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Reviews from AWS customer

16 AWS reviews

External reviews

5,620 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ekta A.

Automation Anywhere for RPA

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Compatibility of this tool with Excel & SAP
Extremely useful in automating ruled based mundane tasks
A quick fix for N number of manual tasks using excel, sap, legacy systems
What do you dislike about the product?
The biggest challenge is to access systems connected via citrix.
What problems is the product solving and how is that benefiting you?
Huge ROI and other savings
Cost efficient solutions in no time
Recommendations to others considering the product:
Want to enhance your employee's profile? Get them these bots and let them take it further.
Want your orders in CRM system to be changed to Completed Status? Hire these bots
Want your HRs to be relieved of sending Anniversary messages? These bots can wish them!


    Ajay P.

Automation Anywhere for RPA

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Platform is great. It has many commands to work on different applications, web or desktop or legacy etc. Control room has multiple controls to handle the enterprise workflow and maintain it, simple for admins. Plugins such as SAP or legacy and other features such as web automation is great which provided minor details i.e. properties of objects which makes it easy to make a robust automated process.
What do you dislike about the product?
Session management, task upload, download. Their GUI, it could be more intuitive for developer and more customizable. There could be more easy approach towards plugins. Also how to maintain dependencies in the script can be ease down along with error handling feature. The major irritation from developer's standpoint is to upload/download task, not only that, it is too browse in the window, if you have multiple folders for your script - it will take a lot of time to load at each folder, and for every script you upload, you go to that folder, it repeats every time.
What problems is the product solving and how is that benefiting you?
We have Logistics division where we use automation anywhere tool to solve routine process of employees in different team, which are mundane and repetitive.
Recommendations to others considering the product:
Its a great tool to start the RPA journey in the organization, easy to setup, easy to create bots, even non IT background employees can learn in weeks and implement the same in the organization. Which could be the best strategy for Business employees to automate their workflow/workload and ask IT to support the bots.


    Hospital & Health Care

Product and support is extremely satisfactory

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
One of the Amazing features which I personally feel is IQBOT with vision skills in fulfilling the requirement is awesome.
What do you dislike about the product?
IT support when contacted need to be addressed by senior tech;s instead of going on rounds when an issue reported by senior's
What problems is the product solving and how is that benefiting you?
Classification
Semantic Analysis
Alias Learning
Pattern Recognition
Data Extraction
Recommendations to others considering the product:
Increased tech support


    Doaa A.

Transformation in work processes

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The superb feedback I have from all departments in our company regarding Automation Anywhere including Finance, HR, and IT, they are all pleasant with the experience of automated work processes.
Also, me as a member of the Marketing team, I receive an utmost support from Automation Anywhere partner enablement team.
What do you dislike about the product?
The trail version 11 sometimes does not run smoothly.
What problems is the product solving and how is that benefiting you?
The business problems that we are trying to solve using Automation Anywhere are as follows:
-Repetitive processes.
-The increase of faults resulted of human errors, and the sluggish of some work procedures.
The benefits that I get using Automation Anywhere:
-More proficient work flow.
-Reductive human flaws,.
-The guarantee of business acceleration.


    Information Technology and Services

Been a great journey so far

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
It's simple and easy to implement. We have created a CoE with in a span of just 8 weeks. The technical support has been great and never been any issue in getting the solution so far.
What do you dislike about the product?
I would have loved it more, if we could have run bots in parallel or multi-threaded.
What problems is the product solving and how is that benefiting you?
We were able to save ~880 man days of manual work with in the first years of implementation.
Recommendations to others considering the product:
Worth going for it.


    Faizal Rizki P.

Customer Review

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The user Interface is very simple to work on and is very user friendly.
What do you dislike about the product?
Control room issues which includes logging in and scheduling bot
What problems is the product solving and how is that benefiting you?
Business problems includes: Employees spending too much time on manual tasks such as posting entries manually. AA helps automate such lengthy task so employee can focus on other tasks.
Recommendations to others considering the product:
AA provides easy to use features such as the control room and client.


    Kalyanisankar S.

I have 1.5 Years of experience

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The best thing is all the functions are predefined, anyone can learn easily. Easily understandable commands. Easy to learn grasp and work on it.
What do you dislike about the product?
AA needs to update to fix some minor bugs like object cloning, Need to improve the properties of object cloning.
What problems is the product solving and how is that benefiting you?
Low cost compare to other Tools. Trail version also available. Features are more.
Recommendations to others considering the product:
Compare to other tools functions are predefined, user friendly, Interface also good, Love to work in this tool.


    Information Technology and Services

Good product and great support

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I love the way the product is versatile to handle multiple scenarios and I love the support provided by them.
What do you dislike about the product?
I think its AI platform still requires some improvement.
What problems is the product solving and how is that benefiting you?
We are trying to improve efficiency and customer experience for our healthcare clients. We have realized benefits to the of tume million dollars.


    Saket D.

Automation Anywhere - A simple and secure way to automate !!

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
It is easy to learn , Simple to automate , implementation is Efficient and effective. Additionally the platform is secure..
What do you dislike about the product?
Debugging is difficult. Should also have intelli-sense.
What problems is the product solving and how is that benefiting you?
Redundant , inefficient SAP processes for Finance and OTC vertical were automated . Efficiency with 15 FT benefits
Recommendations to others considering the product:
Easy to understand and learn. Thorough practice required though.


    Banking

RPA was a good career choice and Automation Anywhere is a best RPA choice

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I like most its Control Room- It allows to customize roles based on client requirement. I feel my onsite job is easy as Control Room has very user friendly and easy to understand UI design.
Object Cloning- It suggests some default properties and allows to choose on which properties you want to go with.
What do you dislike about the product?
Many time, when we need to reboot App Server Automation Anywhere app pool and scheduler services are not getting restarted automatically.
For me its Task Editor's design and UI is not good. It is really very difficult to debug, update and fix bug as whole script has single alignment and it very difficult to find the correct block of code where you have to make the change.
What problems is the product solving and how is that benefiting you?
We have automated Invoicing System, Card Management, Branch Balancing and Reconciliation and many other backend banking and retail operations for different clients across the world.