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Reviews from AWS customer

35 AWS reviews

External reviews

5,705 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kaushik Satyanarayana A.

Best Leading RPA Tool

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
User friendly, Easy GUI, Huge savings, Compatible to different type of applications.
What do you dislike about the product?
Sometimes connectivity to the servers(VM's) is slow, Need to improve OCR quality more,
What problems is the product solving and how is that benefiting you?
High volume, risk oriented, Complex issues, etc., problems solved using Automation Anywhere.

Saving high percentage of manual time by automating routine manual processes, reducing human error rate to zero through automation.
Recommendations to others considering the product:
I recommend others to use Automation Anywhere because of its unique features and comfortable commands to automate the routine, manual processes.


    Harish B.

Review on AAE - Its great to work with AA support team who is customer focused and prompt responses.

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
Bot Insights Dashboard s very helpful for business analysts to send out the ready statistics.
Control Room dashboard is very useful
Control Room Web based
Metabot architecture
Legacy Technology option for old applications
User management is easy
License management is easy
Works in distributed arch
Bot Insights is integrated to CR
Upward compatibility
Migrating is easy
Export,Import features help
Guides and documentation are clear
SVN
Zoomdata
CR dashboard
Audit trail is better
Version control mechanism
App management for Dashboard
Scheduling mechanism
IQ bot
Cognitive bots
What do you dislike about the product?
We are using v10.7,so we have limited features in Metabots ,
we are planning to upgrade to v11.x
Other than this, the newer latest version has all additional capabilities
BI is not integrated to CR in version lower than v11
What problems is the product solving and how is that benefiting you?
Accuracy
Fast output
Increased Employee Productivity
Good Throughput
ROI
Focus on productive work
AWS support
Got rid of mundane tasks
Effective utilization of manpower
Unattended Bots ,Scheduling of bots
Button click and all work done and no manual intervention
Excel automation has helped lot of business users
Finance use cases automation
HR business automation
Client services automation
Bot insights helped our BA to generate reports
Recommendations to others considering the product:
We recommend other users to go for Automation Anywhere product, compared to other tools AA Is better for user experience and people with no coding experience can easily work on it and expertise. Its a go to tool for any customer who is looking for automation of standard processes. We will recommend it to all users and companies looking out for automation in their companies.


    Charan Teja V.

AA - One of the best RPA Tools

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
- Automation Anywhere is best at it's user friendly User interface.
- Easy to understand what AA commands can do and any user can easily learn AA even if the user does not have any prior knowledge of coding languages.
What do you dislike about the product?
- Installation of AA - Control room is complicated.
- Repository won't accept two metabots with same content. In order to create a metabot with the existing metabot, we had to redo the existing metabot and add changes we wanted then upload to repository.
- Metabot designer needs to be improved. It would be better if there is an option of copying assets from one metabot to another metabot.
What problems is the product solving and how is that benefiting you?
- A lot of manual power has been reduced and really an ample amount of time is saved.
- One of our processes takes aruond 420 manual hours to complete. With AA, the bot out performed and finished the process within 62 hours which shows that it is almost 7 times faster than manual process.
Recommendations to others considering the product:
I would highly recommend Automation Anywhere to others because it meets all of the requirements while automating most of the tasks.


    Sushant S.

Automation Anywhere - Revolutionizing Robotic Process Automation

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
The continuous improvement with every update and easiness in developing bots
What do you dislike about the product?
There are still multiple bugs in the tool which can be taken care of by patches and updates
What problems is the product solving and how is that benefiting you?
I am using it to automate manual business processes.
Recommendations to others considering the product:
It's an easy tool to work with even without having a technical background you can create wonders with this tool


    Biotechnology

Run as Runner and Possible future Developer

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
I like the availability of Commands that makes easier the way to develop each of the task that your bot will be handling.
What do you dislike about the product?
I don't like too much the Web Page captures not easy friendly.
What problems is the product solving and how is that benefiting you?
Speedup the month end close for accounting


    Mahesh K.

As i Like the Bot

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
The like most in AA tool are Metabot , recorders, IQ bot and Bot store, Control room, credentials vault,version maintaining and the support from the team.

