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5,477 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Leandro García C.

Transformando el futuro de los recursos humanos con innovación y compromiso.

  • November 08, 2023
  • Review verified by G2

What do you like best about the product?
la automatización robótica de procesos, puedo proporcionarte información al respecto. La automatización robótica de procesos (RPA) es una tecnología que utiliza robots de software o "bots" para automatizar tareas repetitivas en procesos de negocios, lo que puede mejorar la eficiencia y reducir errores. Puedes preguntar más específicamente sobre Automation Anywhere o RPA si deseas obtener detalles adicionales.
What do you dislike about the product?
Implementación inicial: Configurar la automatización puede ser un proceso complejo y costoso, que requiere tiempo y recursos.
Adaptación a cambios: Los procesos empresariales cambian con el tiempo, y ajustar los bots de RPA para que sigan siendo efectivos puede ser un desafío.
Seguridad y cumplimiento: Asegurarse de que los bots de RPA cumplan con los requisitos de seguridad y cumplimiento puede ser un desafío.
What problems is the product solving and how is that benefiting you?
Eficiencia operativa: La automatización de tareas repetitivas ahorra tiempo y recursos, lo que lleva a una mayor eficiencia en las operaciones comerciales.
Reducción de errores: RPA realiza tareas con alta precisión, lo que reduce la probabilidad de errores humanos y garantiza la calidad de los resultados.
Ahorro de costos: Automatizar tareas puede llevar a una reducción significativa de costos laborales y una mayor productividad.
Escalabilidad: Los bots de RPA se pueden escalar fácilmente para manejar volúmenes crecientes de trabajo sin la necesidad de contratar empleados adicionales.


    Shahan S.

RPA Developer

  • November 08, 2023
  • Review verified by G2

What do you like best about the product?
Its versatility, user-friendliness, scalability, extensive library of automation components, cognitive automation capabilities, security and compliance focus, analytics, and strong support and community. These features make it a robust and comprehensive solution for businesses looking to harness the power of automation to optimize their processes and drive efficiency.
What do you dislike about the product?
The dislikes associated with Automation Anywhere - RPA | Robotic Process Automation often revolve around its cost, learning curve, resource requirements, scripting knowledge, stability dependencies, limitations in unattended automation, integration challenges, and the ongoing maintenance effort. While it is a powerful automation platform, users should consider these potential challenges when implementing it in their organization.
What problems is the product solving and how is that benefiting you?
It solves a range of problems by automating tasks, saving time and resources, enhancing accuracy and efficiency, improving integration, reducing costs, ensuring compliance and security, and offering advanced capabilities. These advantages lead to increased productivity, better decision-making, and cost-effectiveness, making it a valuable asset for organizations seeking to streamline and optimize their processes.


    Information Technology and Services

RPA & AA Ups & Downs

  • November 04, 2023
  • Review verified by G2

What do you like best about the product?
I like that AA keeps everything in a central location with the A360 version in the cloud. I like that we can access our control room from any internet connected device.
What do you dislike about the product?
I dislike their support model and updates they push to the software. Updates to packages often break existing bots that then requires rework to various steps in the bots.
What problems is the product solving and how is that benefiting you?
AA helps us by processing many repetitive tasks and thus saving money for our organization. The bots can perform tasks at a much quicker and more accurate rate thus priovding us with better efficiencies for our members.


    Padarthi Prudhvi p.

Fully Cloud Centric best RPA Tool in the Market

  • September 07, 2023
  • Review verified by G2

What do you like best about the product?
I have been using this RPA tool for the last 5+ years. This is the best tool in the market with which we can able to automate every part of our day-to-day activities. We in our company we automated max all types of applications both on desktop and web.
What do you dislike about the product?
Sudden changes from v11 to A2019 are the of the disliked things that happened. Actually, before this version we are habituated to the tool UI and everything. IQ bot enhancements and sudden patches might cause the rework of training the same old Instances.
What problems is the product solving and how is that benefiting you?
we used work fusion before started working on AA. The development time taken to complete the bot building was less. Even the testing team can able to understand the build logic and all.
Modularization is very easy in AA.


    Aditya M.

