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Reviews from AWS customer

35 AWS reviews

External reviews

5,702 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sidhartha Sankar P.

A best tool for the nightly building and testing on the go using RPA

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
The seamless UX, and the ease of automating the redundant task that needs a lot of manual effort. And surely a go if you want to just try as the learning and using the software is easy.
What do you dislike about the product?
Pricing structure is too high for individual consumers or small scale enterprise. It also need to improve on the ground of OCR feature.
What problems is the product solving and how is that benefiting you?
My job required to test our company's proprietor software which generates excel sheet, and that to a ton of them. To open each one and run excel formulas was really a pain. Using automation anywhere seriously eased my task as it take of everything itself and give me the report.
Recommendations to others considering the product:
Surely can try and evaluate as per your requirement. Call to support if u need help, they are really prompt in service.


    Saikat M.

Tool for Success

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
People have different views on RPA based on the position they hold in an organization. COO wants to drive RPA to reduce the OPEX and improve the bottom line.RPA is strategic investment for the CIO's when they need to transition to upcoming technological landscape without disrupting the Legacy IT platforms and avoid investing on them. AA helps meet both the spectrum and more. We can schedule our bots to overcome ERP availability limitations and save on landed cost while delivering faster with enhanced quality. Automating all the swivel process gave CIO's breathing space in terms of technological compatibility between cascading workflows but also enhanced employee moral by reallocating them to more cognitive functions.
What do you dislike about the product?
Organizations are generally wary of making new investments and changing the technology landscape. And if they does they want to generally test the waters first. Absence of community edition for AA was a major concern in adoption and implementation. Of late same has been addressed but I believe more need to be done.
What problems is the product solving and how is that benefiting you?
We are trying to reduce cost of delivery and improve the CSAT of our customers using RPA.
Problems generally attributed to Slower IT systems such as Citrix and Volume Swamp during critical financial closures.
Recommendations to others considering the product:
Please choose depth of Experience of your developer team rather then features of the vendor.
If you have excellent development and implementation team they can work wonders which vendors will not.


    Mujahid S.

RPA Consultant

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
By using Automation Anywhere, we can build and automate repetitive manual process. It provides ease of application development.
Automation Anywhere Meta bots help us to build logic and for code reusability.
The Automation Anywhere Meta Bots provide faster and quick implementation.
We can re use meta bots in multiple places . Also, Automation Anywhere IQ Bots helps to extract details from PDF and scanned pdf images which help in reducing complexity. The Automation Anywhere provides platform for each developer and business people to work each other. By using Automation Anywhere different commands 500+ helps to improve business process and quality.
1. Email Automation
2. PDF Integration
3. Object Cloning
4. Recorders
5. MetaBOTs
6. Exception Handling

The Automation Anywhere integration with SVN helps to maintain code repository. The credentials vault feature provides security to maintain all password in encrypted format.
Automation Anywhere Scheduler feature helps to schedule BOT in different time interval which reduce manual intervention .
The Automation Anywhere v11 dashboard control room features help to provide summary view of all the active users and BOT details.
What do you dislike about the product?
Automation anywhere does not have rich tool for code review. The code review tool needs to be improved.
What problems is the product solving and how is that benefiting you?
By using Automation Anywhere,It helps in various department like HR,Finance,Insurance,Healthcare and back office work. It helps in reducing manual work and error free end to end process.
Recommendations to others considering the product:
I strongly recommend Automation Anywhere to others because of easy access, great support Model, Great Community forum for discussion.


    Akhil Reddy M.

Junior Software

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
I believe that this is the right time to be a part of this organization. The pace here is fantastic. I strongly believe that this place is on its way to create history and fortunate to be a part of that journey.. great work culture.. passionate colleagues and complete empowerment.. this is clubbed with some great benefits .. Our management and HR are always open and transparent.. overall loving it so far.
What do you dislike about the product?
I have 4 months of work experience so far with Automation Anywhere and it is going great. Very fortunate to be part of a team that is extremely professional and fosters a shared responsibility work culture. It offers work-life balance and caters to employee concerns. Technically and functionally one gets exposure to a lot of varied tech stacks and domains that keeps the employee engaged and interested in every...
What problems is the product solving and how is that benefiting you?
Please try to see that implementing this hierarchy might lead to the attrition of some other experienced people. It's good to show growth to people who have spent more time, but not at the cost of other experienced people in the team.

