We use Boomi for integration. I manage the Boomi team at my company.
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Reliable Platfrom
What do you like best about the product?
The simplicity in usage, straightforward implementation, and seamless integration capabilities are the standout features of Boomi.
What do you dislike about the product?
The licensing model of Boomi is a source of dissatisfaction for me
What problems is the product solving and how is that benefiting you?
Boomi addresses various challenges in data integration, workflow automation, and application connectivity. Its ability to streamline these processes results in enhanced operational efficiency reduced manual efforts, and improved data accuracy. The platform's versatility in connecting disparate systems facilitates a more cohesive and agile business environment. Overall, Boomi's solutions contribute to a more integrated and efficient workflow, providing tangible benefits in terms of time savings, resource optimization, and better data management.
Stable product, suitable for limited integrations and lacks flexibility
What is our primary use case?
What needs improvement?
Every product has its pros and cons. Boomi has some drawbacks, but it's generally okay. It could be better in terms of features, flexibility, and especially storage. We have issues there.
In day-to-day operations, tracking transactions is a major challenge. It takes hours to track a single transaction. It is not a straightforward process.
Other products like TIBCO or IBM have simpler transaction tracking by ID. In Boomi, it's much more time-consuming. We need to go through each and every timestamp and identify the transaction details. It is a pain point for us.
We use Boomi only for process execution. We used it for API and APM but switched to Azure APM. The low latency mode is another pain point. General mode consumes a lot of resources, but to have adequate logging information, we need to deploy in general mode.
Whereas low latency gives very good throughput and good performance, but we are losing a lot of important information. So these are the some of the aspects.
For how long have I used the solution?
We've been using it for four years.
What do I think about the stability of the solution?
It has been a stable product.
What do I think about the scalability of the solution?
Scalability is another challenge for us. It is not scalable, not for our architecture and implementation setup. It hasn't been scalable for us.
It's used across multiple countries, so there are quite a few end users using this in our company.
How are customer service and support?
The technical support is good, albeit a bit expensive. We used to have professional services but now manage it internally with other vendors.
Support is actually very good. Response speed depends. Only for P1 and high-priority cases do you get quick responses. Otherwise, we need to chase them for P2, P3, or P4. We might wait a while for traction. But knowledge-wise, support is good. They have good people with good knowledge.
So, I would rate it a seven out of ten for knowledge and support, but perhaps a lower score for response speed on lower-priority cases.
Unless we go with professional services, it's expensive. Regular support is okay, though.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing is not reasonable at all. It's very high. Maybe Boomi is making changes recently, planning to triple the prices. That's a significant increase, and that's not gonna work at all for us.
Which other solutions did I evaluate?
We are planning to switch from Boomi. We are looking at Azure Logic App and Software AG. We're just exploring and have a year before making a decision.
What other advice do I have?
For Boomi, if your integration scope and work are limited, you can go with it. But for complex landscapes with multiple systems and close transaction monitoring, especially in finance or insurance, then you should look for more futuristic tools.
We've worked with many integration tools. For Boomi specifically, I'd rate it a six out of ten.
A tool that is easy to use, cost-effective, and offers a large set of functionalities
What is our primary use case?
I use Boomi AtomSphere Integration in my company to manage all types of integrations, including SAP integrations, database integrations, and other enterprise-level integrations.
How has it helped my organization?
It allows to migrate to new PaaS services without changing the core of the entrprise application architecture
What is most valuable?
The most valuable features of the solution are its mapping functionality and the low-code, no-code nature of the product.
What needs improvement?
Boomi AtomSphere Integration is not yet exposed to the world as a good product owing to certain shortcomings in the area of marketing where improvements are required.
For how long have I used the solution?
I have been using Boomi AtomSphere Integration for 0ver 8 years. My company has a partnership with Boomi AtomSphere Integration.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
Considering my company's clients, I think that a couple of thousand users use the solution.
It alsso works seamensly with Kubernetes conyainer platforms like OpenShift
How are customer service and support?
I have had no issues with the product to contact the technical support team.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, I have used other tools.
My company chose Boomi AtomSphere Integration since it is easy to use, cost-effective, and offers a large set of functionalities.
How was the initial setup?
The product's initial setup phase was easy.
The solution is deployed on the cloud and on an on-premises model.
What was our ROI?
I am not engaged with the part involving the product's return on investment. My company's customers who use the product have experienced a good return on investment.
What's my experience with pricing, setup cost, and licensing?
Boomi AtomSphere Integration is a relatively cheap and cost-effective product compared to other products like SAP or Oracle. I don't know the exact price of the product.
What other advice do I have?
I recommend the solution to those who plan to use it.
I rate the overall product a nine out of ten.
Automation integration by Boomi
What do you like best about the product?
It is best for integration any apps to another apps.i am working on Boomi from last 2 yrs. And found we can manipulate any data like XML,json,CSV easily here. And integration is very easy here.
What do you dislike about the product?
Nothing to dislike here because it's ui is also better'and easy to understand.
What problems is the product solving and how is that benefiting you?
Through the help of Boomi I can easily grab data from third party apps like Salesforce, Shopify etc and manipulation is also easy.
Easy-to-use product with valuable integration features
What is most valuable?
The product's integration features are quite rich and low code. It is easy to use.
What needs improvement?
