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Reviews from AWS customer

34 AWS reviews

External reviews

5,698 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

AA one of the best automation tool for both users and developers

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
AA one of the best automation tool for both users and developers, easy to use and understand
What do you dislike about the product?
needs more flexibilty in terms of development
What problems is the product solving and how is that benefiting you?
all types automation


    Tejavardhan D.

Happy soul of automatiing

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Easy of auomating and better UI and efficient support model
What do you dislike about the product?
regarding A360.. its not been completely prod ready and versions are getting released frequently adding additional works to end users
What problems is the product solving and how is that benefiting you?
All the business logics and much more incomparable FTE benefits
Recommendations to others considering the product:
easy to implement


    Vijayashree N.

AA - Best RPA tool in the Market

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Workflow Designer with drag and drop objects using low code. Report Designers for presenting the consolidated view on the execution.
What do you dislike about the product?
can we have the Chatbot interfaces introduced as part of the design?
Users can create the chatbot flow in which either the task bot or IQ bot can be called.
What problems is the product solving and how is that benefiting you?
Fast Executions when compared to the other Open Software and saves time in getting additional tasks done on the Project.
Recommendations to others considering the product:
Any feature to integrate the Chatbots


    Accounting

"Automation Anywhere : Global leader of RPA tools ". Excellent in bot management and bots execution

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Automation anywhere is the best and most reliable RPA tool for automating end-to-end business processes. We have implemented automation for repetitive and manual tasks in our organization.

Automation anywhere is the cloud-native and web-based automation which I like the most, with all combinations of RPA, artificial intelligence, IQ bot, machine learning and analytics etc.

A2019/A360 has more features that are added. One can access A2019 on any machine from the browser using weblink and there is no need for separate tool installation.
What do you dislike about the product?
Most of the limitations have been implemented in AA2019 when compared with earlier AA versions like AA v10 & v11.

Below are a few observations that can be better if it's addressed

1. In the A2019 version while connecting to the local machine takes time.

2. I am unable to share the code with other team members or download it.
What problems is the product solving and how is that benefiting you?
Currently, I am working on both V11 and A2019 versions for projects related to - business processes, life science and human resources(HR).

I have implemented automation on Web-based apps, SAP, Mainframes, IQ bots, data extraction, SQL DB etc.

It is very easy to learn this tool and implement the automation with a user-friendly UI.

Moreover, for any issue, the automation anywhere support team is available to address our queries which I like the most.
Recommendations to others considering the product:
Yes, I recommend the Automation anywhere tool. It's very easy to learn and adapt to any organization in the case of Automation of processes. It's highly secure and with a cloud version, one can be able to access it from anywhere.


    Prafful J.

Automation with A360

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Cloud Enable feature provides easy to implement along with low infrastructure cost. Along with that, the AARI has created a lot of opportunities for automating processes.
What do you dislike about the product?
Still waiting for more upgrades to be added in AARI like the image to make it more interactive for the end-user.
log of process execution in the control room is not enough to understand the process output.
What problems is the product solving and how is that benefiting you?
till waiting for more upgrades to be added in AARI like the image to make it more interactive for the end-user.
log of process execution in the control room is not enough to understand the process output.
Recommendations to others considering the product:
instead of spending too much time on process identification, Start with Discovery Bot


    rajani t.

good, easy and secure tool for automation

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
most important the spying of element is best.
What do you dislike about the product?
still exploring to find it, not yet figured it out
What problems is the product solving and how is that benefiting you?
health care service process automation.


    Dhiraj D.

