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Reviews from AWS customer

36 AWS reviews

External reviews

5,721 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jaci K.

Improve workflow by automating all tasks with bots

  • September 08, 2021
  • Review provided by G2

What do you like best about the product?
I like its functions and that it has no limits in automation; it has many different scenarios where I can easily customize them. Its interface is very attractive, and the user learning path is easy to use. Its features are amazing, and the implementation is nothing special.
What do you dislike about the product?
So far, I have not seen any serious issues or glitches affecting the use of bots for automation. The only thing is that some functions are confusing and do not show deep details to improve the learning of these functions. Also, constant updates bring failures.
What problems is the product solving and how is that benefiting you?
It was easy to integrate with other systems, and the learning is amazing to learn RPA development easily, and we have been able to automate processes and improve workflow and put an end to human errors.


    George B.

With basic coding skills you can begin to automate tasks

  • September 08, 2021
  • Review provided by G2

What do you like best about the product?
I like the drag and drop feature for coding that their platform is code-based, and the way the features are incorporated is very good. There are some commands to implement AA and not get complicated in the attempt. Its ease of use for creating bots is basic, and it provides some custom scripts that are not complex at all. Anyone can use AA and not die trying.
What do you dislike about the product?
It is an efficient tool, but it does not contain enough information in the help section, and some of its internal functions, such as OCR are compatible by default with the ABBY reader, but we have seen some unexpected errors.
What problems is the product solving and how is that benefiting you?
Automate internal applications, and I was able to solve many problems related to commands; I can automate most of the business processes. It is fantastic, and it is very stable, and my experience has been very rewarding.
Recommendations to others considering the product:
It is an easy to learn and use software that I highly recommend to any company that is interested.


    Sopan K.

No more boring and repetitive work with Automation Anywhere everything is easier.

  • September 08, 2021
  • Review provided by G2

What do you like best about the product?
For now, I can say some aspects that I liked.

Its interface which is very good and can be understood at a glance from design to debugging stage.

I liked the forum, but more communication and user support are needed, specially in discussions.

I also liked the way to create bots and that it is so easy.

It's a tool with cool features that make it unique in a million.
What do you dislike about the product?
It tends to be slow at times and has a few bugs when working on large projects.
What problems is the product solving and how is that benefiting you?
Previously we were working with very heavy and repetitive projects, and we were already handling another automation tool; however we had many errors and problems, and we decided to opt for Automation Anywhere because we realized its potential. And so far it has helped us a lot in our daily work.


    Araujo B.

AA is the best tool available to create bots that will do the job automatically

  • September 08, 2021
  • Review provided by G2

What do you like best about the product?
The best part about AA is that it provides a free trial and editions to create bots at the same time. There are even portals dedicated to integrating this tool with good documentation and tutorials available for free. What I like the most is that it is easy to use and does not require a lot of coding, and its training can help anyone develop anything. AA has become our favorite tool in the organization.
What do you dislike about the product?
I guess each tool has its strengths and weaknesses in this case. I have to see AA work great, but sometimes I hate its constant updates because they add features that are not that useful. I have witnessed some bugs in bot creation, but they are usually fixed instantly.
What problems is the product solving and how is that benefiting you?
We are more content and relieved that the processes that were manual are now automatic thanks to Automation Anywhere
Recommendations to others considering the product:
I recommend it because it requires little coding, and you don't even have to have experience. It is an easy and understandable software.


    Computer Software

Very good tool to learn RPA. Well designed an explained with examples.

  • September 06, 2021
  • Review provided by G2

What do you like best about the product?
Course Design and content was well explained. Steps are easy to understand by any individual.
What do you dislike about the product?
Course planning should be better or can be assigned in sequence wise to get expertise.
What problems is the product solving and how is that benefiting you?
Daily email read and response .


    Information Technology and Services

Best Automation tool for continuous Deployment

  • September 02, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about Automation Anywhere is hiding in its name itself that is we can implement automation anywhere in the system
What do you dislike about the product?
The disliked feature of Automation Anywhere is that it is somehow expensive so that new start-ups or individual person can't effort this and take its advantages
What problems is the product solving and how is that benefiting you?
The problem of having automation with best user-friendly UI can be experienced with the help of Automation Anywhere Tool
Recommendations to others considering the product:
I Highly recommend others to use Automation Anywhere for generating automation in pipelines easily with efforable and worthy price


    Information Technology and Services

User friendly software with some limitations

  • August 31, 2021
  • Review provided by G2

What do you like best about the product?
Very user friendly, lots of connections to a variety of tools
What do you dislike about the product?
Troubleshooting can be difficult, some simple actions seem to be missing (ex: there is no ' move file action' so need to use copy file and delete file)
What problems is the product solving and how is that benefiting you?
Business process automation


    Rahul B.

Best RPA software

  • August 31, 2021
  • Review provided by G2

What do you like best about the product?
Automating mundane tasks, ability to work with cloud, web interface.
What do you dislike about the product?
costly, can be difficult for first-time users, need training /expertise to work
What problems is the product solving and how is that benefiting you?
Automation, saving human resources energy and time, easy interface for creating new RPA.


    Building Materials

Automation 360 - A perfect Scalable RPA cloud platform

  • August 28, 2021
  • Review provided by G2

What do you like best about the product?
The Custom Package Integration is the best part about Automation Anywhere.
Additionally, AARI has proved to be a useful feature.
What do you dislike about the product?
The cloud session gets disconnected after inactivity for some time which leads to loss of unsaved work. An automated saving feature should be enabled during session timeout.
What problems is the product solving and how is that benefiting you?
Automation of business processes was a key thing that I had been achieving.
But after introduction of AARI, we are working towards end to end product development.
Recommendations to others considering the product:
Automation Anywhere is a great platform for non or less technical people as well with ease of use it has.


    Ahmed A.

Yes, the bots will take over our jobs... In a good way!

  • August 28, 2021
  • Review provided by G2

What do you like best about the product?
I like the rich feature set of the platform. You can create bots that interact with your apps just like humans would and perform repetitive tasks that would otherwise be very boring and require lots of human effort.
What do you dislike about the product?
It wasn't easy to develop the first bot, and it took some learning to get it done.
What problems is the product solving and how is that benefiting you?
We reduced the human workforce for customer support and therefore cut costs and improve the work environment since people did less tedious/repetitive tasks.