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Heading in the right direction
What do you like best about the product?
Capable of complex data transformations and is capable of a wide berth of use cases. Support can be very helpful and responsive. There have been several instances where we've had mission critical breakdowns and support has been awesome in putting in the hours until we got it figured out.
Their Revision History is great, especially when you're first learning the platform or want extreme version control. There's a lot of little places where you can do some major damage and having great version control mitigates development time. It's not listed as a connector, but it will work with Microsoft Dynamics Great Plains 2015 and eConnect 2014 which was nice (they do need to update the documentation for this connection though).
We had a mission critical integration that used a scripting component to sort data that would break every time there was a major update. Eventually, Boomi gave us a resource to help re-engineer the process so that it worked more in line with their development road map. This went a long way in fostering good will.
Their Revision History is great, especially when you're first learning the platform or want extreme version control. There's a lot of little places where you can do some major damage and having great version control mitigates development time. It's not listed as a connector, but it will work with Microsoft Dynamics Great Plains 2015 and eConnect 2014 which was nice (they do need to update the documentation for this connection though).
We had a mission critical integration that used a scripting component to sort data that would break every time there was a major update. Eventually, Boomi gave us a resource to help re-engineer the process so that it worked more in line with their development road map. This went a long way in fostering good will.
What do you dislike about the product?
Sometimes seemingly simple needs turn out to be very complex problems, eg sorting line item detail records on the header master record. Editing and creating custom XML profiles can be tricky, fortunately the Revision History component is fantastic. Connector management could be better, the same connector with a different ID won't deploy if you're at your cap, a problem which happens more often than you would imagine due to the strange and dangerous ways you copy processes and components. Getting at the root cause of an issue is often like peeling an onion.
What problems is the product solving and how is that benefiting you?
The primary intent of getting on the Boomi platform was to create a bi-directional sync between our Salesforce org and our instance of Great Plains which runs on a dedicated hosted server. With the some of the automation we've been able to realize using Boomi and various other applications has been profound, but when platform stability threatens that it can be harmful to our organization.
Recommendations to others considering the product:
Consider it carefully. If you're a small shop it can easily become your biggest administrative burden, but it can save your organization time with it's enterprise connections.
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