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Reviews from AWS customer

35 AWS reviews

External reviews

5,704 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bennet W.

This software is mypartner to do my job very well

  • July 18, 2022
  • Review provided by G2

What do you like best about the product?
In the company, we can access it from anywhere because the software is in the cloud. So, it is perfect for accessing from different devices and doing it outside the office.
I can automate several tasks using just a couple of clicks. I just need to drag and drop to create a simple code. It allows me to focus on getting the algorithm right, not on programming.
AI helps create more complex bots, so I don't have to spend extra time on them.
What do you dislike about the product?
I sometimes notice problems when programming the more advanced bots because the documentation is not so clear. So, even though I can make them, I feel that the idea of AAis to make everything as easy as possible.
On the other hand, it is a software that requires a system with great resources to implement. It's not a big deal to me, but perhaps a drawback for smaller companies.
What problems is the product solving and how is that benefiting you?
The workflow has improved a lot since we've been using AA. I use the software to create simple bots that facilitate communication between different teams. The key one is the chatbot, where the other workers report bugs they have and provide information that is easier for e to read.
I also created a similar bot for customer service, focused mainly on the technical side because that is my specialty. As a result, data collection is much more efficient than before, and it has helped me better understand the request that comes to me.


    Sahana R.

Automation Anywhere - RPA | Robotic Process Automation review

  • July 13, 2022
  • Review provided by G2

What do you like best about the product?
Asset Management is a very critical task for me before because multiple follow-ups involved until we receive back the asset from exit users. Now, I've automated the tasks all follow-ups are happening automatically on time without any issues. And also I created a bot for dashboard updates where management is up to date on asset status. Thanks!
What do you dislike about the product?
No technical knowledge is required to create bots in this RPA tool. Just drag and drop items. Till today I didn't face any difficulties or problems with this AA RPA tool.
What problems is the product solving and how is that benefiting you?
Creating bots and maintaining performance.
Training new users
Get updates from the AA support team and implement them on our office premises.
Control room maintainance.
Recommendations to others considering the product:
Best fit for your digital tasks automation.


    Murli K.

Create bots without any script: AA- RPA

  • July 13, 2022
  • Review provided by G2

What do you like best about the product?
I never imagined that making automation is this much easy. I mainly deployed bots for giving access to tools to users based on department and work. Before 2 IT engineers were maintaining this process. But now after automating this process users are getting tool access easily without any issues.
Creating bots is also very easy in this RPA tool. Just drag and drop action items to create bots.
What do you dislike about the product?
Everything is perfectly configured in this RPA tool No issues faced till now.
Perfect training provided by the Support team. Dedicated executive for our account any issue we can connect with him anytime.
What problems is the product solving and how is that benefiting you?
Removing all repeated manual tasks.
Planning to deploy bots from hire to fire.
Recommendations to others considering the product:
Only solutions for our daily repeated digital tasks.


    Vikrant S.

Automation Anywhere Tool gets better with AA360 verison

  • July 13, 2022
  • Review provided by G2

What do you like best about the product?
The latest AA360 version has a good number of reusable actions. Now it is very easy to install, create and run the Bots. The custom package creation extends the tool functionality.
What do you dislike about the product?
The AA360 version is currently unstable and upgrade builds from Automation Anywhere are coming quite frequently. We also need to update our AA Control room as well.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps businesses to run mundane tasks and provide bandwidth to Business users to work on some more important tasks. Also helps in reducing the overall cost to run any task.


    Jay Z.

Experience with Robotic Process Automation

  • July 12, 2022
  • Review provided by G2

What do you like best about the product?
Robotic process robotization streamlines workflows, which makes colleges also moneymaking, adaptable, and responsive. It similarly increases jobholder enjoyment and productivity by taking off everyday assignments from their workdays
What do you dislike about the product?
At this moment i found sometime the UIpath has freeze for sometime or as of now i couldn't find any type of bug or anything.and also UIpath so good user-friendly and easy to use.
What problems is the product solving and how is that benefiting you?
Automation has own programing language so its easy to learn and use.automation gives us a quick and proper response.automatic fetch data and update.we can watch perfomance monitor and its shows error logs. also automation is save your time.
Recommendations to others considering the product:
For machine literacy programs python integration works easy when compared to different RPA tools. Functionality-wise both robotization Anywhere and UiPath are accomplishing smoothly


    Manedeep r.

