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Reviews from AWS customer

36 AWS reviews

External reviews

5,707 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Pankaj T.

Ease of Automation with Automation Anywhere

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy with Automation Anywhere to create bots, no coding experience is required as compared with other tools in the market. Metabot is a good feature to use DLL and interact with different applications. Now with AA 11.3 in workbench both Metabot and task bot has got good features to automate the process where in 10.7 Metabot had very limited features.In AA all commands are easy to use even loop, conditions using different features like object, ICR etc. Use of DLL and supporting scripts strengthen the Automation even more.
What do you dislike about the product?
I have seen that AA has got the feature of metabot but if any change is required in DLL then we need to go to Visual Studio to make those changes, It will good if AA can support the C# script directly in instead of using DLL. also would like to add that sometimes object cloning does not work at some places, then direct script can assist on this.
What problems is the product solving and how is that benefiting you?
It becomes easy with Automation Anywhere to work on different domains, as it has got the integrated feature of the mainframe technology which is very easy to access just to put the host name and port number to access, which is not there with other tools, where we need to purchase separate Mainframe application like bluezone or micro focus etc.
Recommendations to others considering the product:
I would recommend Automation Anywhere to use as it takes very less time to learn and no programming background is required as well as develop the complex bot in few weeks only


    Sumit C.

AA - Most robust tool in RPA world

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?

In my 4 years of journey in RPA I found AA as the best tool in automating because of following reasons:

1. Reusability factors by use of the Metabot
2. Easy to capture features like object cloning
3. High security factor with introduction of CybelArk
4. Reading of unstructured documents with use of IQBot
5. User friendly and easy to manage development tool with a huge number of drag and drop
functions
6. High ROI
7. Easy to deploy and version management
8. Super integration facility
What do you dislike about the product?
Areas of improvement:

1. Scheduler needs to be much robust and options with more features
2. Debug facility needs to be enhanced
3. Support needs be more prompt and technically sound
4. More help on error and exception handling
5. More features and help to handle Automated mode issues
6. Blogs on most frequent faced issues
What problems is the product solving and how is that benefiting you?
1. Automate complex process quickly
2. Robustness in terms of change in process and web application
3. Read, write documents and send emails with structure attachment
4. Security and maintenance of credentials with CyberArk
5. Speed of automate the process
6. Reusability features by using Metabot
Recommendations to others considering the product:
Use this as the most robust the userfriendly RPA tool


    sunil b.

Automation Anywhere tool is estable and esy to lern tool for RPA

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
When we start to work in AA then it's is very user family to work for RPA developer. there are many feature which help to reduce our code like: Excel - in excel command , file folder commands and if/else command , if we will do compare with another tool developer has to spend more time and code for those command bur AA we have there type of command very good for development
What do you dislike about the product?
In AA there is not one command very popular command is run script where can write our script but AA is not provide any debugging tool for run script.Another one is some time if we want to copy and past our meta bot one project to another another one it's give error so it should be in corporate
What problems is the product solving and how is that benefiting you?
The main problems which we got in our RPA development this is only excel validation, some time we have to write long script for that but in AA with the help of excel commands we reduce our work another one in one metabot for email reading and sending replay this very useful for us
Recommendations to others considering the product:
I worked on another RPA tool but AA is very user family as compare to another tools


    Chandan S.

Automation Anywhere Excellence

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation anywhere is feasible in both as back end and even on the front end.If is user friendly and does not require any language specialization to work. Building Bot is very Easy as it use only command that can be easily drag and drop from the tool bar. Different bots such as meta bot that are as a part of reusable component , IQ bot all are very useful. Further the concept of scheduling the bot as per requirement is also benefit able for monitoring. Control room that is the room to monitor all the bot status has the vast control option. Control room can be easily used to integrate,Schedule, Stop ,run or trigger any bot when ever the condition it satisfied as per the request of the user.the developer find it further easy to use it to develop the bot as per requirement without any issue.
What do you dislike about the product?
In order to use any command the only available option is drag and drop. There should be a search option to find the required command easily. Regarding Excel operation i found difficulty when to apply filter as we need to work with different third party script to implement the required operation.
What problems is the product solving and how is that benefiting you?
Email monitoring to get all the mail, Trigger based automation,Excel Validations, SAP Various operations , Database operation with various data.
Recommendations to others considering the product:
Best Available tool to Work on then compered with other RPA tools


    Shivangi B.

Experienced a whole new level of easiness as well as complexity

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere itself is an amazing tool to work with. it is user-friendly, reliable to an extent and requires lesser efforts from the developer side.The feature of AA11.3 of using metabot that provides with the reuability of the metabot and it's logic is really helpful.
What do you dislike about the product?
AA does not work well with unstructured data. Sometimes the object cloning fails. The recent issue I faced with AA is that the bot was unable to select different profile in Outlook using Outlook DLL too.
What problems is the product solving and how is that benefiting you?
I, using AA solved a good numbers of problems from working on SAP, OutlookWrapper DLL and other applications on which taskbot may fail at times. I also integrated vb scripts in the projects of AA .
Recommendations to others considering the product:
I would surely recommend AA to my other friends who are ready to switch in RPA field. The benifits of AA are they reduce the time invested in the task performed manually and also reduce the FTE which furthers acts as an additional benifit to theorganization.
Plus this is more reliable and cost effective than other existing RPA softwares such as UI path and blue prism.


