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Reviews from AWS customer

35 AWS reviews

External reviews

5,705 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Abhishek S.

Automation Anywhere the most advanced RPA tool.

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is the easiest RPA tool. You can automate your process easily using AA, it gives you more than 585+ commands which you use to develop your process. I like the OCR, pdf integration and Files and Folder command very much.
Now you can automate your process on the go as well as they have developed the cloud based tool which you can access from anywhere in the world.
What do you dislike about the product?
I don't dislike but I want to AA add this feature which is when we add some loop, If command then it does not give clear indication which End loop or which End if is for which loop or end If when you are using multiple loop or If condition.
What problems is the product solving and how is that benefiting you?
Finance and Insurance.
Its easy to automate.
Recommendations to others considering the product:
Automation Anywhere is the easiest RPA tool. You can automate your process easily using AA, it gives you more than 585+ commands which you use to develop your process.


    Information Services

Amazing product with great functionalities

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Good layout
Ease to use with little training
Fast implementation
From No Automation to Automation in a short time period
What do you dislike about the product?
Metabot needs more improvement.
Should be delay command in metabot
No search box in Commands section
If we change any variable name, then it is not changing all places used that variable
No copy-paste in variable manager in Metabot
What problems is the product solving and how is that benefiting you?
Automated multiple website and sap based things
ROI increased
Cost saving


    James P.

Powerful automation tool, but needs better product QC and internal testing before release

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
AA's Integration to SAP is alot better than other RPA products. IT also has the IQbot that OCR PDFs for end-to-end automation.
What do you dislike about the product?
Buggy new releases, incompatibility with previous versions of control room. Long version release cycle.
What problems is the product solving and how is that benefiting you?
Automate data entry and improve staff productivity.
Recommendations to others considering the product:
Do a proof of concept project first


    Computer Software

It's good to have many features, but it's hard to understand how to use the different components.

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
- The script format makes it easy to edit code.
- The script format makes it easy to see the entire code.
- Object Cloning allows for fine-tuning of properties.
What do you dislike about the product?
- The distinction between using Object Cloning and Manage Windows Controls is unclear.
- The distinction between using Click and Left Click in Object Cloning is unclear.
- There is no clear guideline on whether to use Legacy Technology in Object Cloning, causing confusion.
- Handling Excel is difficult (system variables are complex, there are few components, and although there is a MetaBot for Excel, it opens/closes with each execution, making it difficult to use with large Excel files).
What problems is the product solving and how is that benefiting you?
- The ability to centrally manage TaskBot and control RPA.
- Task development is easy.
Recommendations to others considering the product:
・First, try using the trial version or the Community Edition.


    Financial Services

Automation Anywhere

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The vendor support and management of relationship is very good. The support and advise is always timely and collaborative. There is a strong focus on working closely with the customer on identifying suitable used cases.
The customer success reps are approachable and responsive and follow though on their commitments..
What do you dislike about the product?
At times we appear to be leading the pack in adoption of AA services and rollout of new versions and as the AA is building its team there are lots of new faces and we are having to set the context and explain what we do.
What problems is the product solving and how is that benefiting you?
back office processes simplification and front office automation


    Insurance

Easy to use for the business user

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
It is so easy to use as a business user I was able to create my own bot in under an hour, i taught myself as it seems logical and intuitive.
I have read now there is a community addition which will give me more features to play with which is very exciting
What do you dislike about the product?
not easy to get a copy of for own use with all the features
What problems is the product solving and how is that benefiting you?
I was using it to automate tasks complete myself on my desktop.
Recommendations to others considering the product:
find a way to get your hands on it and have a play!


    Financial Services

Easily implement a digital workforce for any company

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
Easy to automate manual tasks using the GUI, and implements with most applications.
What do you dislike about the product?
The setup process can be improved, to include more configuration options post-installation.
What problems is the product solving and how is that benefiting you?
Automating tasks that take many hours to complete manually. RPA is becoming more common, and allows tasks to be completed faster, in parallel and outside of business hours.


    Insurance

Great ongoing support from the Automation Anywhere team

  • March 07, 2019
  • Review provided by G2

What do you like best about the product?
The Automation Anywhere team (Customer Managers and technical ) provides great, consistent service and issue resolution. Ongoing support from the senior leadership team at AA has enabled quick resolution of issues.
What do you dislike about the product?
There have been limited negative experiences.
What problems is the product solving and how is that benefiting you?
AA is being across different areas of the organisation to help create capacity by automating repeatable and mundane admin tasks to free human capital to focus on higher order, value add activities.


    Staffing and Recruiting

Easy to use

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
Was playing around with this and Uipath's free trial, and AA was MUCH easier to understand. Took a course and caught on right away. Simpler than you think, don't be intimidated. Others are coding heavy and not everyone has that background.
What do you dislike about the product?
Maybe better documentation online so I don't have to keep going back to training videos to look up concepts and how-to's.
What problems is the product solving and how is that benefiting you?
Manual data entry, time savings


    usl g.

Experience of Automation anywhere

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
The best part of the automation anywhere is compatible and integrated with other system like sap and Ease of access to the learning material .Most significant is less man power and cost management.to increase better business strategy and achieve the strong business challenges.
What do you dislike about the product?
Have minimal dislikes.No of admin users bot runners and bot creators is minimum.other as of now did not face much difficulties in using it.
What problems is the product solving and how is that benefiting you?
We are using it for sales force automation of leads and opportunities and for sending email notifications for the clients and on daily reports ..it is highly beneficial for the reduced cost and minimal work time.
Recommendations to others considering the product:
yes i would surely recommend to other firms to build a great business applications to resolve the business challenges.