Working with excel is made very easy.
Its very easy in capturing and setting up the conditions, we can develop bots in very quick time.

By having this we can easily calculate Cost impact and business impact.
What do you dislike about the product?
In our 10.7 version we do not have load balancer and no queue concept to handle multi bot and not much data types available.

Metabot does not have all the command incorporated in it and ,hope this has been taken care in latest version.
Tool not much supported with application like Silverlight and flex built, even though it has plugins installed we some times face issues in identifying controls.
What problems is the product solving and how is that benefiting you?
Financial use cases

until now it is 7 FTE's
Recommendations to others considering the product:
Would like to recommend this tool to other users as this tool comes up with extensive features like
community edition, easy to learn ,less coding skills, quick to implement solutions


    Pradeep B.

A Real Automation Tool

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
Everything we need is exactly in front of us. Available resources make things easier to automate. Control room is cloud based which is a good thing to access and we can see AA a only RPA tool on the Cloud. Repository manager helps in storing all Task, version control helps in tracking the tasks which is key feature in Automation anywhere. MetaBot is a key feature which works with the pre recorded screens it helps in automating even if applications are down. Calling Scripts, reading XML feature helps to elevate Programming skills too.
What do you dislike about the product?
Multi Bot Strategy where the input needs to be shared between multiple machines from Control Room.
What problems is the product solving and how is that benefiting you?
There are very lengthy human process which consumes lot of manual power and once the processing done QC team will validate which again waste of man power. Automation completely removes Quality Check team, Client feels happy for ROI. Especially with the financial related processes a minor thing may affect profit, so Automation anywhere helps in reducing human mistakes.
Recommendations to others considering the product:
A good tool to automate process, makes things easier for better ROI. User friendly for better coding also helps to meet client expectations.


    Financial Services

G2 Crowd Customer Review for AA

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
Looked at how the processes are automated. They were running very smoothly and fast. Happy with it.
What do you dislike about the product?
I guess some known issues need to be addressed.
What problems is the product solving and how is that benefiting you?
We are addressing multiple handoffs between users and systems by using AA. We are still in process of implementation realizing the benefits.


    Manoj M.

Automation Anywhere - RPA - The complete suite for all your automation needs

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
Simple to develop, time to deploy and ease of use is great. The tool is designed to suite needs of business users and running/managing bots is also simplified.
It also supports deployment on cloud and integrates well. The technical support team is very responsive and there are loads of FAQs for getting help on technical issues.
What do you dislike about the product?
Could have been more user friendly in terms of development and integration of third party codes.
There should be more functionalities related to image automation and citrix automation.
Graphical view instead of line of code view would be better for developers.
More of core programming attributes needs to be supported like support for more types of variables and other .NET framework features so that developers would not need to resort to DLLs/scripts for additional automation functionalities.
What problems is the product solving and how is that benefiting you?
Automation of manual rule based processes.
Benefits in terms of time savings and decreasing errors & increasing employee productivity
Recommendations to others considering the product:
Good tool for RPA solution


    Financial Services

AA shaping the world of RPA with its user friendly platform

  • March 11, 2019
  • Review provided by G2

What do you like best about the product?
The user friendly experience provided by AA platform makes it unprecedented to other RPA tools.
The vast range of system defined variables makes the task of developer much easier
What do you dislike about the product?
There is a problem when the developers try to use delete command in database by connecting with excel.
There are some problems in object cloning when the application that is being automated is legacy. The presence of legacy technology checkbox helps but it can still be improved.
What problems is the product solving and how is that benefiting you?
Ours is a financial company which includes providing retirement services and record keeping. Clearly, there is a need to deal with huge amounts of data. Business problems we had solved include:
major excel modifications (hundreds of manual hours saved)
Updating fields in various applications makes the process error free as a small decimal error can cause huge amount dollar losses (error free processing of data)
All these work were repetitive and mundane. By using AA entreprise Client, the mundane tasks were automated and the people previously involved in these processes could be involved in other work which needs human intelligence (improved quality of work for employees)
Recommendations to others considering the product:
I have been working in the AA platform for over 10 months now and i highly recommend AA Entreprise Client for all those trying to shape the world of RPA