The product's UI could be more convenient. Its pricing needs improvement as well. They should add a source control feature and provide better integration with Azure DevOps.
For how long have I used the solution?
We have been using Boomi AtomSphere Integration for four years.
What do I think about the stability of the solution?
The product is overall stable.
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
The technical support services are good in terms of diverse community support. However, there could be better on-the-ground technical support as well. They could provide more resources to tackle the issues.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
There could be an easy-to-understand licensing model.
What other advice do I have?
I rate Boomi AtomSphere Integration an eight out of ten. I advise others to get experience in product implementation from an account manager from a best practice point of view.
Integration Experiences with Boomi
What do you like best about the product?
Ease to use and develop integrations.So many connectors Available to integrate with almost any product / system
What do you dislike about the product?
Realtime Integrations are not reliable completely
What problems is the product solving and how is that benefiting you?
Data Mapping,API Management which makes our API Publishing easy and exposing to the consumers
A highly scalable and reasonably stable tool that needs to improve on its prices
What is our primary use case?
Boomi AtomSphere Integration is a product used in some major pharmaceutical companies, making it quite a good solution. I had previously been in a major project where the solution was used. The solution is useful for integration with the data warehouse and SAP systems.
What is most valuable?
The most valuable feature of the solution is its monitoring part to debug certain issues and find problems.
What needs improvement?
I have not been so deeply involved that I could comment on what needs improvement in the solution. In general, I have not been an actual high-level user of the solution to comment on details concerning improvement in the tool.
I remember that one of my customers felt that Boomi AtomSphere Integration was a highly expensive product, owing to which they were looking for cheaper solutions. The high price of the solution is an area of concern where improvements are required.
For how long have I used the solution?
I have experience with Boomi AtomSphere Integration's latest version.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten.
My clients who use the solution are mostly enterprise-sized businesses.
How was the initial setup?
I rate the product's initial setup an eight on a scale of one to ten, where one is difficult, and ten is easy.
The solution is deployed on a private cloud.
The solution's deployment phase took weeks to be completed.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price an eight on a scale of one to ten, where one is cheap and ten is expensive.
What other advice do I have?
In my company, we use many video conferencing tools. I have seen that in video conferencing tools, the counterparts are very different. I have experience with Zoom, Microsoft Teams, and Tencent Meeting.
I was not deeply involved in Boomi AtomSphere Integration since it was already up and running when I joined my company's project. I could look back in the past to find out the product's history, and that is the most I can do. I know what the product is used for, but I can't go too much into the details.
Whether I would recommend the product or not actually depends on what a customer wants to achieve with the solution while also considering factors like the experience of the integration team and the kind of support a customer has in their company. It is not just about the technology but also the skills of a company or the partners with whom a company has relations.
Compared to Boomi AtomSphere Integration, there are easier products around, like MuleSoft or Jitterbit. I see MuleSoft or Jitterbit evolving since they have established a lot of integrations, depending on the markets and other things. From my perspective, Jitterbit was easier to operate and set up, while MuleSoft tried to simplify their product a lot when compared to Boomi AtomSphere Integration. MuleSoft started off as a very complex product, but now it's getting easier and easier, and MuleSoft now has a lite version. I didn't hear anything about Boomi AtomSphere Integration, especially in terms of major product improvements, which I know about.
I rate the overall tool a six out of ten.
A good tool with ETL functionalities and optimization feature
What is most valuable?
I like the tool's optimization feature.
What needs improvement?
Boomi AtomSphere Integration should scale up on the migration area.
For how long have I used the solution?
I have been using the solution for a month.
What do I think about the stability of the solution?
I rate Boomi AtomSphere Integration's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a six out of ten. My company has one to two users for the product.
How was the initial setup?
Boomi AtomSphere Integration's deployment took one month to complete.
What's my experience with pricing, setup cost, and licensing?
Boomi AtomSphere Integration is expensive. I rate its pricing an eight out of ten.
What other advice do I have?
Boomi AtomSphere Integration is a good tool that offers ETL functionalities. I rate it a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Best Integration Platform
What do you like best about the product?
Boomi is very easy to use and user friendly
What do you dislike about the product?
I dont feel any disadvantages of it. I have integrated it with salesforce and it works well
What problems is the product solving and how is that benefiting you?
Helps me in integrating my salesforce platform system to outside legacy system
Stable platform with an easy initial setup process
What is our primary use case?
We use the platform for SAP integrations.
What is most valuable?
The platform is user-friendly. It has the best features for building and deploying integrations.
What needs improvement?
It is a costly platform. Its pricing could be better.
For how long have I used the solution?
We have been using Boomi AtomSphere Integration as a customer for three years.
What do I think about the stability of the solution?
It is a stable platform. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
We have three analysts using the platform. I rate its scalability a seven out of ten. It can be improved in terms of customization.
How was the initial setup?
The platform’s initial setup is straightforward. I rate its process a ten out of ten. We click a button, and a script automates the process. It takes less than an hour to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the platform’s pricing a ten out of ten. It is very expensive and based on connectors. Thus, we are looking for a low-cost solution with similar integration services.
What other advice do I have?
The platform is good. I recommend it to others. I advise others to go for it if the use case is heavy. They should prefer using other tools if there are just a few connections. The platform is not consumption-dependent but connector dependent.
I rate it an eight out of ten.
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