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External reviews

5,477 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Aryan S.

Great platform for bot creation

  • February 06, 2024
  • Review verified by G2

What do you like best about the product?
It is the best platform to automate repetitive manual processes. Just create the bot and automate .
Automation Anywhere platform will make life easy and now I can focus on more creative tasks rather than repetitive tasks.
The UI of the Platform is also very User-friendly. Even a beginner can create bots with an ease.
What do you dislike about the product?
Too many types of bots can sometimes confuse the beginners which one is efficient for the tasks he is looking to automate.
What problems is the product solving and how is that benefiting you?
Automating the manual repetitive processes give me much more time to focus on much more creative tasks and just release the stress of worrying for the manual processes .


    Ahmad H.

RPA process review

  • February 06, 2024
  • Review verified by G2

What do you like best about the product?
Effective business process solutions for repetitive tasks with high accuracy.
What do you dislike about the product?
control room upgrade every once in a while. the need to manually connect.
What problems is the product solving and how is that benefiting you?
repetitive tasks.
Time saving


    SHUBHAM K.

Automation Anywhere Work - smarter and Faster

  • January 07, 2024
  • Review verified by G2

What do you like best about the product?
Automation Anywhere offers fastest and cheapest solutions for daily tasks, providing a multitude of actions to effectively address various challenges. WIth Automation anywhere we can perform big task easily and can implemented with any other software.
What do you dislike about the product?
While it is an excellent product, the cost can be a drawback for small industries.
What problems is the product solving and how is that benefiting you?
Automation Anywhere take a revolutionary step towards data entry companies which can't be accomplished without it.


    🇮🇳 Malak D.

Automation Anywhere - One of Best RPA Tools

  • December 28, 2023
  • Review verified by G2

What do you like best about the product?
I have been using this tool from last 2 years, I love many things in AA. However, I love it's IQ Bot and AARI features, how not handling web automation and Microsoft products like Excel Automation. We can easily implement our customize coding script in our automation which also executing fine.
What do you dislike about the product?
It need to add some features to AI/ML technology.

Compare to other RPA tools, it has less activities and element recording/identification. Selector recorder need to improve.

Price is little high as per service/tool features.

Document Processing feature need to little improve like UiPath has Document Understanding.

I have observed few times web automation extension is removing from browser and due to that it stopped the automation and throwing exception.
What problems is the product solving and how is that benefiting you?
Web Automation - It is performing well when you want to automation the web application like extract data from website, upload data on web site and so on

Excel Automation - its easy to use to do automate the excel automation like perform the Excel Operations like cut, copy, paste, pivot and so on.


Document Processing with IQ Bot - Its useful to to identify document, word, sentence and invoice reading and so on.

Java Application - Like Oracle application automation


    Computer & Network Security

Automation Anywhere Is Awesome!

  • December 27, 2023
  • Review verified by G2

What do you like best about the product?
AA is simple to use,learn & implement. Its drag and drop feature is the best which usse low code technology and the recent upgrade A360 has lots of AI integration capablity making it useful in mostly all the area's for automation.
What do you dislike about the product?
May be the license cost could be less. feature wise there is nothing to dislike.
What problems is the product solving and how is that benefiting you?
We have made the Bots to work 24X7 which reduced the total headcount and saved the over all cost anually.


    Milav P.

RPA Developer - Bot Developer - Citizen Developer

  • December 01, 2023
  • Review verified by G2

What do you like best about the product?
Automation Anywhere has become an integral part of our digital transformation journey. Its powerful automation capabilities, user-friendly design, and commitment to innovation have significantly improved our operational efficiency.
What do you dislike about the product?
The available documentation and support resources mitigate this challenge.
What problems is the product solving and how is that benefiting you?
I have one chalange to automate pdf documents from email which that I can recived. I want to extract some of infomation from pdf and enter into SAP.
AA can help me to processing Document automation from AA tool with so much of advance RPA tool. So that is solving the problem with DA.


    Rahul K.

Automation Anywhere. Go be Great!

  • November 26, 2023
  • Review verified by G2

What do you like best about the product?
Automation Anywhere Is one of the best RPA tool in the market. It has provide very ease to develop and maintains bots. Ueser interface is also very friendly, specially script mode.
What do you dislike about the product?
nothing as such , but sometimes Frequent updates and controlroom disconnection .
What problems is the product solving and how is that benefiting you?
AA tool helps us to build and take care of business processess. We can track our bots progress as well to see whats happening at the run time and post completion.


    sandeep S.

RPA Consultant at MSL

  • November 25, 2023
  • Review verified by G2

What do you like best about the product?
Automation Anywhere stands out as an application with a user-friendly drag-and-drop interface, empowering users with minimal coding skills to effortlessly create business processes. The platform's outstanding customer support serves as a valuable resource for users to overcome any obstacles. With a suite of features facilitating the easy implementation of diverse logics, Automation Anywhere ensures a smooth integration process. Beyond simplicity, the platform encourages frequent use, allowing users to regularly employ and optimize their business processes. Its commitment to ease of use and efficiency makes Automation Anywhere a reliable solution for organizations seeking both seamless integration and high-frequency utilization of automated processes.
What do you dislike about the product?
Pdf to text converter is very good but in some cases it dont convert the entire pdf perfectly so it can be better in future.
What problems is the product solving and how is that benefiting you?
Initially facing issues with document automation for extraction, I encountered difficulties. However, upon the support team's suggestion to utilize VBScript, I successfully overcame the challenges, enabling effective data extraction.


    sushmita r.

Automation anywhere is good to automate any task which is not required human intervention

  • November 24, 2023
  • Review provided by G2

What do you like best about the product?
Easy to learn and automate any process with logic, document automation IQ bot and aari process is good thing while doing automation makes process smother and faster
What do you dislike about the product?
Collection package should have more actions like delete empty rows and WLM also should have some more actions into it and needs to understandable
What problems is the product solving and how is that benefiting you?
Time saving and cost savings it's automating task and run it quickly that human intiative takes time


    rajat b.

RPA Consultant at mittalsoftwarelabs

  • November 23, 2023
  • Review verified by G2

What do you like best about the product?
Automation anywhere is a perfect tool for automating any task easily. It can be easily implemented anywhere and has lots of features with great integration with any computer application. Also, they have great customer support.
What do you dislike about the product?
In Windows, it works fine, but for Mac, they don't give any Product.
What problems is the product solving and how is that benefiting you?
I am trying to install automation anywhere in Mac OS, but I face some difficulty in installing its exe file. I reached out to support, and they provided a great solution for me, by which I am able to run the bot on Mac.