Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,697 reviews
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Strategic PArtner
What do you like best about the product?
Proactive approach and genuine engagement to make CBRE RPA successful
What do you dislike about the product?
Nothing in particular. We are just starting the automation process and support given was sufficient.
What problems is the product solving and how is that benefiting you?
Just started the journey however RPA will be important tool in improving productivity
Recommendations to others considering the product:
Ma
Easy to Use RPA Software
What do you like best about the product?
This program makes creating process automation easy and is very versatile allowing for automation between different programs and file types. The command menus are intuitive and the drag and drop feature is always a plus. With this software, there is no reason to not automate the mindless tasks that take time.
What do you dislike about the product?
The terminology does take some getting used. Also, you don't have to have any programming language background, but it really helps when something doesn't work quite right.
What problems is the product solving and how is that benefiting you?
I have been able to automate a process that takes a few hours into something that take the bot only minutes.
Recommendations to others considering the product:
If you are in the market for easy to use RPA Software, I highly recommend a look at this product.
Future is Automation
What do you like best about the product?
Automation Anywhere caters to help humans to deploy a digital workforce composed of software bots that complete business processes which indirectly increases the revenue of a company
What do you dislike about the product?
Eg: I am not able to implement the ideas every were as we have limitations on implementation as companies are not open to automation every time as we have a lot to implement from the Bot store.
What problems is the product solving and how is that benefiting you?
We have fixes few chat bots in our Chat programs and automated few data procedures in few functions and we have identified opportunity areas to be automated.
Recommendations to others considering the product:
Mostly does not work on Chrome at times, as chrome is the most used browser across world.
Good platform of RPA, but have so much to improve.
What do you like best about the product?
Error handling, nice object clonning and it funcionality.
What do you dislike about the product?
Performance Slowness, i think that misses a better SAP integration.
What problems is the product solving and how is that benefiting you?
RPA in ArcelorMittal
Powerful yet not overly complex
What do you like best about the product?
The best feature of the Automation Anywhere client has to be the recording of an automation task. It has multiple recorder types to choose from depending on the type of task you are trying to create. It allows you to have a bot up and running with a very small about of actual coding required.
What do you dislike about the product?
The only real problem we've had with the Automation Anywhere revolves around licensing. I understand the need for license files and it may have to do with our setup and environments but assigning and updating licenses have been the only issue we have with the software.
What problems is the product solving and how is that benefiting you?
We've taken tasks that required very little thought and fully automated them to allow the user to concentrate on the more difficult tasks. Our next steps will be looking at the IQ Bots in Automation Anywhere to take on some of those difficult tasks.
AA the future of the integration and the acceleration evolution in proceses.
What do you like best about the product?
As I seen RPA is an evolving way of doing and integrate manual operation and avoid hundreds of human operation into the next era of production processes i think most of the enterprises in order to save away money and provide QoS most adapt RPA. I will say adapt and evolve or lost. Nowdays its recorders and its metabots can integrate almost 80 percent of all of the existent enviroment given an adittional value for those who are seeking software to integrate every function on an enterprise like healthcare, banking, insurance, education, etc. From legacy systems to microservices integration , automate, evolve, enpower your processes and let you human force becareless about repetition and use than in advantage of improve quality service, metrics and finally return of investment. it's a software that really worths to use and the graphical user interface its very friendly and intuitive. The Operational and Analytical metrics give us perfect indicators and reports to take decisions about the execution about our processes and help us determine when to improve where. En other words it's an application you definetly most try.
What do you dislike about the product?
I haven seen anything that dislikes me on the platform yet. I like the interface a lot, it's very intuitive.
What problems is the product solving and how is that benefiting you?
Till now im just learning the platform, but hoping to put into practice sooner or later.
Recommendations to others considering the product:
I widelly recommend the platform it's easy to use and implement, and it provides a lot of integration functionalities
Automating Customer Correspondence
What do you like best about the product?
Automate the Repeating task and free up associates time.
What do you dislike about the product?
Need Recording of the bots run and a summary view of the same.
What problems is the product solving and how is that benefiting you?
Minimize manual intervention and provide data for AI process,
Cool RPA platform allowing to automated complex and time consuming manual processes
What do you like best about the product?
I like the best the possibility to automate both web based applications and desktop ones so you could create Front2Back automation robots covering time consuming manual processes. Also I liked the concept of metabots so for various applications you create metabots which then are used as building blocks when designing new robots. Version control is helping a lot when developing bots iteratively and adding new features to them.
What do you dislike about the product?
At first you need to understand the concepts of the AA platform in order to be able to design fit for purpose automation robots and until then some things are not directly intuitive even when you have development background but once you grasp the concepts it becomes easy to apply them and implement the bots so I think it is advised to go through the learning courses first.
What problems is the product solving and how is that benefiting you?
I am automating the Front2Back testing of a complex testing flows involving several vendor platforms which are very hard to automate the testing for using APIs and also take much time when executing them manually through the GUIs. The automation using AutomationAnywhere allows to speed up the execution considerably plus you don't depend from the protocol changes of the vendor platforms you use.
Recommendations to others considering the product:
To my opinion the most benefit you could get from AA is when you automate manual processes involving multiple applications both web based and standalone ones. Also I think it is best first to design a set of metabots for every application you are going to automated and then use them as building blocks when creating various automation bots. Audit trail allows to see all the actions performed by all the users on the platform so you always know who changed what. Version control is also of great help when enhancing your bots with new features.
Discovery of the tool
What do you like best about the product?
User experience, usability, and ease of managing new automations, ease of integration with some other components and proprietary tools to manage content from other tools.
What do you dislike about the product?
the topic of licensing is not very common and the architecture used is a bit confusing, more explanation and topics related to implementation are needed
What problems is the product solving and how is that benefiting you?
Minimize the time of tasks and the recording of automations
Automation Anywhere
What do you like best about the product?
It is very stable and easy to understand for carrying out software automation development, and it is also very easy to work with software such as the Office suite. Additionally, I like that it is a high-cost software and is capable of creating the best bots for software automation.
What do you dislike about the product?
The slowness and obstacles it presents when working
What problems is the product solving and how is that benefiting you?
Working with the automation of attendance reports and web data capture
Recommendations to others considering the product:
I suggest that Automation Anywhere be a bit more fluid when working, because sometimes it gets stuck and makes it difficult to work. This is one of the main problems it presents when working, so making Automation Anywhere capable of having fluidity when working would be much better. This is one of the points I would like to be taken into account.
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