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Ease of use and customization are what our businesses needs.
What do you like best about the product?
Is an e-commerce company we integrate with many different clients. One of our major one uses Boomi to handle data upload from the storefront and it is seamless and vast. A win-win for us and our client.
What do you dislike about the product?
Sometimes on busy days with lots of customer orders it can get backed up but we just have to wait for Boomi to process it all.
What problems is the product solving and how is that benefiting you?
It takes out the manual process of transferring data files over from customer orders. Speeds up business operations.
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Boomi made Integration Easy
What do you like best about the product?
Quick and easy integrations, once setup they are good to go.
What do you dislike about the product?
Flow needs some work, needs to be more custom editing
What problems is the product solving and how is that benefiting you?
Moving information from one software to the next.
Boomi is the first-mover pure player Integration platform
What do you like best about the product?
Boomi is the first-mover pure player Integration platform. Its UX
What do you dislike about the product?
The Support solutions for technical issues are usually not unaccurate
What problems is the product solving and how is that benefiting you?
Real-time provision of Data to diverses Applications and Databases. Centralized integrations ubiquituous platform. Centralized Monitoring of Integration Traffic
Great professional services team, support offerings lack a bit in the end user experience realm
What do you like best about the product?
The technical architects are top notch, hands down my favorite part about Boomi! I am not someone who builds integrations, my team supports the runtime, infrastructure, and process reporting for the completed projects, so my feedback is less about the product and more about the professional services side.
All of the professional services team members I've ever worked with are truly phenomenal. Specifically Rahul Panicker and Brian Brinley. Tremendous drive to solve problems, subject matter experts not only in Boomi runtime but also AWS. Pleasant, responsive, knowledgeable. I can't say enough good things. We had trouble getting sufficient answers to our questions from Boomi support, and for our business, we really need the technical architect skillset to unblock us from time to time, and to also help us scale up/out as needed.
All of the professional services team members I've ever worked with are truly phenomenal. Specifically Rahul Panicker and Brian Brinley. Tremendous drive to solve problems, subject matter experts not only in Boomi runtime but also AWS. Pleasant, responsive, knowledgeable. I can't say enough good things. We had trouble getting sufficient answers to our questions from Boomi support, and for our business, we really need the technical architect skillset to unblock us from time to time, and to also help us scale up/out as needed.
What do you dislike about the product?
Navigating support is challenging depending on your service package, there seems to be a lack of consideration for the user experience. For example, we use the runtime monitoring via Professional Services. Boomi support members do not seem to have any ability to see that we have this service, and we have long delays due to Boomi support asking for logs or files that the runtime team could easily provide. When we have instability in our runtime, we would expect Boomi support to work behind the scenes with runtime team, but this doesn't happen unless we tell them that we have this engagement, and they need to do this. Also, we've recently inherited another boomi runtime (acquired tech stack from a company that went under) and they use MCS for both runtime and infrastructure monitoring. It's not clear how communication works, and similar challenges -- Boomi support doesn't seem to have any way to know that they are working with a customer who has MCS. The boundaries are a bit fuzzy from professional service offerings, and these are things that can typically be worked out, just requires a lot of engagement and driving via customer success and various players.
What problems is the product solving and how is that benefiting you?
Transforming + mapping EDI data between our various supply chain partners.
Satisfied Boomi Customer
What do you like best about the product?
1. Ease of Use
2. Extensive feature set
3. Excellent self-paced training
4. World-class support
2. Extensive feature set
3. Excellent self-paced training
4. World-class support
What do you dislike about the product?
1. Price
2. Some expected features aren't available
3. Documentation can sometimes be confusing
2. Some expected features aren't available
3. Documentation can sometimes be confusing
What problems is the product solving and how is that benefiting you?
Boomi enables data sharing and consolidation between multiple disparate applications, systems and platforms. Our Boomi integration processes allow connection and communication between our internal ERP and custom business systems, our cloud CRM, and multiple 3rd-party platforms. These integrations have allowed us to automate batch processes, share real-time data between previously-siloed systems, and deliver time-savings and process efficiencies to our business users.
Reliable Platfrom
What do you like best about the product?
The simplicity in usage, straightforward implementation, and seamless integration capabilities are the standout features of Boomi.
What do you dislike about the product?
The licensing model of Boomi is a source of dissatisfaction for me
What problems is the product solving and how is that benefiting you?
Boomi addresses various challenges in data integration, workflow automation, and application connectivity. Its ability to streamline these processes results in enhanced operational efficiency reduced manual efforts, and improved data accuracy. The platform's versatility in connecting disparate systems facilitates a more cohesive and agile business environment. Overall, Boomi's solutions contribute to a more integrated and efficient workflow, providing tangible benefits in terms of time savings, resource optimization, and better data management.
Best Integration Platform
What do you like best about the product?
Boomi is very easy to use and user friendly
What do you dislike about the product?
I dont feel any disadvantages of it. I have integrated it with salesforce and it works well
What problems is the product solving and how is that benefiting you?
Helps me in integrating my salesforce platform system to outside legacy system
Best software ever i have used
What do you like best about the product?
It's very helpful in very ways we can easily manage our data
What do you dislike about the product?
Nothing such as just need to improve your data structure.
What problems is the product solving and how is that benefiting you?
We can easily manage our data of incentives. we can manage easily our data structure.
Boomi Integration Tool usability
What do you like best about the product?
Easy to use and understand. Great support for Implementing complex integration logic for data integration. Also its other products give great features for API management, EDI and B2B integrations along with other features like Boomi Flow and Master Data Management (MDM)
What do you dislike about the product?
The search features is missing for some parts because of which a user needs to scroll down through all the list to select for the required component. A search could be added for process name in th extension to improve the usability.
What problems is the product solving and how is that benefiting you?
It helps in implementing data integrations for batch and real time data. It makes data engineering operations easier because of its UI based approach in developing data integration.
Boomi or nothing!
What do you like best about the product?
Boomi is a very comprehensive integration platform. It has created so much organization and simplification within my company. It readily connects to most platforms, but offers custom connections as well. It does its job very well. It also serves as a Master Data Mart where employees, projects, clients, etc. have golden records with their information from every system in a centralized place. I love boomi!!
What do you dislike about the product?
Since the platform does a lot, it is quite complex. A non-technical person might struggle with navigation. This isn't necessarily a dislike, but something to note.
What problems is the product solving and how is that benefiting you?
Boomi solves two main issues.
First, it centralized all of my company's integrations and allowed us to break apart large flows. This has created very clear points of failure when processes fail.
Second, it created a master data mart for multiple record types.
First, it centralized all of my company's integrations and allowed us to break apart large flows. This has created very clear points of failure when processes fail.
Second, it created a master data mart for multiple record types.
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