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External reviews

5,477 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Automation saved 10 FTE hours this year, a big milestone

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
The best part of Automation is when you see the smile and praises from customers, who don't have to do the manual work anymore.
What do you dislike about the product?
Hard part of Automation is finding the right processes, hiring the right resources and stabilizing the Bots in unattended environment.
What problems is the product solving and how is that benefiting you?
Manual work across all GBS verticals have been automated and have saved 10 FTE capacity
Recommendations to others considering the product:
Understand how Automation will fit in your environment, what processes are right for Automation and if Automation Anywhere can help with those processes. Do a POC with the same process across all vendors if you are not sure which one to choose. Talk to other clients who have used Automation Anywhere to learn from their experiences.


    Pratyush K.

Automation at its best

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
- Progressive mindset of the company
- Evolution of the product from a normal robotic automation , to building analytics and moving forward in building products with cognitive capabilities like IQBots which largely reduce development time
What do you dislike about the product?
-No dislikes as such as the product does deliver all automation features seamlessly . They did not have assisted automation (Front office BOTs ) & queue management which they have finally brought in enterprise 11.x
What problems is the product solving and how is that benefiting you?
-Both direct and indirect benefits
-100 plus FTE saves
- 300k GBP indirect saves
Recommendations to others considering the product:
This is one of the market leading tools for RPA and automation capabilities. I would strongly advise consumers to use AA vs other tools in the market.


    Sanchita T.

Project Manager

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
The training materials and the prompt help from the team. All our answers are questions in no time which is the best experience
What do you dislike about the product?
Nothing. AA is really amazing in what they do
What problems is the product solving and how is that benefiting you?
We require better operational excellence and increase our enterprise’s capacity and throughput.


    Satyanarayana S.

Business friendly RPA Software

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
What sets AA Apart from its competitors is the Product Road map and their support team
What do you dislike about the product?
AA v 10.5 seriously lacks few key features like Q mechanism compared to other Vendors
What problems is the product solving and how is that benefiting you?
By Automating highly manual and repetitive tasks we were able to free up human resources to focus on things which add more value to the business we are in
Recommendations to others considering the product:
Can easily be sustained by the Business users.


    GANDHAR P.

AA Architect's review

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
AA support and overall technical abilities
What do you dislike about the product?
Defects usually not thoroughly tested in new versions.
What problems is the product solving and how is that benefiting you?
Finance and Accounting automations mainly for Healthcare. Dollar savings and work augmentation


    Maheshwara G.

Good

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
It's easy to understand how to use commands .
Deploying bots from control room .
Eliminating the IIS concept in 11.3 .
Bot insights concepts seems to present the metrics in better way to Business.
What do you dislike about the product?
Audit trail should be more improvised .
while we are in the debugging mode player tasks are running slow and we are not able to enter the run task .
What problems is the product solving and how is that benefiting you?
we performed automations in Finance sector , sales and order management related .This automation is saving so much of time and workload to Business .


    Information Technology and Services

AA has long way to go

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Simple coding way of drag and drop, very basic applicatipns can be automated
What do you dislike about the product?
very less customization available, user should be given opportunity to code using language of his choice or run scripts written in python, java
What problems is the product solving and how is that benefiting you?
Automation on SFDC and finance applications- mostly excel based.
Recommendations to others considering the product:
AA code has reliability issues, sync issues, monitoring BOTs is a measure drawback


    Information Technology and Services

Quite impressed by the capabilities

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
its no limitation feature in terms of the the possibility of automation
What do you dislike about the product?
miss the universal variable concept for a set of tasks
What problems is the product solving and how is that benefiting you?
we are working on to ease more of the business processes and have realized expected benifits
Recommendations to others considering the product:
it is recommended


    Computer Software

Need lot of improvement in AA 10.x

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Excel operations.
And integration with different technologies
What do you dislike about the product?
Editor.
Debugging feature is not good. User cannot put breakpoints at runtime.
Cannot debug into Subtasks.
Cannot add variables in watch at runtime.
What problems is the product solving and how is that benefiting you?
Business Processes


    Construction

RPA as a key lever to support the productivity and organizational initiatives

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
AA RPA supports our Digital workforce agenda.
What do you dislike about the product?
Unable to read silverlight forms. Addressing this issue will augument product usage widely.
What problems is the product solving and how is that benefiting you?
Cater to needs of the growing needs. Reduction in manual efforts. Improved productivity & Turn around time.
Recommendations to others considering the product:
Industry leader. Reliable tool. Dedicated team to address all aspects.