We use Automation Anywhere in a DevOps environment.
Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,703 reviews
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Automation Anywhere- futuristic trend
What do you like best about the product?
For the past 4 years, AA is being a part of my life.
Almost all the versions and upgrades are witnessed.
AA is really a powerful tool that automates most of the maunal actions.
Ease to use.
Easy to suggest.
Usage frequency is high.
AA the furture tool.
Almost all the versions and upgrades are witnessed.
AA is really a powerful tool that automates most of the maunal actions.
Ease to use.
Easy to suggest.
Usage frequency is high.
AA the furture tool.
What do you dislike about the product?
I feel a minor dislike of AA will be its newer version AA360
Since it is cloud, and the DB is mainted at AA side, sometimes it feels difficults to perform a task and need to connect with Support for help.
Also thr new AA360 CR seems to having some missing functionality.
Since it is cloud, and the DB is mainted at AA side, sometimes it feels difficults to perform a task and need to connect with Support for help.
Also thr new AA360 CR seems to having some missing functionality.
What problems is the product solving and how is that benefiting you?
Repetative task can be automated eaaly.
Manualy actions are automated.
Excel related business activities are now under the control of AA.
Data extraction, quite easy with AA Feature.
Manualy actions are automated.
Excel related business activities are now under the control of AA.
Data extraction, quite easy with AA Feature.
Upcoming Era - Robotics process automation with AI
What do you like best about the product?
Various aspects of business operations are much more reliable now. After migration from version 11 to 360 there was a huge change in the interface and it is very convenient to use than the older version. 360 comes up with more advancements like machine learning and AI integration for more comprehensive solutions. The tasks are more accessible and offered more integration with cloud services this helps to improve time and storage than older version. Overall the 360 helps me to save more time than older one with less efforts maximum results are now generated.
What do you dislike about the product?
Some challenges are there while we implemented integration with existing systems and applications. Process control must be improved so that multiple users can do the enhancement and fix more easier. I felt like the process control must be some more optimised.
What problems is the product solving and how is that benefiting you?
With automation anywhere the repetitive tasks in business process can be automated with software bots. This tasks reduce our efforts in such fileds and it reduces the overall cost in business application. The bots are more faster and accurate with less error resulting in reliable outcomes. Many of our daily process are automated using automation anywhere and 24*7 the process are running, this helps our team to reduce our efforts for daily process and saves our time a lot. I am highly satisfied with automating such repeated tasks so that let the bot do their work and we can improve our insights and business.
Very helpful automation tool.
What do you like best about the product?
Best use would be the IQ bot in both v11 and A360
What do you dislike about the product?
Absence of Metabot function in A360, which was very helpful in V11.
What problems is the product solving and how is that benefiting you?
It automates all the manual work in IT and finance operations saving a lot of time.
Automation Anywhere - RPA - Futuristic
What do you like best about the product?
I've been working with RPA using Automation Anywhere from the past 4 years and I have delt with multiple versions.In both the versions its good to work with Automation Anywhere. Its easy to use.
What do you dislike about the product?
I thing I dislike about Automation Anywhere is , in AA360 version the Control Room needs to be more user friendly. Feels like its missing lot of functionalities. And I had faced multiple challenges.
What problems is the product solving and how is that benefiting you?
Repetative tasks can be automated with ease.
Now Automate World with Automation Anywhere
What do you like best about the product?
Automation Anywhere offers an excellent opportunity to streamline and automate various daily tasks, enabling efficient handling of numerous business processes.
What do you dislike about the product?
The licensing cost for Automation Anywhere's Control Room can be quite high. small industries can't afford it.
What problems is the product solving and how is that benefiting you?
It is a no-code technology that empowers higher authorities to automate their Excel tasks, which may have been challenging to accomplish using macros.
A Powerful RPA Tool with Considerations
What do you like best about the product?
i personaly knows as the best of Enhance customer intraction
reduce costs,
advance feature providing
best security
reduce costs,
advance feature providing
best security
What do you dislike about the product?
I have reported facing the issue with the initial learning curve when using Automation Anywhere
lake of creativity
Magnification of problematic processes
lake of creativity
Magnification of problematic processes
What problems is the product solving and how is that benefiting you?
benefiting us by increasing productivity, minimizing errors, and allowing resources to focus on more strategic tasks.
Robust RPA
What do you like best about the product?
Manual task can be ignored
Repetitive behaviour
Handling sequential and complex task and code
Machine handling
Repetitive behaviour
Handling sequential and complex task and code
Machine handling
What do you dislike about the product?
Streamlining and legitimating the RPA process is challenging
What problems is the product solving and how is that benefiting you?
We have created many robotics bot to enhance and get the sequential data of the application
“RPA Automation”, finance prospective
What do you like best about the product?
* Reducing the recurring task of finance operations through automation.
* Helps in reducing cost & time.
