Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,704 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Amazing product with great functionalities
What do you like best about the product?
Good layout
Ease to use with little training
Fast implementation
From No Automation to Automation in a short time period
Ease to use with little training
Fast implementation
From No Automation to Automation in a short time period
What do you dislike about the product?
Metabot needs more improvement.
Should be delay command in metabot
No search box in Commands section
If we change any variable name, then it is not changing all places used that variable
No copy-paste in variable manager in Metabot
Should be delay command in metabot
No search box in Commands section
If we change any variable name, then it is not changing all places used that variable
No copy-paste in variable manager in Metabot
What problems is the product solving and how is that benefiting you?
Automated multiple website and sap based things
ROI increased
Cost saving
ROI increased
Cost saving
Powerful automation tool, but needs better product QC and internal testing before release
What do you like best about the product?
AA's Integration to SAP is alot better than other RPA products. IT also has the IQbot that OCR PDFs for end-to-end automation.
What do you dislike about the product?
Buggy new releases, incompatibility with previous versions of control room. Long version release cycle.
What problems is the product solving and how is that benefiting you?
Automate data entry and improve staff productivity.
Recommendations to others considering the product:
Do a proof of concept project first
It's good to have many features, but it's hard to understand how to use the different components.
What do you like best about the product?
- The script format makes it easy to edit code.
- The script format makes it easy to see the entire code.
- Object Cloning allows for fine-tuning of properties.
- The script format makes it easy to see the entire code.
- Object Cloning allows for fine-tuning of properties.
What do you dislike about the product?
- The distinction between using Object Cloning and Manage Windows Controls is unclear.
- The distinction between using Click and Left Click in Object Cloning is unclear.
- There is no clear guideline on whether to use Legacy Technology in Object Cloning, causing confusion.
- Handling Excel is difficult (system variables are complex, there are few components, and although there is a MetaBot for Excel, it opens/closes with each execution, making it difficult to use with large Excel files).
- The distinction between using Click and Left Click in Object Cloning is unclear.
- There is no clear guideline on whether to use Legacy Technology in Object Cloning, causing confusion.
- Handling Excel is difficult (system variables are complex, there are few components, and although there is a MetaBot for Excel, it opens/closes with each execution, making it difficult to use with large Excel files).
What problems is the product solving and how is that benefiting you?
- The ability to centrally manage TaskBot and control RPA.
- Task development is easy.
- Task development is easy.
Recommendations to others considering the product:
・First, try using the trial version or the Community Edition.
Automation Anywhere
What do you like best about the product?
The vendor support and management of relationship is very good. The support and advise is always timely and collaborative. There is a strong focus on working closely with the customer on identifying suitable used cases.
The customer success reps are approachable and responsive and follow though on their commitments..
The customer success reps are approachable and responsive and follow though on their commitments..
What do you dislike about the product?
At times we appear to be leading the pack in adoption of AA services and rollout of new versions and as the AA is building its team there are lots of new faces and we are having to set the context and explain what we do.
What problems is the product solving and how is that benefiting you?
back office processes simplification and front office automation
Easy to use for the business user
What do you like best about the product?
It is so easy to use as a business user I was able to create my own bot in under an hour, i taught myself as it seems logical and intuitive.
I have read now there is a community addition which will give me more features to play with which is very exciting
I have read now there is a community addition which will give me more features to play with which is very exciting
What do you dislike about the product?
not easy to get a copy of for own use with all the features
What problems is the product solving and how is that benefiting you?
I was using it to automate tasks complete myself on my desktop.
Recommendations to others considering the product:
find a way to get your hands on it and have a play!
Easily implement a digital workforce for any company
What do you like best about the product?
Easy to automate manual tasks using the GUI, and implements with most applications.
What do you dislike about the product?
The setup process can be improved, to include more configuration options post-installation.
What problems is the product solving and how is that benefiting you?
Automating tasks that take many hours to complete manually. RPA is becoming more common, and allows tasks to be completed faster, in parallel and outside of business hours.
Great ongoing support from the Automation Anywhere team
What do you like best about the product?
The Automation Anywhere team (Customer Managers and technical ) provides great, consistent service and issue resolution. Ongoing support from the senior leadership team at AA has enabled quick resolution of issues.
What do you dislike about the product?
There have been limited negative experiences.
What problems is the product solving and how is that benefiting you?
AA is being across different areas of the organisation to help create capacity by automating repeatable and mundane admin tasks to free human capital to focus on higher order, value add activities.
Easy to use
What do you like best about the product?
Was playing around with this and Uipath's free trial, and AA was MUCH easier to understand. Took a course and caught on right away. Simpler than you think, don't be intimidated. Others are coding heavy and not everyone has that background.
What do you dislike about the product?
Maybe better documentation online so I don't have to keep going back to training videos to look up concepts and how-to's.
What problems is the product solving and how is that benefiting you?
Manual data entry, time savings
Experience of Automation anywhere
What do you like best about the product?
The best part of the automation anywhere is compatible and integrated with other system like sap and Ease of access to the learning material .Most significant is less man power and cost management.to increase better business strategy and achieve the strong business challenges.
What do you dislike about the product?
Have minimal dislikes.No of admin users bot runners and bot creators is minimum.other as of now did not face much difficulties in using it.
What problems is the product solving and how is that benefiting you?
We are using it for sales force automation of leads and opportunities and for sending email notifications for the clients and on daily reports ..it is highly beneficial for the reduced cost and minimal work time.
Recommendations to others considering the product:
yes i would surely recommend to other firms to build a great business applications to resolve the business challenges.
Enthused to be taking the Automation Anywhere journey
What do you like best about the product?
The AA team has been extremely attentive to Cardinal. We're still in the early stages of our journey. The talent that AA has brought to Cardinal to support our Bot-a-thon event in December 2018, a intelligent email routing workshop and three day bot development training in February have been outstanding.
From our AA practitioners, I have heard very positive feedback about the easy of use. We saw 5 teams build useful bots over the course of 1 1/2 days. The bots are not quite production ready, but 2 of the 5 are on track to be deployed to production soon.
From our AA practitioners, I have heard very positive feedback about the easy of use. We saw 5 teams build useful bots over the course of 1 1/2 days. The bots are not quite production ready, but 2 of the 5 are on track to be deployed to production soon.
What do you dislike about the product?
Our ability to move fast on the opportunities for RPA at Cardinal have been a challenge. There is increasing interest here in cognitive automation; I haven't seen enough of AA's roadmap regarding the hybridization of Machine Learning and RPA to understand.
What problems is the product solving and how is that benefiting you?
We're looking at many opportunities across our many business processes, starting with IT processes. We're starting slowly and carefully but expect to see acceleration in 3-6 months.
showing 5,271 - 5,280