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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alexander C.

A class leader in RPA

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere's fully online development tool allows newcomers to gain experience easily. Automations can stem from small tasks to large, multi-robot orchestrations with ease and scalability.
What do you dislike about the product?
Coming from UiPath I found the transition to AA harder as I found AA less appealing to myself as a trained VB developer. Only having the ability to use the trial version online is also a factor as VPN internet and my home broadband is often slow.
What problems is the product solving and how is that benefiting you?
We are using AA to develop automations in our own internal finance team, primarily automating Oracle legacy systems. My current project is using Automation Anywhere to automate input of requisitions from a legacy registry database to a bespoke Oracle tool called CAFOS, a Java web applet tool within Internet Explorer, which utilises Optical Character Recognition (OCR) to determine how to proceed along with Automation' Anywhere's ability to input directly into Java fields.
Recommendations to others considering the product:
Do the masters certification before developing professionally, as I became a lot more experienced with first doing the basic training, messing around and then doing the masters certification. After I completed my masters I felt a lot more adept at using the tool professionally. It is also good to know that the tools and training learned from other automation software and techniques are cross compatible, making Automation Anywhere not the most difficult to pick up.


    Amr E.

I have automated many business process and some complicated process.

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
It's more easy to automate any process without any experienced about programming language in addition to section for coding to complex things.
What do you dislike about the product?
IQBOT not support Arabic.
Object cloning cannot detect tables items.
What problems is the product solving and how is that benefiting you?
Data entry, getting much data from more than one document and sort it and more things.
Recommendations to others considering the product:
I recommend automation anywhere because it's coding less.


    Melvin C.

Automation Anywhere has helped our team in many aspects.

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere has made my daily tasks much more easier. Data that needs to be configured is very easy, especially when there thousands of data that needs to be add/edit/remove. Daily health check BOT also saves us a lot of time, aside from checking if the application is perfectly fine, it could also send a report after it has executed to inform the users if it passed or failed. Automation Anywhere is also very user friendly, as you can drag and drop every code. The developer only needs to think of the logic.
What do you dislike about the product?
Screen recorder is not advisable to use. In my experience, when there are two or more developer for the BOT, and the developers have different devices or screen resolutions, the BOT is not likely to run correctly.
What problems is the product solving and how is that benefiting you?
When it comes to importing/exporting data from/to our application, it has made our work easier. Since we just need to make data configuration on an excel file, and the BOT will execute it line by line until the conditions have met. From the BOT that we made, here are just some of the key benefits that we have. We have estimated yearly effort savings by 67% with the BOT created. Working hours has been significantly reduced. Error prone, repetetive work, and inconsistent outcomes are also eliminated with Automation Anywhere as we do not have to do everything manually. So with these, resources can spend more time on other tasks that they need to do or they can focus on learning more tools with the time saved.
Recommendations to others considering the product:
Subscription is worth the money, as this would give your team /company a great return of investment. There are a lot of learning resources in the Internet for Automation Anywhere.


    Sana A.

Robotics is a system to improve the business planning.

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Ease of work. Reduction of time and effort, Save's error. RPA replaces labour-intensive, multi-step tasks across multiple systems and data sources depending on the business including:
Customer or employee on boarding
Regulatory compliance reporting
Order scheduling & tracking of shipments
Loan application opening
Credit collections
Shipment load research
Financial account aggregation
Customer service: complaint handling
Supply chain management
What do you dislike about the product?
There are not many reasons to not like robotics or automation, however the only challenge that would be faced is that sometimes it can be expensive especially during the time of economic crisis. * Financial services and insurance: Pulling data from multiple systems and spreadsheets to generate monthly regulatory compliance reports.
What problems is the product solving and how is that benefiting you?
The problems that one of your project was facing before robotic implementation were.
Limited possibilities to perform a material check of an order, lack of possibilities to perform simulations based on material and capacity constraints and were not able to optimize the people potential to production.
Few benefits after implementation of automation were; 98% of on time delivery, Stable forecast accuracy Stable forecast accuracy and Improved predictability & visibility of delivery time on order line level
Accounting and Finance: Collecting invoice and payment information from various systems and initiating credit collection investigation and follow up.
Recommendations to others considering the product:
It is a very beneficial tool. Implementation of the same will help to be at par with the market demand.Will give a better Data accuracy, it is centrally managed, Easily and quickly scalable and Does not require extensive training


    Pavan M.