* Helps in integrating finance applications to the ERP.
* Helps in reducing cost & time.
* Helps in integrating finance applications to the ERP.
What do you dislike about the product?
* The support quality isn't that good.
* Developers need a lot of time to build this.
* Could be expensive for the license purposes.
* Developers need a lot of time to build this.
* Could be expensive for the license purposes.
What problems is the product solving and how is that benefiting you?
* Helps in automating the task of order to cash cycle.
* Helps in exporting the structure data to the different analytical tools like power BI
* Helps in auto managing the reconciliation of customer accounts.
* Helps in exporting the structure data to the different analytical tools like power BI
* Helps in auto managing the reconciliation of customer accounts.
It's cloud-based, so you don't need on-prem infrastructure to host it, but more user training would be helpful
What is our primary use case?
How has it helped my organization?
Automation Anywhere helps us resolve some friction between IT needs and business requirements. In an agile environment, the first questions are always: How much money do you have? What is your budget? Automation Anywhere or any other RPA solution can help you achieve your goals within budget constraints by lowering operational costs. It increases productivity and reduces errors.
What is most valuable?
I like Automation Anywhere's cloud-based nature. You don't need any on-prem infrastructure to host it. If you have suitable infrastructure, you can easily integrate it with Automation Anywhere. The learning curve is reasonable. Automation Anywhere has a user-friendly environment, but digesting all the platform's features takes significant time.
What needs improvement?
It's challenging to train users on Automation Anywhere. There should be more organized training sessions. I prefer interactive classes to one-on-one training. You can create super users and organize conferences or workshops where users can learn from experts. Maybe you only have a few of these super users in your organization, so that's why you need to have workshops on a weekly basis.
For how long have I used the solution?
I have used Automation Anywhere for three to five years.
What do I think about the stability of the solution?
I rate Automation Anywhere seven out of ten for stability.
How are customer service and support?
I rate Automation Anywhere support seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used UiPath at a past job but switched when I started work at my current company.
What other advice do I have?
I rate Automation Anywhere seven out of ten.
The solution is cost-effective and significantly reduces the risk of errors that can cost the company lots of money
What is our primary use case?
My company uses Automation Anywhere to automate tedious processes involving large amounts of data. My job is to monitor the processes for errors and see what caused them. I address those errors and run the automation again. We only started using the solution a few months ago, so we're still exploring some potential candidates for automation. We are discussing and trying to build and define those automations based on our business requirements and existing processes. So far, we have integrated it with our ERP and other SAP solutions.
We have about 500 users at the company, but most of them are not building automations in the solution. They are indirectly benefiting from activities that are automated. Only about two or three employees are supporting the processes, but the rest are benefitting from the results. Automation Anywhere covers about three work streams.
How has it helped my organization?
Automation Anywhere is cost-effective and significantly reduces the risk of errors that can cost the company lots of money. The solution improves our time and cost efficiency. Automation can cut the time spent on these tasks in half or more in some cases. Sometimes, it might take a day to do something that automation can complete in a few minutes.
Before we implemented Automation Anywhere, we performed these tasks manually. It took a long time, and there were many errors. Now, everything is efficient, and there are fewer errors. If there's an issue, it tells you exactly where to find the problem and goes straight to it, so you don't need to investigate the whole process.
There are several use cases where we can leverage AI. One example is purchase orders that are there for maybe 100 or 120 days, but there is nothing happening with the order, so we need to close them. When we go into the system, there are thousands of purchase orders that are still open after years. Normally, we would need to close them all manually. We can use Automation Anywhere to close all the purchase orders that have been open past a certain date.
What is most valuable?
Automation Anywhere's error handling is its most valuable feature. It sends you an email when there's an error and helps you find the cause quickly. It walks you through exactly how you should handle it.
What needs improvement?
If you don't have a technical background, it's somewhat complex, but you don't need to have coding or software development experience, so it is easy in that sense. I am not technically inclined, and it involves many steps for a process to function properly. It requires a lot of work initially to design and develop a process. I find it somewhat challenging. If you take time to understand it, it's not too difficult, but it seems complicated at the beginning if you're not a technical person.
The time needed to learn the solution varies. Some of the processes are complex, involving four or five activities from start to finish. It's a lot of steps and can get quite technical. It might take a month or two to learn.
For how long have I used the solution?
I have used Automation Anywhere for six months.
What do I think about the stability of the solution?
Automation Anywhere is highly stable.
What do I think about the scalability of the solution?
I'm impressed with Automation Anywhere's scalability.
How was the initial setup?
I found the setup process to be somewhat complex because I don't come from a technical background.
What other advice do I have?
I rate Automation Anywhere eight out of ten. We recommend adopting Automation Anywhere. Using digital platforms to automate is efficient and cost-effective. Many tasks that might normally take a day or two can be done in a few hours. You also reduce the risk of human error. It's highly efficient and accurate.
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