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Reviews from AWS customer

36 AWS reviews

External reviews

5,707 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Automation Anywhere is Intelligent RPA Tool

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
The tool is extremely user friendly and has got elaborate training materials and certification courses.

The bots developed through AA are highly scalable as they can be scalabled from Desktop to Cloud and to Data Centre as well.

AA supports built in integration with other tools and software like Active Directory, CyberArk, Excel,PDF, Email etc.

Management of process which gets UP and Running through external event through Trigger Manager- This is an important feature in AA which I find very useful because not all process are to be scheduled.
What do you dislike about the product?
Sometimes it takes more time for a bot to get executed than the expected time.
The installation is little difficult.
What problems is the product solving and how is that benefiting you?
We are solving problems involving data entry in various Desktop Applications. Input data which is stored in database is queried and data entry is performed in various Desktop Application existing in Client Environment. Once a data is supplied in the Desktop Application, the form is submitted and the status is captured to ensure the process for each data is successful.

We are handling the process the Purchase Order Management by using ERP tool. Getting quotes from different vendors and sending out invoice to chosen vendor.
Recommendations to others considering the product:
It is a very nice Automation Tool. Features such as IQ bots which has cognitive ability is not available in other RPA tools. It has user friendly interface to help beginners and experts design bots with ease. The features are well Documented so we can take help from there also if we get stuck in anything.


    Bindu N.

'Automation Anywhere' - Master for RPA tools.

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
I like the inbuilt activities and inbuilt variables very much.

I am using Automation anywhere for SAP to automate the repetitive tasks which are done daily, for monitoring the email like sending and receiving mails and for different excel operations.

The 'Control Room' is the one which is most secure thing and from control room one can create Tasks in the workbench, Meta bots and recordings.

'Object cloning' is the one which is very reliable and useful for implementing different business process.

By using 'SAP Integration' one can perform the various SAP Tasks.
For data manipulations I have used various excel activities.

For building reusable components 'Meta bots' are much helpful because we can use it in various project.
What do you dislike about the product?
While performing the excel operations I have faced the issue for copying the large amount of data , as it is not possible by using Automation anywhere.

Debugging feature should be improved in Automation anywhere.

Automation anywhere only supports the internet explorer browser, it will be much better if it supports the Chrome browser also.

Apart from the above issues I have no other dislikes which I came across till now in automation anywhere.
So I would recommend everyone to use the Automation anywhere tool.
What problems is the product solving and how is that benefiting you?
I am using automation anywhere in SAP,for mail monitoring and for performing various excel data operations.

I have used for processing different forms in the use case.

In SAP for executing the different Transaction codes(T-Codes) and fetching the required data.

Automation anywhere saves much of time when compare to other automated tools.

The cost of Automation anywhere is expensive when compare to other RPA tools.
Recommendations to others considering the product:
I would recommend everyone to use the Automation anywhere tool strongly.

It is better to explore the Automation in this evolving modern era because it reduces much of our time when compared with the human intervention in tasks with more number of times faster and easily.

One can easily learn the Automation anywhere tool without the knowledge of professional level coding.

Developer can easily drag and drop the commands from the tool bar while building the bots or tasks.

The robots are available in both front and back ends.


    Information Technology and Services

User friendly and great platform for your work.

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
It helped me to reduce the manual effort of my daily support work by automating it and now i am able to do more work in less time which is really helpful. earlier i was using blue prism but now i have switched it to automation anywhere.
What do you dislike about the product?
I have not faced any issues so far and it is working smoothly.
What problems is the product solving and how is that benefiting you?
I am working on customer end support work and use servicenow, whenever they have some issue they raise the tickets, which are auto assigned into my queue so response SLA is not getting breached and it is 100%.
It is user friendly and helps me a lot to reduce my manual effort for the work such as Group Management, email group creation and managing the access rights for end customer.


    Information Technology and Services

Experience using tool is great.

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Meta bot feature allowing me to use dll for anytype of automation.
What do you dislike about the product?
Slowness with screen recorder and each thing which it capture.
What problems is the product solving and how is that benefiting you?
currently learning.


    Information Technology and Services

AA is Reliable RPA tool.

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is Reliable RPA Tool. using IQBOT we can create more feasible BOT.
What do you dislike about the product?
There is Limited Activities like we cant add Custom Activities.
What problems is the product solving and how is that benefiting you?
Now we are solving one SAP Monthly Validation problem in that we have to check Access for T-Code after monthly Update. in Automation Anywhere we can find reliable Selector.