Please have a say of everyone in the forming strategies or deciding the best course of action. You have enough experienced people in your team who are eager to participate.

Please start the 1 to 1 session again with everyone. We cannot share everything with the leads and may involve a more experienced ear to hear what we are saying. The leads should be there only to manage the day to day functions.
Recommendations to others considering the product:
Automation anywhere is user-friendly.


    Alternative Dispute Resolution

Fantastic experience and support from Automation Anywhere team.

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
The capability to automate multiple platforms and its compatibility of Artificial Intelligence and cognitive make it unique and best solution.
What do you dislike about the product?
The installation process required going through too much of documentation but the support staff was too supportive.
What problems is the product solving and how is that benefiting you?
We have automated the onboarding process as it is repetitive in nature.


    Information Technology and Services

Futuristic Evolution of Automation

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
Best part of automating technology is that a new dimension of techno-progressiveness is getting explored and enabled for experience.
What do you dislike about the product?
Inability of imbibing new booming techno-concepts in short period of time.
What problems is the product solving and how is that benefiting you?
I used in an autonomous vehicle project. It was a very helpful tool for me. Conceptually it had an ample of aids.
Recommendations to others considering the product:
My high recommendation


    Information Technology and Services

Automation Anywhere review

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
Good tool to learn and implement.It helps reducing human effort and this is the tool which can be easily learnt.From this tool we can call any other scripts like VB Script or java script. apart from that we can use database as well. this is one of the best tools to interact with database and tables as well.
What do you dislike about the product?
Cost is little more when compared to other tools.and the trail version is just for 30 days but also not having all features enabled.And I think it would be great if there is a chance of creating and accessing metabot as well for trail version for better understanding and learning for beginners.
What problems is the product solving and how is that benefiting you?
Fixed many Excel Issues.fixed pdf issues and some issues that I've faced with web applications as well. Benifits here is that the client is user friendly and coding can be done very quickly.But have to be more cautious while developing
Recommendations to others considering the product:
This is a good tool to go with, For huge process automations I highly recommend this as it will reduce the human effort and the time taken for the process to gets completed.


    Information Technology and Services

RPA Developer

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
Meta bot, Object cloning command and easy way of scripting
What do you dislike about the product?
Web Recorder, Where there is Inconsistency while spying web elements
What problems is the product solving and how is that benefiting you?
It helps to automate repetitive process such as re conciliation work, Automatic Ticket Response and Ticket update
Recommendations to others considering the product:
To more add features in Excel operations. Example - Row count.
Reading data from already opened excel


    Jyoshnamayee M.

It was very easy to operate.

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
the best thing about it is that, it is script less. So, even if you are not very good at coding, you can still use it. It has agility in its processes. The drag and drop featues comes to help a lot.
What do you dislike about the product?
Well I can say that, it's usability limit is comparatively less as compared to other tools available in the market. When the program becomes a bit large, it was difficult for me to understand.
What problems is the product solving and how is that benefiting you?
We have used it in one of our innovation idea. So we tried to implement it with Automation Anywhere.
It can handle PDF, excel etc. Automation Anywhere is very well suited for most RPA use cases, because it comes with a good and versatile set of commands, screen actions and built-in tools and features (it supports FTP, SOAP, REST, Database, variable assignment and manipulation, and simple math).
Recommendations to others considering the product:
I would like to say that, it is a very easy tool to learn and implement.


    Saswati P.

Why I like Automation Anywhere

  • November 19, 2019
  • Review provided by G2

What do you like best about the product?
It is easy to understand in comparison to other RPA tools like Blue prism. It let me create bots to automate repetitive task such as filling timesheets and other desktop based applications. It is easy to learn and a lot of number features makes it easy to automate complex manual tasks. The best thing I like about is the "Screen Recorder" feature. It is one of the best feature in AA .
What do you dislike about the product?
There is nothing particular to dislike about this software. But if the accuracy can be improved in the screen recorder a little bit it will be easier. Another thing is Chrome is not fully supported.
What problems is the product solving and how is that benefiting you?
Previously I have to read data from excel and change or update those information in a SP site. I automate it using automation anywhere to read excel files and write the information in the site. It saves a lots of manual effort and time. It is a bit too expensive for individual users
Recommendations to others considering the product:
It is easy to use and understand in compare to BluePrism (another RPA tool). I would advise you to try it as it has many features(screen recorder, bot runner ,task editor) in comparison to other RPA tools.