The product has improved our network security posture. We got some phishing and malware attacks. We found out that someone was attacking our network. Since we installed the solution, we are not facing any attacks.
Sophos Cloud Firewall (PAYG)
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Sophos XGS Comes with Xstream protection capabilities
What do you like best about the product?
1. Having user authentication capabilities, including LDAP connectivity and multi-factor authentication, without the requirement for additional licensing, is a plus.
2. The ZTNA feature that was just implemented is fantastic to have without the need to setup any more gateways.
3. SD-WAN routing capabilities allow us properly use the available gateways utilizing multiple Service Level Agreements.
2. The ZTNA feature that was just implemented is fantastic to have without the need to setup any more gateways.
3. SD-WAN routing capabilities allow us properly use the available gateways utilizing multiple Service Level Agreements.
What do you dislike about the product?
1.The firewall should have a third-party threat telemetry feature for ingesting threat data such as SHA values.
2.Reporting should be more granular and configurable.
3.The OEM should provide a specialized on-premise reporting device to meet the needs of air gap network reporting/logging for an extended length of time.
2.Reporting should be more granular and configurable.
3.The OEM should provide a specialized on-premise reporting device to meet the needs of air gap network reporting/logging for an extended length of time.
What problems is the product solving and how is that benefiting you?
We have had a positive experience with the product from the deployment phase to the point where we can now fully utilize it. The product's major strength is its ease of control and breadth of protection across many tiers, allow us to achieve robust protection at all times.
Truly Exceptional
What do you like best about the product?
The overall experience with sophos is magnificent as sophos firewalI gives us complet protection against ransomware. I like it's single console (Sophos central) from whre we can manage each & every single sophos product.
I like its Zero day protection technology which help to protect the network from ransomeware attack and unknown malware. It is user friendly.
I like its Zero day protection technology which help to protect the network from ransomeware attack and unknown malware. It is user friendly.
What do you dislike about the product?
Nothing to dislike about Sophos firewall. I like every thing about sophos firewall.
What problems is the product solving and how is that benefiting you?
Last year our organisation has been hit by ransomware attack. we were using diffrent firewall. We have decided to shift on sophos.
After shifting on sophos firewall we have not received any cyber threat.
After shifting on sophos firewall we have not received any cyber threat.
High performance on-premise solution and easy management over Sophos central
What do you like best about the product?
Easy to use and quick to deploy solution. Very stable with high performance in daily use. The range of functions is very large and customisable. We are very satisfied with the provided performance and features. Also the upgrade from a smaller XGS to bigger one is very intuitive.
What do you dislike about the product?
There is still no support of VRFs even if zones are supported.
No option to set specific Ipsec selectors in site-to-site configuration. The firewall accepts all selector combinations so the other endpint decides which selectors will be in use.
Limited options in routing protocols like BGP.
No option to set specific Ipsec selectors in site-to-site configuration. The firewall accepts all selector combinations so the other endpint decides which selectors will be in use.
Limited options in routing protocols like BGP.
What problems is the product solving and how is that benefiting you?
We work on innovative projects and use cases in our laboratories. A high data rate and flexible hardware and software features are therefore essential for us. This requires a fast, agile firewall solution, which we have found in the Sophos Firewall. Also IPsec is an important point especially when we are at trade fairs, the XGS firewalls are very stable in that case.
Sophos Firewall
What do you like best about the product?
during covid was able to continue working from home, has been a life saver
What do you dislike about the product?
the alerting and reporting is average and could be improved upon providing real time alerts for whatever chosen activity / user requires it.
What problems is the product solving and how is that benefiting you?
helping keeping pupils safe in education through web filtering application control
Sophos
What do you like best about the product?
can work from anywhere and have access to network
What do you dislike about the product?
the alerting could be made better for educational settings. Safegurading is a major risk now and having to bolt on 3rd party products to meet these needs
What problems is the product solving and how is that benefiting you?
solving keeping kids safe in education mandates and allowing administrative staff to work remotely
Improves the network security posture of organizations, but the support and web filtering capabilities must be improved
How has it helped my organization?
