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Reviews from AWS customer

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    Andrea M.

Centralized Management Simplifies Sophos Firewall Administration and Monitoring

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
What we appreciate most is the centralized management through Sophos Central, which allows us to manage multiple firewalls across different locations from a single, unified portal. This dramatically simplifies administration, policy deployment, firmware updates, and monitoring, saving both time and resources.
Additionally, the real-time visibility into network activity—through detailed dashboards, live logs, and automated alerts—gives us full awareness of what's happening on our perimeter at any moment.
Finally, the seamless integration with Sophos MDR (Managed Detection and Response) adds an extra layer of protection, allowing us to respond to threats quickly with expert support when needed.
What do you dislike about the product?
It's hard to find downsides: we've encountered that occasionally a firewall becomes unreachable from the central console, requiring direct access to the device for management. While rare, it impacts remote administration.
Another area for improvement is the initial learning curve—some of the more advanced features and policies take time to fully understand, especially for teams new to Sophos.
Finally, log retention and export options could be more flexible; longer retention without external syslog setup and more granular export formats would make reporting easier.
What problems is the product solving and how is that benefiting you?
Sophos Firewall has helped us streamline VLAN management directly at the firewall level, reducing the complexity and effort needed to segment and secure different parts of the network.
It also allows for granular control over user web activity, letting us apply differentiated browsing policies based on roles, departments, or even specific users—improving both security and productivity.
A major benefit is the ability to centrally manage all our firewalls through Sophos Central, so we no longer need to manually replicate rules or configuration changes device by device. This has significantly cut down on configuration time and reduced the risk of errors.


    Mohammad B.

Sophos Firewall Tested: Security, Features, and Real-World Performanc

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
What stands out most about Sophos Firewall is its integrated security approach and ease of centralized management.
What do you dislike about the product?
Licensing and subscription models (especially for advanced features like Sandstorm or Synchronized Security) can get expensive, particularly for small businesses.
What problems is the product solving and how is that benefiting you?
Sophos Firewall is designed to solve several key network security and management challenges, and it does so in a way that benefits both technical teams and business operations.


    Medical Practice

It is a very good Firewall.

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
User-Friendly Interface — Sophos Firewall has a clean, intuitive dashboard that makes managing network security easier, even for less experienced admins.

Synchronized Security — Its integration with Sophos Endpoint Protection allows for real-time communication between devices and the firewall, enabling automatic threat response and deeper visibility.

Advanced Threat Protection — It offers strong, layered protection including IPS, web filtering, sandboxing, and deep packet inspection to catch threats before they reach your network.

Flexible Deployment — Whether on-premises, virtual, or cloud-based, Sophos Firewall adapts well to different environments.
What do you dislike about the product?
Support Response Variability
Firmware Updates Timing
Limited Customization in Some Areas
What problems is the product solving and how is that benefiting you?
Simplifying Security Management — The unified, user-friendly interface and synchronized security with Sophos endpoints streamline management, saving time and reducing the chance of misconfigurations.

Enabling Secure Remote Access — Robust VPN support allows employees to safely connect from anywhere, which is vital for today’s hybrid and remote work models.

Ensuring Compliance and Visibility — Comprehensive logging, reporting, and web filtering help organizations meet regulatory requirements and gain clear insight into network activity.

Reducing Operational Costs — By integrating multiple security functions into a single platform, it lowers the need for multiple standalone appliances or software.


    Primary/Secondary Education

good experience

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Strong solution. Management interface easy to use. Low cost, ease of implementation
What do you dislike about the product?
The Level one support is slow to respond and sometimes you need to go to level 2 to get real technical help
What problems is the product solving and how is that benefiting you?
Network protection, intrusion detection, content filtering, app control...


    Construction

Excellent Security product

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use as well as comprehensive security.
What do you dislike about the product?
The Gui can be slow even when logged on locally.
What problems is the product solving and how is that benefiting you?
Protects our locations as well as interconnecting via SDWand and SSL VPN.


    Government Relations

Sophos Firewall Protection

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Sophos firewall user interface is clean and intuitive. Its web filtering and application control work seamlessly and provide peace of mind.
What do you dislike about the product?
The authentication speed to accessing internet through wireless is about one minute waiting which is very slow. Auto loading of network shares on VPN connection is very complex, Internet bandwidth usage monitoring on different VLAN interfaces is not possible and the licensing prices are high (not affordable)
What problems is the product solving and how is that benefiting you?
I am being protected against cyber threats. Sophos firewall is benefiting me through unified security management via Sophos Central and simplifying the overall network security


    Retail

Advanced Security and Central Management

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Web protection , ATP, sync security with sophos central
What do you dislike about the product?
Complex Licensing Model, firmware degradation
What problems is the product solving and how is that benefiting you?
Managing Remote Users Securely -sophos supports SSL/IPSec VPN, ZTNA (Zero Trust Network Access), and secure web gateways.
Compliance and Data Loss Risks


    Stefano D.

Transiction from UTM Firewall to XGS

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Gui interface and security features - ease of use
What do you dislike about the product?
No migrate tool from UTM Firewall, no access from remote to secondary firewall
What problems is the product solving and how is that benefiting you?
cybersecurity


    Manish S.

A Network beast. Perfect set-up for our IT Infrastructure.

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Best NGFW amongst peers, as i have used others as well.
Great unified management console. Ease of use is unmatched. Easily Implemented.
What do you dislike about the product?
Best in class unified console. Great performance.
What problems is the product solving and how is that benefiting you?
IT team is relieved that one of the best product is implemented. Team can focus on their KPI's with relaxed mind.
Easy to use and learn from unified console.


    Telecommunications

Runs without problems and is reliable

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
It runs smoothly and is reliable, the user interface is simple, and the support is great.
What do you dislike about the product?
The setup was somewhat lengthy and could be simpler.
What problems is the product solving and how is that benefiting you?
So far, everything is running smoothly.