Sophos Cloud Firewall (PAYG)
Sophos | 20.0 MR1Linux/Unix, Other 20.0 MR1 - 64-bit Amazon Machine Image (AMI)
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No issues - does the job we need!
What do you like best about the product?
Reliable performance and peace of mind that our network is secure.
What do you dislike about the product?
Taking back account access from our managed service provider was difficult, as the MSP had changed names and Sophos insisted on having documentation from the original company name that signed up on our behalf.
What problems is the product solving and how is that benefiting you?
Secure office network
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Great SMB NGFW at an affordable price.
What do you like best about the product?
The thing I like the best about the XG firewall is the integration with their endpoint. I have yet to see a vendor that has this capability yet. You get more insight into your network especially with application control. Knowing exactly what devices are talking to what is crucial in securing your business. Plus they don't sock you for VPN licenses.
What do you dislike about the product?
The only thing I dislike is the lack of 3rd party integration. I know Sophos is making their API more accessible to 3rd party (SOAR, SIEM, etc), but I'd really like to see integration into Aruba's Clear Pass.
What problems is the product solving and how is that benefiting you?
Being able to stop lateral movement with the integration from Sophos Security Heartbeat. This also includes Synchronized Application Control. Lastly, you g t advanced IPS capabilities at the perimeter level as well.
Todo es facil
What do you like best about the product?
La facilidad con que se realiza cualquier proceso
What do you dislike about the product?
A veces con cmabios de version, release, deaja de funcionar cosas que funcionaban bien.
What problems is the product solving and how is that benefiting you?
La seguridad nunca fue tan facil, unificar la seguridad en un solo dispositivo es lo mejor
With the Current Climate the Sophos XG Firewall is Great
What do you like best about the product?
With the current world turning virtual, we were no longer able to have our employees in the office. With Sophos XG Firewall, we have secure remote connectivity. This is very beneficial because our transition from in office to online went very smoothly. We had minimal pains when going through this transition.
What do you dislike about the product?
Cannot thing of any downsides towards the Sophos XG Firewall.
What problems is the product solving and how is that benefiting you?
With Sophos XG Firewall we are able to focus on what matters to us most. We do not need to worry about attacks and we know that the network that we are operating in is secure. We are able to focus more time on speaking with clients as opposed to worrying about cyber attacks.
SERVICE OR SUPPORT VERY POOR
What do you like best about the product?
I have been complaining to Sophos Customer Care from the online portal for the last one month but I have not received any call yet and their service is very bad. Don't buy any product from Sophos.
What do you dislike about the product?
PRODUCT IS GOOD BUT AFTER SALE SERVICE IS VERY BAD DONT PURCHES ANY SOPHOS PRODUCTS
What problems is the product solving and how is that benefiting you?
MY CYBEROM SOPHOS ACCES POINT NOT WORKING FROM 1 MONTH BUT CANT CONTACT ANY CUSTMERCARE PERSON NOT PHONE NOT CONNECT
Recommendations to others considering the product:
I have been complaining to Sophos Customer Care from the online portal for the last one month but I have not received any call yet and their service is very bad. Don't buy any product from Sophos.
A powerful firewall with advanced features
What do you like best about the product?
A powerful firewall
Synchronization with Sophos Endpoint solutions
Synchronization with Sophos Endpoint solutions
What do you dislike about the product?
Difficult to troubleshoot some scenarios as parameters are mostly invisible from the troubleshooting interfaces
What problems is the product solving and how is that benefiting you?
Protecting internal network, servers and endpoints
Never have any issues, works well.
What do you like best about the product?
Its simple to operate and understand. Have had to download on multiple new computers and its always very easy.
What do you dislike about the product?
Not a lot i can complain about. Reliable and consistent product and I get the help I need if I have any questions.
What problems is the product solving and how is that benefiting you?
Securing our network and customer information in a simple, easy to use system. Gives me peace of mind.
Superb Firewall and Top notch Protection
What do you like best about the product?
Sophos XG has a very organized dashboard. Easy to create rules and policies. Feel the great difference on the protection side compare to the old firewall in our organization.
What do you dislike about the product?
The only dislike is that once the firewall is delinked from Sophos central then there is no way to get that firewall back to central remotely. This is not good for an organization like us which has firewalls deployed in multiple locations.
What problems is the product solving and how is that benefiting you?
Sophos XG has played a huge role in integrating our POS throughout the company, as the rules and policies are very easy to set with great protection.
XG Firewall - Easy to use and a must have heartbeat bundle with Endpoint protection
What do you like best about the product?
Sophos XG Firewalls are easy to deploy and configure. When integrated with Sophos Central and Endpoint protection you are able to manage and monitor all your workstations and servers from one pane of glass. The dashboard is complete, easy to use, and easily becomes one of the most viewed resources in managing your IT infrastructure. The reporting function built in to the XG Firewalls is easy to look at and find the information you need when you need it. In conjunction with the Sophos End Points, we have averted two ransomware attacks whereas Sophos intervened as designed and shut down the ransomware before it could spread. I do want to stress that everyone should have Sophos support help them review their Sophos Central settings and make sure they have all the protection they want/need active and running.
What do you dislike about the product?
Sophos should up their game on support wait times, this has been a challenging year for everyone, so I am hopeful that we see far less hold times in the future.
What problems is the product solving and how is that benefiting you?
Central Administration along with central monitoring of all security threats, using XG firewalls and Sophos Central together. Ensuring all our branch offices are behind an Enterprise-level firewall, with cascading rules that keep all sites secure.
Awesome Firewall
What do you like best about the product?
The firewall was easy to set up and has great reporting. Having is next-gen firewall has been a great security measure for us. The SSL VPN set up has helped greatly with home users needing access to office printers. The support for the firewall is wonderful.
What do you dislike about the product?
GUI can be more user friendly. Free training for the firewall could be helpful.
What problems is the product solving and how is that benefiting you?
We needed home users to have secure VPN access and the firewall provided that for us. Ease of user setup on the firewall and blocking intrusion is nice. Having cloud access to the firewall has been great.
Recommendations to others considering the product:
Sophos has a great firewall and paired with their InterceptX is wonderful. I know my computers, servers, and devices are safe.
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