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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

I had write my first 5 bots and automate some SEO proceses! It is cool and realy interesting think

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
When I try to use IBM RPA I had some treble with underfunding with syntax and have a lot of common questions. Than I start to find documentation and courses in this fields.
What do you dislike about the product?
Lack of documentation in AA Help systems. Lack of examples. But all of this I found at the Automation Anywhere University.
What problems is the product solving and how is that benefiting you?
I am work in IBM partner company and we will provide IBM RPA with AA in Ukraine, Russian an Kazahstan. My role in this as Solution Architect with Business Analytical functions. I responsible for presentation AA to customers.
Recommendations to others considering the product:
I will recomend try to use AA in different bussines process. You can start automate with first few weeks and make you work easy, increase you time for greate deals and make your company better!


    Health, Wellness and Fitness

So far, so good!

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
If you have any previous developer experience or technical expertise, you will take quickly to Automation Anywhere and be able to build "bots" fairly easily.
What do you dislike about the product?
The software is marketed as being easy for non-technical business users to use. While the application is quite intuitive, your average business users most likely will not be able to build a "bot" that follows development best practices. Just keep in mind that if business users are creating bots, their bots should be reviewed and hardened by an RPA expert developer before being implemented in your production environment.
What problems is the product solving and how is that benefiting you?
We are targeting processes in which simple business rules apply such as data entry.
Recommendations to others considering the product:
With great power comes great responsibility. Since this tool has the ability to emulate what a human does on a computer, be sure to consider all security policies in your environment.


    Sreedatta C.

My Automation Anywhere RPA experience

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
Its a great product, great vision and i feel energetic here. I enjoy working here and contributing my share. i am bullish about AA and strongly recommend this as a wonderful place to learn and contribute.
What do you dislike about the product?
I cannot see any cons here currently.Nothing as such to describe.Super tool for RPA.
What problems is the product solving and how is that benefiting you?
I am currently dealing with csv files and AA is the best tool for my experience and screen recorders and turbo speed is awesome great reduce the time .


    Heitor M.

A flexible and powerful RPA platform

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere has a good variety of built-in commands, like DB connection, SOAP/REST Web Services and FTP, which saves a lot of time and extends bot functionality for more complex automation scenarios.
What do you dislike about the product?
Recorders help to start a task, but then the recorded commands need some (sometimes a lot of) "fine tuning" to work as desired; Control Room deployment has a few issues related with resolution, scheduling and client communication, such that in some situations it doesn't work and doesn' t make it clear where is the problem.
What problems is the product solving and how is that benefiting you?
We are using to automate trouble ticket diagnostics and resolution, and some direct benefits from this automation are improved MTTR (less time to resolve incidents), better service quality and improved customer satisfaction.
Recommendations to others considering the product:
Automation Anywhere is a flexible RPA platform, but it demands some knowledge on programming logic concepts (variables, conditional sentences, loops).

With Automation Anywhere it is possible to build and orchestrate a complex and distributed automation scenario, but you'll have to implement a few concurrency control mechanisms along with the tasks.


    Information Technology and Services

Not as good as UiPath or BP

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy to develop a functional bot in AA.
What do you dislike about the product?
Not as flexible as UiPath, not as easy to conceptualize and debug with as BP.
What problems is the product solving and how is that benefiting you?
Worked as an RPA consultant for multiple firms. Logistics and Finance usecases.
Recommendations to others considering the product:
Try BP and UiPath first


    Pramod K.

The Best Of The Best

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
- The user friendly interface enables a quick learning process by any developer, and the ability to interact with virtually any system.
- Technical support - Very quick, efficient, and acknowlegeable. They were able to address all our inquiries very satisfactorily.
What do you dislike about the product?
- Object cloning - This component seems to be unstable in version 10.7. We have run tests in version 11.2 and they seem to work much better there. During development/test cycles it is common to see object cloning components that were working previously stop full of a sudden. In these cases we usually migrate those components to metabots.
- Give metabots the ability to work with objects in applications running on a terminal server. This functionality would be a great help to developers.
What problems is the product solving and how is that benefiting you?
AP/AR Automation


    Insurance

Tool is very

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
the way of design commands are good and supporting .net
What do you dislike about the product?
compatibility issues and running different machine
What problems is the product solving and how is that benefiting you?
we are reduced manual effort and cost


    Computer Software

AA review

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
easy to use
easy to learn
ML &AI Features
What do you dislike about the product?
work more on unstructured data
OCR does not work well
What problems is the product solving and how is that benefiting you?
automate repetitive tasks
accelerate execution time


    Banking

Im using AA for automating banking tasks

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
I love its user friendly recorders. This is a very easy way to start automating task or processes.
What do you dislike about the product?
It would be good to have a checker for email settings on Toos > Options. Since you can configure your email settings straighforward, would be nice to have a "Check connection" button as Outlook does instead of knowing later how it goes.
What problems is the product solving and how is that benefiting you?
Im solving issues related to customer service, basically doing the input of bunch of data from one system to another.
Recommendations to others considering the product:
It's really good for POCs and to start automating right from scratch. It connects easily to SQL, Email, Excel, and many other apps. It's recorders are delightful, since you can push record button and start doing stuff the way you would normally do and Automation Anywhere will catch every step you take, being objects, checkboxes, textboxes, etc.
Excel interaction could still improve when it comes to handling cells.


    Pharmaceuticals

Awesome Learning Experience

  • March 06, 2019
  • Review provided by G2

What do you like best about the product?
The elearning supplied by Automation Anywhere was very helpful in guiding me through what Automation Anywhere can do and how it can be applied to our business.
What do you dislike about the product?
Some of the training modules were a little long.
What problems is the product solving and how is that benefiting you?
Processes that would normally take hours have been shortened down to minutes. Great time saving!