The Advance Robotic process automation

  • July 10, 2022
  • Review provided by G2

What do you like best about the product?
Overall low code solution and minimal experience is enough to start the automation from any business process and also a few readily available process within which we could work.
What do you dislike about the product?
Not as comfortable or attractive as its competitors
What problems is the product solving and how is that benefiting you?
Work efficiency improved. Maintaining bot's performance analytics, Performance improvement.


    Consumer Goods

Automation Anywhere - RPA | Robotic Process Automation is good for automating the Process

  • July 10, 2022
  • Review provided by G2

What do you like best about the product?
Automation Anywhere - RPA | Robotic Process Automation provide much needed features for automating the process with the help of machines. Data is managed efficiently.
What do you dislike about the product?
As of now none as of date as it is still in implementation stage
What problems is the product solving and how is that benefiting you?
Manual intervention and errors are almost eliminated hence HSE is improved. Data can be seamlessly moved across the application


    Matt C.

Highly Recommended

  • July 08, 2022
  • Review provided by G2

What do you like best about the product?
Level of intelligence Bots - Insight scientific view No/Law Code Stage
What do you dislike about the product?
Ought to chip away at OCR abilities - Issue while recording screen and getting the screen names should deal with Citrix and SAP connectors.
What problems is the product solving and how is that benefiting you?
The dreary errand is diminished with mechanization anyplace -spotless and fresh UI which is effectively justifiable for engineers.


    Miley M.

Superb end-to-end automation platform with incredible capabilities

  • July 07, 2022
  • Review provided by G2

What do you like best about the product?
I love every capabilities of Automation 360 and the way it simplifies the automation and process management, I like the intelligent AI/ML technologies involved into it for making it easy to discover, approve, and improve workflows before making decisions. In particular, some important positive points emerged, including automating business processes to reduce costs, increase efficiency, and improve accuracy, workflows can be tracked, managed, and optimized, integration of powerful backend apps and APIs is available, and incorporate AI into business operations to eliminate manual chores, I believe that businesses that do not comprehend the performance of their processes are unlikely to succeed.
What do you dislike about the product?
We noticed some of the following problems: the subscription cost is quite hefty for some of our clients, there are no mobile apps yet, and all functionalities have not been fully documented by the vendor.
What problems is the product solving and how is that benefiting you?
I needed a solution that would help me map processes from work logs because I was tired of having to manually document workflows from scratch until I found Automation Anywhere. the agency I work at are using another software but I preferred this comprehensive platform to take care of my clients, I find it easier and better to handle and monitor an entire operation seamlessly from one place for several clients, I have a faster growth rate with using Automation 360, After trying other RPA giants for a while, Automation 360 is still the platform that I easily use to streamline my workflow mapping efforts. This solution is a smart option for businesses that want to identify inefficiencies in their processes without a single line of code and with various built-in out-of-the-box automations for every single department in a business, turning complex operations into simplified workflows.


    Zulkifl J.

My work Experience with AA-RPA

  • July 07, 2022
  • Review provided by G2

What do you like best about the product?
Working on high-priority incident management was challenging for us before because we need immediate action for this incident. Hence we planned to make the process automation and it's headed to the right decision. Before 3 users were dedicated to working only on this. Now, removed these users and balanced the workflow. The support team is very helpful to implement this RPA tool. We almost using this RPA company-wide. Still planning to implement as much as possible.
What do you dislike about the product?
This RPA solution removed all our headache tasks and helped us a lot. till today I didn't face any difficulties with this tool. If any issues support team will act immediately.
What problems is the product solving and how is that benefiting you?
Maintaining bot's performance analytics.
Performance improvement.
Work efficiency improved.
Recommendations to others considering the product:
Best RPA tool to balance your work load