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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Insurance

Good Start but Not Yet Matured

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is a really good tool for people to pick up very easily. For people who don't have a technology background, it is a fairly straightforward tool to explain.
What do you dislike about the product?
There are a number of things that AA can improve upon and add, especially to keep up with the changing landscape of technologies out there. For example, there are built in commands for XML manipulation, but not for JSON, which is pretty standard nowadays.

The drag and drop functionality gets time consuming and tiresome, and the lack of keyboard commands (for example, copy and pasting variables) makes developing in AA more time consuming and tedious.
What problems is the product solving and how is that benefiting you?
There are a lot of business problems in which employees are doing mundane tedious tasks that are almost robotic. Using AA to alleviate the employees from doing these tasks to focus on other innovative things have proven beneficial in both ROI and employee satisfaction. It also allows business groups to rethink their business process.


    Insurance

User Friendly product, but limitations may Apply

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Product is easy enough to use for those in the intermediate technical side, but with some caveats
Product is also robust enough for more technical users to do powerful automations
Add on-s like Bot insights and IQ bot
We use a Hybrid COE/ Federate model which is great for teams who are technical savvy enough
I do enjoy the Consulting team Like Raj Patil Was great to work with and gave great feedback and lessons learned
What do you dislike about the product?

Marketing of the product makes this seem to simple, technical skills are needed for most long Term Automations Projects,
Support will be needed for most long Term Projects
Testing Is needed for Most Long Term Viable Automations
Those Caveats, might be multiple environments, or process dependent, like a 3rd party website,
Additionally not working in chrome needs to be addressed
Product capabilities are often over-hyped
Stability of the Automation needs to be improved upon
Financial ROI should be improved upon as Annual Cost savings do not consider Development time, and need to be annualized (x12 ( divided by number of months Active)
What problems is the product solving and how is that benefiting you?
Time savings
Cost Savings
repurposing of hours,
business continuity planning
Recommendations to others considering the product:
Great, product, with future potential but make sure you understand the limitations first


    Information Technology and Services

This is really nice & well mature product in market.

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
We can handle this product very easily for below point of view.
1) Infrastructure & installation
2) Handling the Platform
3) Quick learning & easy for power user
4) Well mature product in market
What do you dislike about the product?
We cant able to integrate any third party product like ML platform, I think AA has to make it faster comparing to other product for adopting new technology.
What problems is the product solving and how is that benefiting you?
We are using this product to resolve structured data use cases.


    Banking

RPA THE NEXT BIG THING

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
This is a wonderful platform to learn how to develop bots, how to automate things right from our housebuilding digital workforce and also helping in creating cognitive bots driven by AI and ML.
What do you dislike about the product?
There's nothing to dislike about Automation Anywhere.It is a complete package which helps us in automation.
What problems is the product solving and how is that benefiting you?
The current business problems which are being solved using Automation anywhere is that we want the banking sector to be fully automated and bank employees are tired of replying the same answer to the customers. So , by using Automation anywhere, we are developing bots which can interact with the customer and help him in solving his needs and also reduction in work of the bank employees.


    Banking

Powerful platform that is enterprise grade, secure, and flexible

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The Control Room interface is easy to understand and the Creator platform is flexible to cover almost all our automation needs thus far. The newest versions are exciting and it's clear there are significant investments to drive more features and usability for all types of IT and business users.
What do you dislike about the product?
As with most businesses in high growth stages, the support organization needs to staffed with skilled resources and escalations handled appropriately.
What problems is the product solving and how is that benefiting you?
Enabling our employees and removing mundane work. This is a key capability for our company to create a flexible digital workforce
Recommendations to others considering the product:
Make sure you have a dedicated team to focus on the initial rollout and sprint. Executive Support, Change Management and a Center of Excellence are all required for success.


    Insurance

automation anywhere is very good tool

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
I like I automation anywhere different commands
What do you dislike about the product?
windows compatibility issues for automation anywhere
What problems is the product solving and how is that benefiting you?
insurance side reducing manual effort using aa
Recommendations to others considering the product:
yes


    Automotive

Good Product; But Could Use Improvements in Training

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
It is a helpful tool to complete very basic repetitive tasks
What do you dislike about the product?
Lack of proper training for brand new users or if there is, it's difficult to find. I wish there was a course with real basic examples of how to create bots that do common tasks. It would help if there was very basic step by step training to get you started. Oftentimes when creating a bot I would be confused on something but don't know where to look for answers. Some training videos are very long and aren't too helpful
What problems is the product solving and how is that benefiting you?
AA helps with repetitive mundane tasks that would otherwise take me and colleagues a lot of time to do so it has saved us many man hours.


    Chemicals

good tool for easy automations

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
its potential for growth I think that as this software grows the abilities to automate process will increase and be able to handle more complex tasks.
What do you dislike about the product?
it currently struggles with complex operations.
What problems is the product solving and how is that benefiting you?
repeat tasks that do not require judgements.
Recommendations to others considering the product:
be patient with yourself if your learning how to automate. understand that partial automation may happen before full automation. bite of small chunks and don't set your expectations too high for the first few bots you create.


    Information Technology and Services

Seasoned and senior RPA Consultant focussed on BFSI market

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use product. I really like it recording and cloning capabilities that makes the implementation much faster. I also like the community forum where I can post questions and get a quick response as well as metabots that are made available there.
What do you dislike about the product?
Lot of work still needs to be in IQBot side, specially on how it handles unstructured data - such as hand-written documents and unstructured or semi-structured documents. Optimization of bots (outside of Bot Farm) is another area of concern for me.
What problems is the product solving and how is that benefiting you?
Automation of any back-office or one-office work being done in Banking, Healthcare and Insurance industries. The focus has been in reducing financial cost/ losses, improving end-user experience, reducing average turnaround time and improving human value.
Recommendations to others considering the product:
I would highly recommend Automation Anywhere for the ease of use of the product as well their focus on the future. They are one of the two vendors who are defining the future of RPA and AI in back-office automation.


    Computer Software

Translations

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The content is displayed in a step by step way, this is very useful for people that is new in RPA.
What do you dislike about the product?
Well, my native language is spanish and I'm using course with some friends with a level of english basic.
I think you should to consider other languages.
What problems is the product solving and how is that benefiting you?
None for now.
But I want to apply it in education sector
Recommendations to others considering the product:
nO ADDITIONAL COMMENTS