We don't have remote workers, so Sophos XG is only used for our in-house applications and users within the same building. For remote access, we use the Sophos free firewall home edition to connect to the Sophos XG 450, so there was no problem when the license was still activated. We experienced problems currently since the license is no longer activated.
Sophos Cloud Firewall (PAYG)
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Offers intuitive interface but needs licensing improvement
What is our primary use case?
What is most valuable?
The user interface of Sophos XG enhances our administrative tasks because it is intuitive and easy to navigate.
We find the network security, protection, and web features most effective for threat prevention.
Sophos XG has facilitated better traffic management because the model we purchased is only utilizing resources at 40%. We have no bottlenecks, unlike the previous Cyber Room model that we purchased, which was at 85% resource utilization, causing traffic problems. With 40% resource utilization, we don't experience problems with all the features of the base firewall, such as IPS.
What needs improvement?
They could change their licensing model, simplify it, and make it more available to upgrade. We are looking into upgrading or refreshing these firewalls since they will be end of life. We are looking to replace it with another firewall with a five-year license, at least, so that we can survive.
For how long have I used the solution?
I have been working with Sophos XG since 2020.
What do I think about the scalability of the solution?
I am struggling with the licensing model of Sophos XG because we don't have a license. Our licenses expired and we're not supposed to renew the licenses at this time.
Which solution did I use previously and why did I switch?
We are looking into other brands, including FortiGate because it's closer to Sophos XG. I'm also looking at Sangfor because they say it has better web and network protection. Our objective is to find a solution that is price-wise and affordable for us, with longer coverage and good web application firewall features and network protection for five years license.
I haven't concluded my research on the advantages Sangfor has over Sophos XG yet, but Sangfor has better pricing and states that if the license expires, all the features until the day subscribed prior to termination of the license remain active. This is appealing for us to explore, and we will be asking for a model or POC for that product in the next few weeks. FortiGate comes with an appliance and is somewhat expensive. We're considering Sangfor, Sophos XG, and FortiGate because these are the appliances that we think are affordable for us.
What other advice do I have?
Sophos XG Firewall has improved our network security posture only partially because we don't have the license, so it's just the base license that we are using currently. When we had the license activated, there was no problem, but now that we don't have a license, it reverts back to the base license features only.
We are not so much concerned about the reporting and analytics tools in Sophos XG. I have seen that of Sophos XG 450; it's not comprehensive. I hope Sophos XG 4300 will be better with updated features for reporting because we had problems with minimal reports for the Sophos XG 450. I haven't seen the material white paper on Sophos XG 4300 on the reporting feature yet, but from what I've read, it's still not on par with FortiGate. I don't know about Sangfor yet, so we still have to check on that.
I would still recommend the Sophos XG firewall to others, particularly the Sophos XG 4300, depending on the price. I would also recommend some other vendors when it comes to firewall.
On a scale of 1-10, I rate Sophos XG an 8 out of 10.
Strong, reliable and powerful devices.
What do you like best about the product?
Easy to setup, not as complex as equivelants. Can work integrated with end-point software. Zero day protection is great. Networking capabilities are great.
What do you dislike about the product?
The disk space for reporting can be upgraded.
What problems is the product solving and how is that benefiting you?
I use it as e-mail gateway, site-to-site vpn connection, client SSL vpn etc. I can do all these with a single device.
Sophos Security Overall Experience
What do you like best about the product?
It provides strong protection for our devices and network with a dashboard that is easy to use. Managing security policy is straightforward.
What do you dislike about the product?
None. Sophos Security Products help us prevent risk more effectively and save time and resources in the long run.
What problems is the product solving and how is that benefiting you?
From unmanage Infrastructure and Security to Manageable and secured environment with dashboard that is easy to use.
Price, performance, and service - Unbeatable
What do you like best about the product?
At SOPHOS, you get an extremely good complete package consisting of top hardware, excellent user-friendliness, and, for me so far, unmatched service.
What do you dislike about the product?
It would have been good if we could have migrated our existing Access Points into the new firewall. Unfortunately, the new XGS did not offer support for our existing SOPHOS Access Points. Consequently, all of these had to be renewed.
What problems is the product solving and how is that benefiting you?
During a (firmware) update of the firewall, there is no live status of the current installation visible during the installation phase. It would be nice to see a progress of the process during the installation of the update.
Full satisfaction - Shipping could be optimized
What do you like best about the product?
You can certainly contact support at any time with questions. The inquiries are answered very quickly and competently. The user interface is clearly structured. Our firewalls are used daily with high load and there are no problems here. We were able to install and configure the firewalls independently. Additional useful features were booked by us and are actively used. We are completely satisfied!
What do you dislike about the product?
The shipment of the hardware unfortunately took longer than we had expected.
What problems is the product solving and how is that benefiting you?
With Sophos, it is possible for us to respond promptly to emerging issues. We can also scale accordingly with Sophos. The protection and support are very good and comprehensive.
Price-/performance ratio in the mid market business sector
What do you like best about the product?
The firewall products are eay to use, can easy implemented, can be central managed and have next generation features
What do you dislike about the product?
No feature for MDNS at this moment. For example there are problems in the windows printer search function (windows server 2022)
What problems is the product solving and how is that benefiting you?
We use Sophos Next-Gen Firewall in our head office and all of our branch offices to secure the networks. Additionally we sell Sophos firewalls to our BMS customers to secure their networks.
Ease of use and satisfaction
What do you like best about the product?
Interface, ease of use and easy to make rules.
What do you dislike about the product?
In fact, there isn't much we don't like about it.
What problems is the product solving and how is that benefiting you?
Security, keeping logs, establishing inter-company network connections, isolating ourselves from the outside world, network management via DHCP module....
provides all the required feature capabilities which are required to secure my environment
What do you like best about the product?
I like the interface capabilities and the Report
What do you dislike about the product?
In my current usage, I have not seen any downside
What problems is the product solving and how is that benefiting you?
Securing the environment
Reliable connectivity and ease of use
What do you like best about the product?
The firewall's clear user interface makes it easy for us to adopt changes in our network and application infrastructure.
The firewall provides us with reliable connectivity to healthcare communication partners via VPN ans secure medical networks.
Customer support reacts to issues in a timely manner.
The firewall provides us with reliable connectivity to healthcare communication partners via VPN ans secure medical networks.
Customer support reacts to issues in a timely manner.
What do you dislike about the product?
Comparatively many spam messages get through the built-in mail gateway's spam filter.
What problems is the product solving and how is that benefiting you?
We have to separate medical infrastructure from the client and server infrastructure. Sophos Firewall lets us manage these requirements without much effort.
The experiences with Sophos Firewalls
What do you like best about the product?
The boot times and also the connection times for S2S VPN tunnels are significantly shorter than with the previous manufacturer.
What do you dislike about the product?
Config backups cannot be restored on a previous firmware version. Sometimes the icons in the menu for the rules are not displayed.
What problems is the product solving and how is that benefiting you?
The Sophos firewalls are very attractively priced compared to the competition.
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