    Sandhya A.

Automation Anywhere, the global "Digital Transformation Leader" review

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
IQ Bot is a cognitive bot designed to support as well as learn from business users and enable the business user to experience the power of advanced artificial intelligence technologies. Integrated with the automation anywhere enterprise Robotic Process Automation, the IQ Bot offers enterprise massive gains in productivity, as it includes competent of automating complex tasks involving unstructured data.

Control room a web application that works as a controller and handles the entire execution and management of clients, scripts, credentials, roles, security, etc
What do you dislike about the product?
Automation Anywhere
1. Types of variable (List , Array, Value, Random) are not enough, need some more complex types like Dictionary, Data Table
2. Chrome is not fully supported
3. Ability to step into dependencies and view/watch dependencies
4. Commands to write scripts like C#
What problems is the product solving and how is that benefiting you?
1. Automation Anywhere we can automate:
a. Extract Structured data from Web applications using 'Web Recorder' command
b. Excel Automation using Excel command available in Workbench
c. SAP Automation using SAP meta bots and SAP Integration command
d. Extract semi structured and unstructured data using 'IQ bots' that uses 'Artificial Intelligence' and 'Machine Learning' technologies.


    Veena S.

Best RPA tool

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
commands are very good work bench looks better and variable creation is easy. and scripting is very easy and training videos are very good to learn and certification factor is very nice. Advanced certification and master certification there are two certificates which will add value to the developer. Such a nice tool compare to all other RPA tools.
What do you dislike about the product?
Handling of control room is little difficult. its better to get one more command as go to particular line in whole script. and improved functions will be better coding.
What problems is the product solving and how is that benefiting you?
Mortgage, Accounting and HR projects. It work very fast and good.
Recommendations to others considering the product:
Its very good tool to use in RPA.


    Rishabh T.

Automation Anywhere - Awesome Innovative Tool for RPA development

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is great tool for RPA development. There are more than 550+ commands which are so easy to use. The new version of web based Control room is awesome feature that Automation Anywhere team included in 11.x.

Automation Anywhere also improved Metabot functionality, Web based Control Room, IQ BOTS.
One can develop BOTS without having any advanced knowledge of Programming language like C#.
What do you dislike about the product?
There are nothing to dislike about Automation anywhere tool. But in few area Automation anywhere need to improve like one cannot use Other browser except IE in metabot.

Another point is It's unable to extract data from Scanned PDF.
OCR unexpected behavior also caused issue while extracting reading data from image.
What problems is the product solving and how is that benefiting you?
I develop some complex BOT using AA. It's great to work with Metabot for application like SAP. It's process really fast by using SAP DLL available on BOT Store.
Recommendations to others considering the product:
Great tool for RPA development. Recommend to everyone who want to learn or start development.


    Rakesh R.

Excellent RPA tool to automate the business processes

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
A great thing about the automation anywhere is anyone can register on the automation anywhere university and start learning to code by downloading the community version and become a pro.

When it comes to the product overview, The Automation Anywhere has a wide range of functions which include, The reusable components such as meta bots and AI integrated cognitive automation (IQ BOT) which used to automate the unstructured data. and also great commands like Object cloning, Email automation, and excel automation. These are very helpful commands which I used most of the time in my business automation process. There is also a pretty good error handle is there to handle the errors.

And one more great was the control room functions to schedule the BOT and the credential vault.
What do you dislike about the product?
1. Most of the times BOT is not working as expected in unattended modes.
2. Need to look into another approach (Implementing the DLL), just to change the date formats
3. Though, Automation Anywhere has launched the Mobile app we couldn't able to see all the BOTs which were there in the repository to executes the BOTs.
4. The version control system SVN repository doesn't have a direct option to change or select all the BOTs to the latest version as a bulk edit.
What problems is the product solving and how is that benefiting you?
Payroll automation. Order Management, Oracle Automation, FTP/SFTP files automation, Sales Force application automation, and PO automations


    Rucha G.

Automation anywhere Review

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Code resuability is possible using Automation anywhere.
User friendly user interface and easy to use for developer.
What do you dislike about the product?
Code in lines and accuracy of OCR scrapping is not good.
debugging is not good.
What problems is the product solving and how is that benefiting you?
Automate application on which repeated actions are taken.