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Reviews from AWS customer

3 AWS reviews

External reviews

873 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Herry D.

All in one platform for code and project management.

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
GitLab brings everything into one platform. I can manage code, track issues, create pipelines, and review merge requests without switching tools. The built-in CI-CD is a big advantage as it saves time and makes the whole process smoother.
What do you dislike about the product?
I believe it has a bit of a learning curve. The interface has a lot of features, so it takes time to get used to where everything is.
What problems is the product solving and how is that benefiting you?
Helps me keep code, issues, and pipelines all in one place. It makes it easier to review code with teammates, track bugs, and move features from start to finish without losing context. This saves time and makes teamwork more organized.


    Sudhanshu M.

GitLab: A Complete DevOps Platform

  • August 31, 2025
  • Review provided by G2

What do you like best about the product?
I like that GitLab brings everything into one platform—version control, CI/CD pipelines, issue tracking, and code review. It makes collaboration between developers, QA, and project managers very smooth.
What do you dislike about the product?
Some of the advanced features can feel overwhelming at first, and the learning curve is a bit steep for new users.
What problems is the product solving and how is that benefiting you?
managing the entire software development lifecycle in one platform, repository hosting and code reviews to automated testing, deployment, and project management.


    AvdheshSharma

Basic features work well but improvements in efficiency and security are needed

  • August 29, 2025
  • Review from a verified AWS customer

What is our primary use case?

To store the data.

What is most valuable?

Git merging allows us to track the details of how and who has done what. This is the best feature which is useful for all companies.

As we are using it in Kubernetes clusters, we don't have any issues.

What needs improvement?

GitLab needs to improve the CI/CD functionality because it is not compatible with Jenkins and other tools, as it is not that efficient. Security-wise, we have security features enabled in GitLab for code vulnerability and other aspects, but it is not up to market standards.

For how long have I used the solution?

Approximately four to five years.

What do I think about the stability of the solution?

Recently we had an issue where an employee left the company and their commits were erased. We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong. We restored the data from previous backups.

What do I think about the scalability of the solution?

GitLab is suitable for small and mid-size organizations, but not for enterprise use.

How are customer service and support?

We raised a request with GitLab support when an employee's commits were erased, but they were unable to help because they could not find the root cause of what went wrong.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked with GitLab Enterprise at a previous company. GitLab Enterprise is far better than the free version. For enterprise-level customers, we can recommend GitLab Enterprise. Regarding competitors, we have explored GitHub, Bitbucket, and CircleCI. However, GitLab Enterprise has more features than any of these tools.

What about the implementation team?

I am working with Kyndryl, which is part of IBM. They have their own decision-making team who manages these aspects.

What's my experience with pricing, setup cost, and licensing?

We are currently using general GitLab, not GitLab Premium.

Which other solutions did I evaluate?

We are using Jira and Confluence, but not Bitbucket.

What other advice do I have?

We are currently using GitLab integrated with Sonar for code vulnerability checks, Jenkins, Camunda, and XL Deploy. We use Camunda to deploy folders and XL Deploy for server deployment.

We are not using the security features on the GitLab side, as we use different tools for that purpose. My team is not using the GitLab merge request process, but we work on providing GitLab access for admin activities, as developers are in different teams handling development and merge requests.

We are using basic features currently, so I cannot comment on detailed functionality comparisons. Every versioning control tool provides similar basic features, and we are not utilizing the full functionality of GitLab.

The system is easy to use.

On a scale of 1-10, this solution rates a 7.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google


    CHIRAG P.

Efficient Code Version and DevOps platform with powerful CI/CD

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
The seamless integration of version controll, CI/CD pipilines and project management in a single platform.
What do you dislike about the product?
Some features feel heavy on resources and the UI can be slow at times.
What problems is the product solving and how is that benefiting you?
it streamlines code collaboratino, automates deployments, and improves team productivity by keeping everything in one place.


    Information Technology and Services

Complete DevOps Platform with Powerful CI/CD

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Built-in container registry stores our test Docker images versioned alongside code.
Code review tools with inline test coverage indicators show exactly which paths lack testing.
The GitLab Runner autoscaling on Kubernetes spins up hundreds of test executors during regression runs, then scales down to save costs.
The unified DevOps platform eliminates tool sprawl such as version control, CI/CD, test reporting, and deployment all in one interface.
What do you dislike about the product?
The pipeline YAML syntax is unnecessarily complex; simple parallel test configurations require nested includes and anchors that break mysteriously.
What problems is the product solving and how is that benefiting you?
GitLab unified our fragmented toolchain - replacing Jenkins, GitHub, Docker Hub, and Artifactory with one platform reduced context switching and eliminated integration maintenance. Built-in security scanning in CI/CD identified critical vulnerabilities our separate tools missed. Auto DevOps provisions ephemeral test environments per branch, enabling true parallel testing without environment conflicts.


