better. We have had to use other OCR tools to get information from the account documents.
For how long have I used the solution?
I have used Automation Anywhere for four years.
What do I think about the scalability of the solution?
Automation Anywhere is a professional enterprise tool that can scale to meet all our business requirements.
How are customer service and support?
I rate Automation Anywhere support nine out of ten. We have used support a few times for one of our customers, and they respond quickly. If the issue involves a critical production system, they respond to the request on the same day. We can schedule a meeting to solve the problem together.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use UiPath. Implementing projects in Automation Anywhere is easier, but UiPath is more useful for DevOps. On the technical side, the two solutions are similar, but there are differences in the front end. UiPath is faster. Automation Anywhere runs a process in two seconds, but UiPath takes milliseconds.
You can develop any process with these tools, but our Turkish customers prefer UiPath because it has an office in Turkey so that we can take support in our mother language. Both of them meet our requirements.
How was the initial setup?
Deploying Automation Anywhere is straightforward. It doesn't take much time. All of the processes need some maintenance because the processes running in the system sometimes don't work. We need to rerun the processes or change the elements. We have a 17-person team, and three of us are responsible for maintaining. The time spent maintaining bots varies. Sometimes, the issue is easy to fix, but if you need to change the flows or do some development, it may take two or three days.
What other advice do I have?
I rate Automation Anywhere nine out of ten. It depends on your skill. I would rate it higher for non-technical users.
AA- To conquer the tech world
What do you like best about the product?
I had been working in AA since last 4 years, it is a very powerful tool. Helps to ease human work, and also helps improve business countinuity.
Implementation of Business requirements seems to be easy, time saving, AA helps in supporting Customer.
Implementation of Business requirements seems to be easy, time saving, AA helps in supporting Customer.
What do you dislike about the product?
AA- 360 version seems to have countinous packge updates and bot agent updates, which is effecting our existing BOT processes.
What problems is the product solving and how is that benefiting you?
AA helps in automating the time consuming human works, there by reducing the risk of human prone errors.
Improved analytics
What do you like best about the product?
Improved analytics, cost effectiveness
Improved productivity and reliability
Improved productivity and reliability
What do you dislike about the product?
Technical challenges and limitations
Over dependency on software leading to failures in case
Over dependency on software leading to failures in case
What problems is the product solving and how is that benefiting you?
Better quality assurance and accuracy in sap
Automation anywhere to ease your business process
What do you like best about the product?
Automation anywhere is the best way to automate your business process. Very user friendly and efficient in handling the process. The IQ bot ptoves to be a game changer for the automation field itself.
What do you dislike about the product?
One thing i not completely satisfied about is with the latest version multpile people cant work on the same task. One cant work on it til the other person checks in.
What problems is the product solving and how is that benefiting you?
Reduces the workload for multiple employees doing jobs that have repetitive behavior.
The best RPA tool available
What do you like best about the product?
It is very user-friendly, easier to implement when compared to other tools in the market. Saves a lot of time.
What do you dislike about the product?
The management of versions in the control room could have been improved for the latest version.
What problems is the product solving and how is that benefiting you?
It helps reduce human error in monotonous back office work by automating the process. It helps save a lot of time.
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