AA to Automate Anything

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
The vast number of commands which can help us automate any from end process seamlessly is really superb . Also, the way we get the support from AA with AA experts is so amazing. Guys from AA support team are fully knowledgeable and respect towards their clients. The hierarchy of the Automation would also very easy to understand. One another thing in AA is AA Bot store where a normal user can just login and download and play and plugin as per their requirements makes a business user to easy to understand.
What do you dislike about the product?
converting unstructured data to structured format using IQ Bot is still need to be improved.
OCR command should also be available to integrate with more OCR engines.
What problems is the product solving and how is that benefiting you?
I have automated Mundane and repetitive processes very easily with AA. I also have automated Invoices using IQ Bot which was greatly appreciated by our client from retail industry and gave them huge FTE benefits. I also automated other processes in Banking domain with one of the largest Banks in the world. The FTE benefits, time saving , easy to learn capabilities, support from AA, A-community are the best from AA.
Recommendations to others considering the product:
I would suggest to go ahead with AA if you have any repetitive processes, Mundane processes in your organization. It will surely bring new transformation to your organizations


    sachin s.

Automation Anywhere is New Leader in the RPA world

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
i like it very much because i am using it from last one year on daily basis ,it is very very helpful for me,
we can automate daily basis or rule based task very easily by using this tool, also this tool is one of the most used tool for business processes to automate many different types of process or task for different types of Department.
it is very simple to use and develop any types of BOT .
it has very nice interface.
it is very simple to learn and develop the BOT.
it support many types of scripting languages.
one of the best features of Automation Anywhere is it support many number of plugins.
Automation Anywhere has community that can help you for any types of problems.
object cloning is also one the very used or nice features.
What do you dislike about the product?
i am working from last one year according to me every product or tool has good or bad things it depends on the user how much he works on it or used it,so i neglect the bad things about Automation Anywhere and find the solution for it but the Automation Anywhere team is very supportive they always come with the new things.
What problems is the product solving and how is that benefiting you?
i am using it to develop daily based,rule based or many types of process by Automation Anywhere,this is very helpful for me.


    Venkat m.

BEST RPA PRODUCT

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
help us in automating semi structed pdf using iq bots. drag and drop increased ease of working with the tool.
What do you dislike about the product?
group forming is a problem in iq bot....
What problems is the product solving and how is that benefiting you?
automating semi structured pdf files and web applications like zoho
Recommendations to others considering the product:
great product in automating zoho and outlook. sap application automation is made ease by mean of meta bots.We are using it in our Finance, Telecom, and Banking sectors, and found it very useful. Time saving. It is very fast in comparison to manual.


    Harshita B.

Intelligently Automating

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
I like the IQBOT feature of automation anywhere. The machine learning algorithms running behind it makes the process seamless and reduces the development time as well. Also, its ease to use helps Business Users to understand or even develop their own use cases.
What do you dislike about the product?
AA doesn't provide direct PDF integration which more or less stops some amount of work.
What problems is the product solving and how is that benefiting you?
Mostly I try to solve Invoice Processing/Document Processing use cases using Automation Anywhere. IQBOT has come as an out of the box feature to support this use case and increase productivity as well as efficiency.
Recommendations to others considering the product:
Maybe if AA works a little more towards intelligent or cognitive services, it would make great impact on process automation like for Resume Parsing, Sentence matching for automating entire HR process.


    Computer Software

Great Product

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
IQBot with built in AI and Cognitive capabilties.
Looking forward to the Discovery Bot but initial demos look great.
What do you dislike about the product?
Product Support and Case resolution response times.
What problems is the product solving and how is that benefiting you?
Automation business flows within the organization.


    Hospital & Health Care

Awesome and Enriching

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
The video tutorials along with Assessments makes it very good.
What do you dislike about the product?
User experience is quite slow and not impressive
What problems is the product solving and how is that benefiting you?
to get to know how to create and work with bots.