Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,698 reviews
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RPA to ensure our customers' success
What do you like best about the product?
The UI is much better thought out in terms of efficiency than another solution we've used. It can be a little scary at first, but the time saving you gain by having everything available on the screen, in addition to the hotkeys, makes everything much more agile when it is necessary to change something and there is no time to ask a collaborator to make this modification.
What do you dislike about the product?
Intelligent Document Processing does not perform as well as some other solutions available on the market, but it has evolved and is integrated with great services like the Google Vision API.
What problems is the product solving and how is that benefiting you?
Customer service is the main point of customer retention and the retention rate is crucial to the success of our business. With a high cost of customer acquisition and with profitability focused on long-term contracts, ensuring that customers have adequate support is critical. Automation Anywhere allowed us to streamline the service process, with the help of AI, and ensured that a large part of our Tickets can be answered in an agile, accurate and, when it makes sense, padronizes way.
One of the best RPA tool
What do you like best about the product?
It has each and every integration from excel automation to SAP it includes almost everything that makes automation of the process easy and flexible and the the newer version using Cloud platform is awsome.
What do you dislike about the product?
AI sense Recorder is not resilient yet. It needs some improvement. The community version has an error loop which I had encountered, The support person from Automation Anywhere was too unable to fix it.
What problems is the product solving and how is that benefiting you?
Web Automation, Excel Automation, Email Automation, SAP processes are the some of the benefits I had realised using Automation Anywhere A360.
Recorder: Capture
What do you like best about the product?
The intuitive interaction of the tool, as it facilitates the developer's work.
What do you dislike about the product?
The web activities in Automation Anywhere 360, as there is still a web module missing without the need for them to be legacy automations.
What problems is the product solving and how is that benefiting you?
Web activities, since it does not have its own data extraction module, have to be performed by recording, and sometimes it does not find the HTML tag of the page where the extraction is performed.
Automation Anywhere - A Sophisticated RPA Tool for Automation Engineers
What do you like best about the product?
Automation Anywhere stands out as an RPA tool with high durability and flexibility for developers and automation engineers.
Performance with Automation Anywhere is quite impressive as compared to other RPA software.
Performance with Automation Anywhere is quite impressive as compared to other RPA software.
What do you dislike about the product?
Automation Anywhere has deep strength in automating the complex UI based automations however it should improve performance with image based and PDF automations.
Also the breadth of services and capability to create a HyperAutomation platform for an organization is not up to the mark.
Also the breadth of services and capability to create a HyperAutomation platform for an organization is not up to the mark.
What problems is the product solving and how is that benefiting you?
Automation Anywhere, with great accuracy and performance, has helped to automate tasks related to excel, email handling, desktop, and web-based applications.
The automation developed in Automation Anywhere is robust and highly scalable.
The automation developed in Automation Anywhere is robust and highly scalable.
The developer can deal with it comfortably, as it has many useful uses.
What do you like best about the product?
1- Automation anywhere Control Room
2- Automation anywhere bot store
3- Automation anywhere bot insight
4- Automation anywhere IQ bot
5- Automation anywhere AARI
2- Automation anywhere bot store
3- Automation anywhere bot insight
4- Automation anywhere IQ bot
5- Automation anywhere AARI
What do you dislike about the product?
1 - Some dealing with SAP programs are ineffective when captured.
2 - We can't use the query in a variable and execute it.
3 - When the task is cloning, we need to copy it and modify its name again.
4- We can't handle the text in Arabic
2 - We can't use the query in a variable and execute it.
3 - When the task is cloning, we need to copy it and modify its name again.
4- We can't handle the text in Arabic
What problems is the product solving and how is that benefiting you?
All customer requirements are solved using automation anywhere while saving him time and reducing manual work.
We were also able, through the IQ bot, to extract data from the documents.
We were also able, through the IQ bot, to extract data from the documents.
Recommendations to others considering the product:
Ease of handling and use of its components as it meets the customer's requirements to save time and reduce manual work.
It was good tool
What do you like best about the product?
Robotic procee in automation helps a lot for organization to make automates.
What do you dislike about the product?
Its little bit needs more user friendly and huge cases also good to make automation. Thaks for this technology.
What problems is the product solving and how is that benefiting you?
RPI robotics helps a lot for organizations on automation and systems
Recommendations to others considering the product:
It will recommend
Easier and faster than you would expect
What do you like best about the product?
I really love using RPA workspace sevice of Automation Anywhere. There are many things that suit my needs, first being completely browser based, so i can access it from any of my devices without installation etc. Also the maount of code you actually need to implement is far lesses than i thought for such complex case
What do you dislike about the product?
I found laying my first steps hard as i had to look for proper documentation, indepth video tutorials will be much appreciated.
Also, if there can be a free tier plan with unlimited validity, even if with less resources, it will really help with hobby projects and prototyping.
Also, if there can be a free tier plan with unlimited validity, even if with less resources, it will really help with hobby projects and prototyping.
What problems is the product solving and how is that benefiting you?
One recent use has been regarding devops on Google cloud platform, I am able to track all deployments and activities on GSheets and slack.
Once we are out of prototyping we plan to try out how AA-RPA could help with scaling and feature enhancements too.
Once we are out of prototyping we plan to try out how AA-RPA could help with scaling and feature enhancements too.
Automation Anywhere
What do you like best about the product?
It's so easy to use. And helps a lot in workplaces that are more human effort based
What do you dislike about the product?
Nothing! This software is perfect and has excellent features too. No complaints as of now.
What problems is the product solving and how is that benefiting you?
Processes that requires human time and effort now being done automatically saving cost, time and effort.
Automation Anywhere and it's helpfulness
What do you like best about the product?
Automation Anywhere is robust for complex processes. The latest packages in version A360 are more accurate and easier to use with higher efficiency. Also, there is an added advantage of additional commands that are now only available in AA, and it's the support of multiple languages like python, java, VBScript, c#.
What do you dislike about the product?
Capture command from recorder package is still not very smooth and run's into errors even after applying wildcards at many places. And since the latest version is entirely on the web, it always has to install dependencies before running, which is a bit slower than the previous version.
What problems is the product solving and how is that benefiting you?
We are solving numerous processes from automating excels with Advanced package, OCRs, PDF integrations, using recorder to mimic the various web portals as per process accurately, SAP, connection to databases, and many more. Using these, we solve several business use cases at times.
Best Automation Software ever
What do you like best about the product?
1. Unlike other RPA tools, it provides data capturing and screen capturing.
2. It gives the best analytics data and performs the tasks with high accuracy
3. It can be integrated with modern programming languages like Python, Node.
4. It is cost-effective and not too expensive.
5. It is better than its competition , example UIPath
6/ Multiple ways to clone
2. It gives the best analytics data and performs the tasks with high accuracy
3. It can be integrated with modern programming languages like Python, Node.
4. It is cost-effective and not too expensive.
5. It is better than its competition , example UIPath
6/ Multiple ways to clone
What do you dislike about the product?
1. Not too many features in the basic version
2. I do not trust the image recognition of this tool
3.Debugging in this tool is a headache , for this , I prefer UIPath
2. I do not trust the image recognition of this tool
3.Debugging in this tool is a headache , for this , I prefer UIPath
What problems is the product solving and how is that benefiting you?
1. Automating a desktop application .
2. Filling out the forms for 100+ people .
3. Perform patching on a monthly basis through automation .
4. Used it as part of a project
2. Filling out the forms for 100+ people .
3. Perform patching on a monthly basis through automation .
4. Used it as part of a project
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