Customers Choice #1 RPA solution across the globe

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
- Multiple deployment solutions (Cloud-based, On-premise, hybrid).
- AA is Easy to learn for beginners be it, developers or business users.
- Easy to integrate with existing systems for IT security and compliance.
- No thick client is required to be installed and only a lightweight bot agent service is to be installed on the AA client.
- Multiple products are provided under 1 roof- IQBot(Cognitive tool for smart Extraction of data from PDFs), AARI(Digital assistant), Discover Bot(Process Discovery and mining), Bot Insights(Business analytics), etc.
- Super-friendly user interface and built-in commands/packages which are easy to drag-drop and use, unlike other competitors which require prior knowledge of .NET/C# to even use variables during development.
- Great amount of documentation and self-learning course material is available on their portal for FREE.
What do you dislike about the product?
- Support provided by Automation Anywhere can be improved and I would rate the support experience as 6 out of 10.
- Bot agent connectivity is a problem at times and there are issues encountered that only support will be able to resolve.
- IQBot product works great for simple invoices but is unstable if the Invoices are more complex in nature.
What problems is the product solving and how is that benefiting you?
- We are using Automation Anywhere for helping out our customers gain more ROI(Return on Investment), Save manual hours and have mission-critical processes completed within lesser time.
- There are a few business processes that are to be performed on year-end or month-end and during holidays where Business users had to cancel their leave/vacation plans. RPA Automation Anywhere helps automate such processes as well and provides relief to the BU's.
- The Automation Anywhere RPA is helping automate processes that require to be run every hour (like Invoice Posting) which eats up a lot of users' time and requires dedicated FTE. Automating such processes has helped the FTE work on more meaningful tasks and such monotonous and time-bound tasks are performed by AA RPA.
Recommendations to others considering the product:
- It would be best to go with the Automation Anywhere Cloud-based solution where your Web Control room and IQBot server-side components will be hosted at Automation Anywhere's cloud and your private tenant will be created in their cloud to secure your data. This way you will be saving your cost on heavy infrastructure to deploy these components on-premise.
- Start with a starter pack and gradually as you keep adding more bots to your production and grow your RPA you can keep scaling your licenses up.
- Begin with automating low hanging fruits first to build the confidence of your organization in RPA and then go with complex processes once RPA Automation Anywhere is established as a solution.


    Hospital & Health Care

User Friendly and a very powerful tool

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
I am loving the dictionary conecpts and user friendly behaviour of tool. It has power to automate everything. We use Excel, xml , SQL , API , powershell scripts with it.
What do you dislike about the product?
I find difficulty while using nested loop and nested if . It works perfectly but UI sometimes confuses me . IF in IF can have more gaps to be defined . It will be easy then. Also , Terminal emulator should allow manual Keystrokes as earlier.
What problems is the product solving and how is that benefiting you?
I have automated all types of tools. Example - Excel,Mainframe,XML,API,WEB,Email. It increases my productivity by giving latest features like Dictionary. We are achieving 95% + Success rates now.
Recommendations to others considering the product:
Go for it . It can solve all your problems


    Management Consulting

Using AA products for Developement

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Easy of Access and Seamless integration with applications
What do you dislike about the product?
A360 as a product requires a bit of stabilization
What problems is the product solving and how is that benefiting you?
Automation of use cases across HR, Finance, Operations etc. Faster TAT and enhanced customer experience


    Siva Rajesh K.

A360 - Best Cloud RPA Platform

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
1) A360 platform can seemlessly deployed on-prem and Cloud
2) A360 Unified platform
3) Browser based UI for all sorts of users
4) Mature IQ BOT product
5) Well adopted Cloud strategy for future growth
What do you dislike about the product?
1) Very early & Too much of marketing of each product module
2) Incomplete products released to market
3) Sometimes buddy builds released
4) No clear long term understanidng with partners
5) Citizen developer also should know the packages and their commands similar to tech. developers
What problems is the product solving and how is that benefiting you?
Majorly below processes have been automated - irrespective of client industries
1) Financial & Accounts related processes
2) Intelligent Document processing
3) Report Generations
4) eMail automations

Benefits - multiple thousands of FTEs have been saved
Recommendations to others considering the product:
A360 - Best Cloud RPA Platform