    Leisure, Travel & Tourism

Freedom and collaboration without the mess

  • August 15, 2025
  • Review provided by G2

What do you like best about the product?
Gitlab starts of as feeling like a clone of github. But that misses the point. Gitlab gives you way more freedom to work as you please, to install and run on-premise or work with SaaS in the hosted gitlab.

I'm a bit OCD maybe but "merge request" is more accurate than "pull request" as github calls it. So it feels more 'technically correct'. All the usual integrations exists, very easily links to IntelliJ products, as command line of course still remains there for the die hards. I use gitlab every day, multiple times a day. It's part of my software engineering workflow.

To get started, there's some clicking around to find your way, but it becomes natural to understand when youknow the basics. Especially good are the features to resolve merge conflicts by editing online and running interactive merge tools online, as well as the interactive CI configuration editor.
What do you dislike about the product?
Gitlab is not a slick and "fun" as Github. But it's way better to use than running a "pure git" repository over ssh connection or shared filesystem with your colleagues.

Self-hosted, while that brings it's benefits, can be slow, and combined with the clicking around to figure stuff out, makes it feel a bit clunky. SaaS cloud hosted is much better and faster, but of course you pay for that.

As an "end user" it's easy to get going with gitlab, and there's endless community support as well as customer support. Though you can see some feature requests do lag for a long time until getting resolved.

As an admin, integrating Gitlab could be worse than it is, but it's way better to maintain and operate than doing without it.
What problems is the product solving and how is that benefiting you?
Gitlab ticks many boxes. Managed software development and version control of course. QA and test automation incuding peer review. This is a really strong point including inline code suggestions to reduce the burden of change and re-review. The CI and CD elements of Gitlab are newer to me, but are super powerful, and once I established a pattern that worked in my company, re-implementing it over multiple projects was then a very quick job.

I am now very happy that my pipeline, after merging can build, release and the deploy new services in one click - fire and forget. And as a bonus optional one-click to deploy a merge request into a dev environment for testing. Really sweet.


    Information Technology and Services

Excellent all-in-one solution for code hosting, CI/CD, and team collaboration

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that GitLab provides an all-in-one solution for version control, continuous integration, and project management. The built-in CI/CD features are powerful and easy to set up, and I love being able to track issues, merge requests, and deployments without switching tools. The documentation and community support are also excellent.
What do you dislike about the product?
GitLab is very powerful, but the learning curve can be steep, especially for teams that are new to DevOps tools. Some integrations or third-party apps don’t always work as smoothly as expected, and occasionally there are minor bugs or delays when running pipelines.
What problems is the product solving and how is that benefiting you?
GitLab solves the problem of managing the entire software development lifecycle by bringing everything—code hosting, issue tracking, CI/CD, and code review—into a single platform. This integration has made it much easier for our team to collaborate, automate builds and deployments, and track progress on projects. As a result, we spend less time switching between tools and more time focusing on development.


    Computer Software

Powerful but complex

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Rich feature set very powerful for managing code realse and issue management related to code release.
What do you dislike about the product?
Complex significant effort to understand intermediat funtionality. Not always intuitive.
What problems is the product solving and how is that benefiting you?
Helping us manage code revisions.


    Telecommunications

Comprehensive devops platform

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
It is all in one devops platform for scm, cicd issue tracking, security scans and deployment
What do you dislike about the product?
Learning for newbies, and pricing for premium
What problems is the product solving and how is that benefiting you?
Devops automation


    Computer Software

All-in-One DevOps Platform That Simplifies CI/CD and Collaboration

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
GitLab combines source code management, CI/CD pipelines, issue tracking, and DevOps automation into a single, unified platform. I love how seamless the Merge Request workflow is, and the pipeline configuration using .gitlab-ci.yml gives us full control. Its self-hosting option is a big plus for privacy-focused teams.
What do you dislike about the product?
The UI can feel heavy at times, and pipeline debugging isn’t always straightforward for beginners. Also, compared to GitHub, the community plugins and marketplace are more limited. Occasionally, documentation for advanced features could be more detailed.
What problems is the product solving and how is that benefiting you?
GitLab helps us streamline our development process, manage code securely, run automated tests, and handle feature releases without needing multiple tools. It reduces our toolchain complexity significantly.