Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,620 reviews
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External reviews are not included in the AWS star rating for the product.
project manager with 12 years of experience in field of Automation, RPA and Project Delivery
What do you like best about the product?
1. Ease of Automation
2. More than 575 commands to enable drag and drop
3. Simple interface
4. Security
5. Ease of set up
2. More than 575 commands to enable drag and drop
3. Simple interface
4. Security
5. Ease of set up
What do you dislike about the product?
1. Instable operations
2. Bots connectivity is a challenge in customer environment
3. Complex process automation is not easily possible
2. Bots connectivity is a challenge in customer environment
3. Complex process automation is not easily possible
What problems is the product solving and how is that benefiting you?
1. Reconciliation
2. Data updation and maintenance
3. Report preparation
Benefits include quicker TAT, higher accuracy and ease for human work force from repetitive work
2. Data updation and maintenance
3. Report preparation
Benefits include quicker TAT, higher accuracy and ease for human work force from repetitive work
Recommendations to others considering the product:
1. Do a POC of a medium complex process
2. Set up the product and give to users who are doubiting its use
3. Run the Bots in production
2. Set up the product and give to users who are doubiting its use
3. Run the Bots in production
Automation Anywhere : A developer friendly tool making RPA industry grow.
What do you like best about the product?
The installation of the tool is very easy. Also, AA provides a trial version by using which you can be sure whether to buy the full version or not which is a big plus to the industry. Product supports "WebSocket" so you can monitor status of deployed bot from anywhere and any machine from web. The support provided by the AA team is also commendable.The product is also very flexible and can work on mainly all types of cloud platforms.
What do you dislike about the product?
Backward Compatibility is a big issue in AA which needs to be looked upon by the team ASAP. Also the interface can be one thing which can be improved.
What problems is the product solving and how is that benefiting you?
AA is being used in the retail sector in our organisation. Most of the processes having excel operations are being automated.
The time required to build a workflow has reduced to a huge extent using AA. The monitoring can be done very easily and efficiently .
The time required to build a workflow has reduced to a huge extent using AA. The monitoring can be done very easily and efficiently .
Recommendations to others considering the product:
Robotic Process Automation is new concept and Automation Anywhere is one of the most mature product in the market. Please do thorough analysis where and which business process you are going to automate, take long term approach while automating process (You would not like to be in a spot where you will be putting lot of efforts again and again to develop process). Great powers come with greater responsibilities so keep your security team involve in every automation and in case you are automating process with ERP system make sure you have different accounts or Bot id's which will be carrying out tasks.
Good for what it is.
What do you like best about the product?
The ability to interface with different browsers is really good
What do you dislike about the product?
I really dislike that it uses x/y coordinates to click on buttons. I would much rather it be able to explore the DOM and invoke the methods inside the web pages, rather than being reliant on page/object location. This seems really remedial to me.
What problems is the product solving and how is that benefiting you?
We are automating respective but time consuming tasks. So far we have successfully fully automated 2 processes and we are currently working on a 3rd fully automated process.
Recommendations to others considering the product:
Do not implement clients in a citrix vdi environment. You need to use either a server or a physical machine or the Auto scheduler will not work.
Great RPA Platform to automate business processes
What do you like best about the product?
The simplicity of the platform enabling us to create automations is the best feature of AA.
What do you dislike about the product?
It has to increase its penetration in the banking world. Rest the platform is good
What problems is the product solving and how is that benefiting you?
Invoice processing, Order to Cash processes with AA platforms are mostly solved by me and my team. we have got more than 1 FTE benefits across processes
Recommendations to others considering the product:
It has the highest number of developers across the Globe, the simplicity of developing automations and cross functional abilities
Good trial experience
What do you like best about the product?
It's early days with the software but so far it's doing what we wanted. What has been great though is the client management from AA who are fully engaged with us on our journey.
What do you dislike about the product?
Main issue so far was the installation was difficult with me having to go into the MSI logs to try and work out what the issues where. A better pre-requisite check like Visual Studio should probably negate this. Once getting over the installation hurdle though all has been fine.
What problems is the product solving and how is that benefiting you?
