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Reviews from AWS customer

34 AWS reviews

External reviews

5,698 reviews
from and

External reviews are not included in the AWS star rating for the product.


    mugunthan k.

Good RPA product

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use without coding much. and its large community to get help if any issues happen. and it's getting better and better in each product release. always improving.
What do you dislike about the product?
To develop sub-scripts for a project, need to create a new task bot that jumps to a new page that loose track of the process that developed and its giving complex navigation to put it together.
What problems is the product solving and how is that benefiting you?
I have solved an end-to-end insurance renewal process for a particularly large bank. And it is I have been able to develop the process within a few weeks without coding much.
Recommendations to others considering the product:
When you are looking into large scale RPA deployment AA is one of the best solutions available in the market


    Sarang P.

I have been using Automation Anywhere in the Telecom domain and have automated several process.

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is on the cloud which is the biggest advantage compared to other automation tools. AARI has been the best thing so far, especially for the Call Center use cases in the Telecom domain.
What do you dislike about the product?
Network issues cause BOT failure sometimes as the control room is on the cloud. Being on the cloud is an advantage but also the reason for failure especially if there are network issues when connecting with third-party applications on-prem.
What problems is the product solving and how is that benefiting you?
So far we have automated several Back Office mundane processes such as allocation of tasks, resolving customer complaints and extracting data, creating reports, which are repetitive and rule-based. The overall manual effort saved is over 10k hours annually to the company.


    Computer Networking

Views of a RPA Developer

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
The recorder is an absolute masterpiece of the product, it works like a charm and gets things done with much ease
What do you dislike about the product?
The lack of support/consistency while working with Edge in IE mode can be improved by a lot
What problems is the product solving and how is that benefiting you?
We are solving various daily activities in oracle. So far through RPA we have omitted the manual validation tasks which makes the process more accurate.
Recommendations to others considering the product:
NEed to prioritize IE compatibility mode support in EDGE


    Hospital & Health Care

Amazing Experience and Learning

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
AA's NLP feature via IQ Bot and discovery bots.
What do you dislike about the product?
There were concerns in V11 but in A360, no issues as such I found
What problems is the product solving and how is that benefiting you?
SAP based process mostly we have automated and it has reduced a large amount of manual task for us


    Balasabarish U.

AA Spotlights

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
* A360 is more user friendly to build bots and easy to train Citizen developers
* AARI is more helpful in performing Attended based automation more interactive
What do you dislike about the product?
* WLM management - Unable to use full-fledged
* Unavailability of Managing dependency feature for Checkin checkout gives a drawback as a developer
What problems is the product solving and how is that benefiting you?
* Finance
* Payroll
* Banking
* Insurance
* Enhancing Employee skills with citizen developer training
* PDF data extraction using IQ BOTs


    Prisca V.

Automation Anywhere the best way to automate processes using bots

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
I like this product because it provides good customer service and they are always online to solve any problem, I like it. I also liked the way it was implemented because it was very simple and it took us very little time. I liked being able to create robots that easily adapt to operating systems.
What do you dislike about the product?
I have nothing against this tool, I just found several features that are sometimes not as useful as others.
What problems is the product solving and how is that benefiting you?
Since it has been used we have seen a good speed in performance, it is a great technology that is being used to the maximum. Automate, extract data, avoid errors and save time for other things.
Recommendations to others considering the product:
It is a very easy software to implement, I recommend it.


    Avijit H.

It is easy to use need only anylaytical skill to use it.

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
The videos which contains full knowledge
What do you dislike about the product?
The customer support system i heard it's good,but in my case when I asked support ,i have not got proper support.
What problems is the product solving and how is that benefiting you?
Web related problem ,excel related tasks.
Recommendations to others considering the product:
It's very helpfull to automate process and easy to use.


    Banking

AA is what we are reselling in our companies, I have learned from it and know its beauties.

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Its AI function is advanced in the market
What do you dislike about the product?
its pricing is high relatively, sometimes hard to convince bosses to use
What problems is the product solving and how is that benefiting you?
utilities bills submission in system, saving staff resources, time saved
Recommendations to others considering the product:
- Advanced Technology in RPA
- AI driven RAP


    Jad M.

Feature Rich, Time Savior and Easy to Use RPA Tool

  • April 26, 2022
  • Review provided by G2

What do you like best about the product?
Our biggest value of using Automation Anywhere is its power of involving AI Technologies like Computer Vision, Fuzzy Logic, Natural Language Processing "NLP" and Machine Learning and their incredible ability to automatically classify, extract and validate the information from business documents and emails.
What do you dislike about the product?
They need to improve their REST API documentation for a clearer detailed information for beginners. They need to improve real-time data and analytics. There's less support for various data types.
What problems is the product solving and how is that benefiting you?
We saved a lot of time and money after using Automation Anywhere, We reduced and minimized the risk of human errors and got rid of all the manual repetitive tasks and we are getting more benefits from our time now since all of the supervisors and employees were in charge of these manual tasks are using their time now in more logical tasks.


    Daniel B.

Automation of repetitive processes to save more time on the job

  • April 26, 2022
  • Review provided by G2

What do you like best about the product?
I like this automation software for its easy-to-understand functions, it also has great documentation, I also liked getting rid of heavy tasks and thus reducing manual effort through the automation of tasks.
What do you dislike about the product?
There were some problems with the commands and it took a long time to solve them. It's the only disappointment.
What problems is the product solving and how is that benefiting you?
Automation of processes and resolution of problems in time and errors that were made before, I liked being able to see that the processes that consume time are processes in a short time.
Recommendations to others considering the product:
I gladly recommend it to anyone because it is worth using this platform to automate.