Great tool for data Analysis

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
Very user-friendly interface. It supports various applications. Customer support is quick to respond. Without any technical knowledge, I would be able to work it very well.
What do you dislike about the product?
Beginners maybe find it complex to use but after some learning, you can work well. Sometimes application works very slowly. It affects productivity. Initial setup is bit complex to understand
What problems is the product solving and how is that benefiting you?
We have integrated the Automation Anywhere - RPA with Oracle JD Edwards. It improved our accuracy of the work, also the productivity.
Bots in automation anywhere- RPA are helping us to perform tasks, just like humans but without errors and around the clock.
Integration is working amazing for us.


    Gowtham Raj B.

Simple, Intuitive and Powerful!

  • August 12, 2023
  • Review provided by G2

What do you like best about the product?
Thw UI is simple and provides powerful connectivity to almost all basic systems. It is quick to learn, develop and deploy the automation. The pricing is relatively cheaper and flexible compared to other platforms. Provides scripting support to simple and popular languages(VBScript, Python and JS) out of the box, that supplements its capability and makes it much powerful to use. The task based bots are flexible to build, share and reuse with great modularity.
What do you dislike about the product?
It lacks advanced AI models for entity extraction from documents. It also has minimal connectivity to native Microsoft suit of applications where many organisations host enterprise data and collaboration tools. The error handling is a bit vague and feels difficult while debugging the error.
What problems is the product solving and how is that benefiting you?
It helps in automating repeated manual processes that consumes time and FTE effort. It also helps in reducing the SLA for some of the business processes thus improving the customer experience and increasing the team's throughput. We personally improved the processes in Tax and Procurement functions in our organisation that improved the risk management and compliance.


    Tanuj N.

Best Automation Platform

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
We can able to integrate Automation Anywhere with various data sources and systems, such as databases, spreadsheets, APIs, and web services, to retrieve and update information as needed especially in ERP systems.
What do you dislike about the product?
Automation Anywhere can be costly to implement and maintain. Which having licensing fees, training costs, infrastructure expenses, and ongoing support can add up, especially for large-scale deployments.
What problems is the product solving and how is that benefiting you?
In our current ERP system by using Automation Anywhere software we are able to automate manual processes which are time-consuming mainly Finance balance matching processes.


    Prudhvi k.

RPA tool which made DBA to Developer

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
In total, I am having 5+ years of experience in Automation Anywhere. Started my journey from version 8 to A360. AA is a Super Flexible tool, even a non-technical person can able to work on it. with this RPA tool, I worked in all types of environments like Banking, Insurance, Telecom, FMCG, and Service based Companies. With this tool, I automated citrix,web-based, Desktop based applications. The best part of this tool is Document Data Extraction, Bot insights, and AARI(Co-Pilot).
What do you dislike about the product?
There are several advantages to this tool where the dislikes are minimal,
Costing of the tool licenses, Sudden drastic change from v11 to A2019.
Maintenance of the bots, Infrastructure for setting up.
What problems is the product solving and how is that benefiting you?
Every mundane task was automated, and Error-prone was reduced by 80%. Knowledge about several operation procedures.


    Farid E.

Automation Anywhere product great for setting up workflow with bots that automate tasks

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
This RPA is essential to strengthen processes with automation using bot I liked that it allows me to automate PDF and integrate with Excel and Word formats, you cna also transfer product and analyze different types of data and without knowledge it is possible to automate processes because the creation of bots is simple and nothing special.
What do you dislike about the product?
It needs to improve the user interface and it would be great if the implementation was simplified.
What problems is the product solving and how is that benefiting you?
It is an automation platform that is being used to reduce processes and help solve problems with complex processes within our daily activities and has become a necessary, affordable and easy-to-use tool, transformaing all repetitive tasks into success.


    Ludovic L.

Automation Anywhere is the ideal tool for process automation and information extraction

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
Grea tool with very good functions I like the data extraction and that it handles all kinds of data and solves many business problems and I like that it is robust and offers data backup and very efficient because it is a cloud based solution to speed up all kinds of processing without any inconvenience.
What do you dislike about the product?
Automation has been great because it doesnt leave any trace of errors, however I would like it to be more tidy and features almost at hand.
What problems is the product solving and how is that benefiting you?
This product is being used for the automation of back-end helpdesk and all cross-functional departments, speeding up the work process management and also solving major challenges in complex and repetitive tasks.