What is most valuable?
IPS works smoothly. The policies and rules work fine. The network performance and reporting tools of Sophos XG are good.
What needs improvement?
We are facing a little bit of an issue with the product's web filtering capabilities. It must be improved. SD-WAN can be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven or eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a seven or eight out of ten. Almost 5000 people are using the solution in our organization. We have installed the firewall. It is always running.
How are customer service and support?
The support takes a lot of time to resolve issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the ease of setup a seven out of ten. The deployment took a few weeks.
What about the implementation team?
The deployment was done in-house. We needed two to three people for the deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven or eight out of ten.
What other advice do I have?
I will recommend the product to others. The solution is not extremely good, but it is good. Overall, I rate the product a seven or eight out of ten.
Which deployment model are you using for this solution?
On-premises
Offers visibility into network information, sources, destinations, and threats
What is most valuable?
The tool's most valuable feature is threat protection and DLP features. So far, basic DLP features like content protection and blocking. Furthermore, for remote users, features such as back filtering and application control are available, allowing for command and control from our side. It is very easy to understand policy applications.
It has multi-console features, where you can designate administrators or super admins. There's also a read-only feature available. Visibility features are included in XDR. This provides information on user impact, potential threats on specific machines, source and destination IPs, setup firewall details, and unique identifiers for each machine. Another notable feature is network isolation, ensuring that data remains secure by isolating affected machines from others.
Sophos XG offers visibility into network information, sources, destinations, and threats. Depending on the policies applied, users may monitor specific issues without blocking them. However, policies that block threats should be applied.
What needs improvement?
One feature I would like to add is remote wipeout capability. This would be useful in cases where a user leaves the organization and fails to return their laptop. Remote wipeout would allow for the deletion of data from the device with a single command. Regarding technical support from Sophos XG, it's generally satisfactory. However, the response time could be improved. It takes around one hour to receive assistance, but reducing this to 30-45 minutes would benefit us.
The tool has only a base DLP feature. It needs to have a full DLP feature with additional licensing.
For how long have I used the solution?
I have been working with the product for ten years.
What do I think about the stability of the solution?
I rate the tool's stability an eight point five out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a seven point five out of ten.
How was the initial setup?
The tool's installment is easy.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is cheaper compared to other alternative products.
What other advice do I have?
Sophos XG has a lab center where they analyze signatures and automatically update them on the product. This eliminates the need for manual updates on individual machines or centers. Additionally, it has features like MDR and management response features. So, Sophos XG seems to have a roadmap in place.
I would recommend the product based on the situation. Cortex, a next-generation antivirus for larger enterprises, would likely provide sufficient coverage. It's also known for its scalability and visibility features, including root cause analysis and terminology features.
I rate the overall solution an eight out of ten.
Sophos Firewall, next-generation protection at a competitive price
What do you like best about the product?
It is a product in constant evolution to continue offering the best security features, always accompanied by good service.
What do you dislike about the product?
For the moment, we have all the company locations covered with Sophos, so for now we don't see any disadvantages. If in the future we see that the product falls behind technologically and in terms of features compared to another, I will comment on it.
What problems is the product solving and how is that benefiting you?
If we encounter any problem with the functioning of any Sophos product, they quickly assist us to resolve it.
Software is good, hardware is a problem
What do you like best about the product?
Central management, easy to use and great sales experience.
What do you dislike about the product?
Support has been poblematic, with long RMA lead times, lots of hardware failures. The devices are hard to scale.
What problems is the product solving and how is that benefiting you?
Provides compliance and baseline security protection.
Can be deployed easily and quickly, and the antivirus features are valuable
What is most valuable?
The antivirus features are valuable.
What needs improvement?
The price should be cheaper. Xstream must be included in future releases.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. Our clients are SMBs.
How was the initial setup?
I rate the ease of setup a ten out of ten. The solution is deployed both on-premise and on the cloud. The deployment takes half an hour.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a six out of ten.
What other advice do I have?
We are distributors. We sell the solution. We have many customers. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
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