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Reviews from AWS customer

35 AWS reviews

External reviews

5,697 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Good product for user mimic processes

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
AA software has various commands which are helpful in automating daily process.
What do you dislike about the product?
Latest technology are not supported by major commands like Object cloning.
Not supporting or not strong in enterprise level security, environments (multi user environment) and business processes.
Cross browser execution is not supported
What problems is the product solving and how is that benefiting you?
We automate daily manual processes like user access management, excel operations, HR process which can help us to focus towards new processes implementation, innovation works.


    Civil Engineering

A step to success

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
the way i can handle the bots and finish my work, with ease and without big efforts ,
plus the way i can customize my bots and let it do i want for my work,
and for me as a sales agent i can promote the program for any company to sell it with ease
What do you dislike about the product?
what i don't like about automation anywhere program is that with my own point of view that it might make people kinda stop looking for their work as automation anywhere can do everything for me but other than that i love the program and still can promote it with ease
What problems is the product solving and how is that benefiting you?
all the work i have is going well with efficiency and i saved lots of money with it
Recommendations to others considering the product:
as for now keep it up guys you're doing pretty good job


    Odewole S.

An Amazing Tool for Business and Enterprise

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
How AAE Communicate with file system and Image Recognision
What do you dislike about the product?
AAE mouse move and macro function in the product
What problems is the product solving and how is that benefiting you?
Report Automation for Telecommunication Customer


    Deepak R.

AA best for implementation

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
easy to develop as only have to think of logic and not syntax, drag and drop easy to integration with VB and OCR based Metabots in AA 11 now even citrix automation is possible
What do you dislike about the product?
new version asking for more RAM has caused problem for developers to work and understand new features
What problems is the product solving and how is that benefiting you?
we have deployed bots for almost all functions in financial services
Recommendations to others considering the product:
Yes , the tool is best for quick and easy deployment also has all the features required for a enterprise level RPA implemtation, new features in AA 11 are very good in terms of features and advancements especially the work load management feature , robust control for the CR admins over the process by choosing the right roles and RBAC credential vault were the must required which is covered in 11 version


    John F.

Software Engineer - Automation Anywhere Developer

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
Flexibility of the software really stands out. The options available to automate activity are very helpful for interfaces with complex processes. I especially like how the integration of .NET dll coding is so seemless into the execution of tasks.
What do you dislike about the product?
I wish the software would offer a code "save as" feature in a more elaborate text format for easier version compares. Currently, disabled lines cannot be distinguished from enabled.
What problems is the product solving and how is that benefiting you?
The software works has been useful collecting data across a variety of interfaces for making business decisions, especially with regard to managing a large number of requests.
Recommendations to others considering the product:
The software continues to show improvements through upgrades and continues to show lots of potential for automation opportunities throughout the enterprise.


    Silvia Jacqueline G.

RPA in banking

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
AA helps us perform operational activities more quickly; if the process is correctly standardized, it could become even simpler.
What do you dislike about the product?
implement business rules in the robot's logic
What problems is the product solving and how is that benefiting you?
the problems: highly manual tasks, high response times. the benefits: more immediate responses, simpler activities for the user


    Insurance

Support Issues

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Good Software suite for process automation
What do you dislike about the product?
Support Group is not competent enough - They take a long time in understanding our problems and identifying resolutions
What problems is the product solving and how is that benefiting you?
Automating processes across multiple lines - Financial processes, underwriting processes etc


    Financial Services

The Technology is almost there

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Client relationship and support response
What do you dislike about the product?
Product maturity, inconsistent behaviour on client as well as CR level. Such as services shutsdown without reasons.
There is annoying limitation in AA that the scheduler cannot cover the past, therefore you cannot set up an ongoing schedule from the middle of one day to continue into the future.
What problems is the product solving and how is that benefiting you?
Converting our Fund of Fund business processes and would like to introduce iQbots as AI tool. Also for data quality projects
Recommendations to others considering the product:
The product should be more business user freindly, at the same time with more development features for IT savy in general.


    Utilities

Good Support

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I truly appreciate the support and attention that Automation Anywhere applies to customers.
What do you dislike about the product?
The Billing model, The AA could provide a per use billing
What problems is the product solving and how is that benefiting you?
Process Standardzation


    Oil & Energy

Citizen Developers

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I was able to train three accountants to be bot developers who had no technical experience and all three became certified developers. They are all able to develop bots with no issues.
What do you dislike about the product?
We have had some issues with the bot runners not connecting consistently on a regular basis. This has required some manual intervention.
What problems is the product solving and how is that benefiting you?
We a looking at reduction the transfer of data from different systems manually by having the bots move the data. We are seeing reduced error rates and quicker data transfers.
Recommendations to others considering the product:
I would recommend a third party implementer to help you setup the environments and do the training.