    Accounting

Control Room

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
In control room now we can easily identify the Scenarios of different bots through multiple graphs,
like we can see dashboard where we can check all the activity in bot insight also we can check the process bot, schedule bot or history.
2.Through Control room of AA we can check the bot status from anywhere, we can use it in our mobile also
3.we can scheduled our bot making this as unattended so that no user is required to run the bot.
4.Metabot :- its a powerful bot than task bot as it needs minimum changes if the process of any business is changed.
5.with IQ-bot we have experienced the Artificial intelligence and self learning system.
6.Created Disruptive bots which does not required to write everything in the task bot or meta bot.
What do you dislike about the product?
1.we cannot use the same id in multiple system which is lack i think because for running multiple process by a singe we need multiple license rather than a single user can run the same id on multiple system.
What problems is the product solving and how is that benefiting you?
1.Invoice Processing, Payment processing, Sales Reporting these all different kind of problems we solved with Automation Anywhere.
2.we have created so my portal automations which now a days very helpful for the organization.
Recommendations to others considering the product:
1.AS THE BUSINESS MARKET IS GROWING VERY FAST FOR REDUCING THE ERROR AND MIMIC THE HUMAN INTERVENTION IS THE BEST PART OF ANY RPA TOOL.
2.CHANGING IN THE BUSINESS PROCESS DOES NOT NEED TO HIRE A NEW BOT AND GIVE TRAINGING JUST DO SOME CHANGES AND IT WILL WORK WHICH SAVE THE TIME AND MONEY BOTH.


    kiran n.

Business user friendly Robotic Process Automation Tool

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
1 Bot insights
2 Recording feature
3 Drag & drop commands
4 Easy to integrate with any applications
5 Control room.
6 We can able to integrate the scripts with AA
What do you dislike about the product?
1 Limited options in bot trigger
2 No email option to send the bot insight/Audit logs
3 We have a problem with the unattended mode bots
4 Some time object cloning failure if the resolution changes
What problems is the product solving and how is that benefiting you?
We are solving many problems with our clients using Automation Anywhere tools.
We have automated use cases like Reports extraction and validation form many systems, Order management, Create orders, Reporting and multiple level approvals.
We got benefits like Accuracy, On-time processing, no dependency, FTE benefit and hours savings.
Recommendations to others considering the product:
Automation anywhere is user-friendly and by using this it's very easy to develop the solutions that solve the business problems. I will recommend AA for bot business users and to do more advanced technical users can build the intelligent bots.


    Information Technology and Services

Easiest & ever evolving RPA tool

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Continuous upgrading as per the industry's requirements and standards to fulfil the demands of RPA professionals. Easy learning for anyone who want to get into the field of automation with basic knowledge of Excel Macro . Metabot feature is beneficial for techies who want to customise as per their needs . Special thanks for adding features like Recorders, object cloning , email automation , Web automation , etc with so much easiness.
What do you dislike about the product?
You should adjust price so that small businesses can also beneft from such wonderfully crafted tool.
What problems is the product solving and how is that benefiting you?
Data extraction & processing , Screen recorders, object cloning , web recorder, PDF data extraction and email automation are widely used . Along with windows automation I have started using web automation and I found it clear very easy and
Recommendations to others considering the product:
For any entry leve techie who want to get into RPA, I have already recommended to start with Automation anywhere and will continue to do so for the quick and easily gettinig things done without wasting time by using c# or java or vba.


    Hemanth k.

Automation Anywhere RPA tool - Made Automation simple

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation anywhere tool is the most commonly used RPA tool in the market and using the tool we can work on the multiple application simultaneously. The tool has a major impact on the windows application and also can automate the web and Mainframe application. working on Email, PDF and Excel and FTP application using the tool is very simple. we can use multiple browsers like IE and Chrome. for complex PDF task, we can use the IQ bots and for code re usability, we can make use of Meta bots and IQ option what they provide is Next level of automation
What do you dislike about the product?
There are very fewer options in the email command for the complex task we should run the VB or java script other than this there are no issues in the tool. accuracy of OCR engine is not up to the mark
What problems is the product solving and how is that benefiting you?
Automation anywhere helped our PMO team to automate all the Excel activities and running the Macros and simplifying the manual task and not only excel work also sending the Email notification to the employees which saved lot of time
Recommendations to others considering the product:
Automation Anywhere is a masterstroke for RPA in the Industry best tool


    Saurabh D.

AA- New Era to Automation

  • November 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere has lot of commands which make it easier to use variety of operations. Automation anywhere resolve all the bugs with each upgrade ans support is good enough to relsove any issue in minimum period of time. It has integration facilities with other apps which makes it a awesome appolication for RPA
What do you dislike about the product?
Although no major downside i felt , but i fell it should support other scripting languages like python which make it easier to use . AA should introduce mobile apps where we can monitor the bots remotely and check health and status of all the bots
What problems is the product solving and how is that benefiting you?
I am solving various problems like deleting uncessary mails from outllok, automatiing citrix for report creation , monitoring health of system and gathering data from application and merging to one and sending mail to required users. I am automating the citrix login and segragating the mail in citrix based on imprortance of mails
Recommendations to others considering the product:
Automation Anywhere is not sufficient for Automation alone , Integrating the AA with Machine learning will give more insights