Automating a repetitive process with large peaks and troughs during the year. At peak times we're using a lot of overtime and witnessing quality issues with the keying.
A hassle free work
What do you like best about the product?
Ability to dig in the different features to choose numerous ways of key source of selection
What do you dislike about the product?
Can't apply optimisation algorithms for effective coding
What problems is the product solving and how is that benefiting you?
I am solving web based and terminal based automation. The stability and capabilities of doing numerous teadious operation in a very set of command
Easy, effective and secure.
What do you like best about the product?
The easy interface and logic makes it avalible for everyone to use. Does not matter if you have any coding experience, or are technical at all. And the best thing is offcourse you can see the effect right away.
What do you dislike about the product?
It's nothing in particular I dislike. But there could be some small bugs/fixes when releasing a new version, and in order to make them right you need to uppgrade both the control room and the client version.
What problems is the product solving and how is that benefiting you?
Alot of different problems. I could be all manual task that we want to automate from a cost perspective, but also I could be for avoiding human errors. We have mostly automated backoffice processes.
Automation Anywhere Review
What do you like best about the product?
Automation Anywhere is a great tool which provides complete solution to build and deploy bots for variety of process automation. This is a complete and robust solution for such work in production.
What do you dislike about the product?
API automation is something that the tool has to improve on. The output is only in JSON format. Parsing it as a text and getting the values we require is a bit tedious.
Strict Licensing Cost for the product.Sharing is not allowed by different users of the team.
It takes a lot of money to develop as well as run the Bots.The IQ Bot should also be a part of package instead of being a separate package.
Strict Licensing Cost for the product.Sharing is not allowed by different users of the team.
It takes a lot of money to develop as well as run the Bots.The IQ Bot should also be a part of package instead of being a separate package.
What problems is the product solving and how is that benefiting you?
Financial Services,Service Now,Salesforce all major domains we are automating.We do not have to look for any extra add-in or plugin to read documents.IQ Bot does the job.
Faster approach supporting different technologies
What do you like best about the product?
Automation Anywhere is a very flexible tool. It support different technologies which helps in building end to end business process. No Coding skills required. Implementation is easy and fast.
What do you dislike about the product?
only it supports SVN like to see it supporting GITHub.
The licensing is not user friendly. Licenses are tied to the Machine or Login ID.
The licensing is not user friendly. Licenses are tied to the Machine or Login ID.
What problems is the product solving and how is that benefiting you?
We have just started transforming to RPA. We have business process like Employee payment, Disc Cleanup and L1 support team who does the repetitive work on a daily basis. We want to eliminate the complete L1 support in our IT organization.
A Flexible Product of great Value offer by a company who truly believe in Customer satisfaction
What do you like best about the product?
1. Product Features
2. Easiest to deploy in the peer market
3. Flexible partnership and approach to market
2. Easiest to deploy in the peer market
3. Flexible partnership and approach to market
What do you dislike about the product?
1. Product enhancement take longer than market expectations
2. Joint GTM is slow and direct selling from AA still has a large play
3. Pricing for resell deals for Partners is higher than what AA offers to client's directly
2. Joint GTM is slow and direct selling from AA still has a large play
3. Pricing for resell deals for Partners is higher than what AA offers to client's directly
What problems is the product solving and how is that benefiting you?
A lot of Business Process Automation in various industries like Banking, Insurance, Retail, Manufacturing, Communication etc.
We have realized productivity improvement in the range of 30-50% on an average in different industries.
We have realized improvement in cycle times by more than 20-30%
We have realized better governance and volume management of business processes.
We have realized productivity improvement in the range of 30-50% on an average in different industries.
We have realized improvement in cycle times by more than 20-30%
We have realized better governance and volume management of business processes.
Recommendations to others considering the product:
1. Focus on the process architecture and Governance between team first
2. Go small for first 3-6 months and test the deployment for varied applications
3. Establish an interprise architecture for deployment with a strong automated governance
4. After 6 months go big bang
2. Go small for first 3-6 months and test the deployment for varied applications
3. Establish an interprise architecture for deployment with a strong automated governance
4. After 6 months go big bang
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