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Reviews from AWS customer

3 AWS reviews

External reviews

166 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Edd Michira

Optimizes image size without compromising quality and easy to use

  • June 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use it to upload images. I primarily use it to store and load images.

How has it helped my organization?

So far, so good. It implements most of what we need in development, including the option to upload images from other cloud storage platforms. I haven't seen any problems with it.

It's quite effective for what we use it for. It is a decent tool.

What is most valuable?

I like its ease of implementation. I can easily call the API into my platform and use it to upload images from the machine to the server.

The good thing is that it doesn't store the actual image on your server. It stores the image on its server, and the users get a URL or link that they can use to call the images from the Cloudinary server. The images are optimized to load on the user's platform.

What needs improvement?

For non-technical users, the initial setup could be made easier.

For how long have I used the solution?

I've been using Cloudinary for six months now. The one I'm using is on the cloud.

What do I think about the scalability of the solution?

So far, we haven't experienced any challenges with bulk uploads or a large number of users. With the current number of users, it's working well for us.

The platform we use is to upload images. The end users upload their respective images to our platform, and that's when they use Cloudinary. So far, we have over 50 end users.

There are likely administrators who implement Cloudinary within the company. But that is for the people who use the platform.

So, the number of end users is subject to change because the more users who join the platform, the more they will use Cloudinary. If they use the platform, they have to use Cloudinary because they need the images, and then they upload them to Cloudinary.

How are customer service and support?

The documentation is great. It's comprehensive.

Which solution did I use previously and why did I switch?

Before Cloudinary, we were using an in-house development platform. It was Multer. It's a Node.js library that we can implement to store images on our local server.

Main reason behind the switch to Cloudinary:

The main reason is image optimization. Images can be stored and processed on the web in different ways, affecting website performance. When you upload an image to Cloudinary, it is optimized—the size is reduced without impacting the quality. This smaller size helps the website load faster. Images are a major cause of slow website loading times if they aren't optimized, so I think that's the reason we chose Cloudinary.

How was the initial setup?

The setup was easy. We're using the Cloudinary API on our platform, and I think it was easy for any technical person. We didn't encounter many challenges.

Perhaps a "plug and play" option could be implemented for non-technical teams, but for those with technical backgrounds, it's already quite straightforward.

What's my experience with pricing, setup cost, and licensing?

For us, the price is okay. The major challenges with cloud platforms usually occur when a team scales rapidly or experiences a sudden increase in users. If, for example, we suddenly went from fifty users to a million, the bill could be a shock. But so far, we haven't had any problems.

What other advice do I have?

I would absolutely recommend Cloudinary.

Here's why:

  1. It's easy to set up, which saves development time.
  2. You'll get a much nicer user experience because images load faster on your platform.
  3. It's easy for a first-time user.

I would give it a nine. The only reason I wouldn't give it a ten is because I'm not sure about its scalability yet. We haven't tested that aspect. But so far, so good.


    Roman Novosad

Offers broad API for image transformation, which was easy to understand with their tutorials but inability to easily work with folders when using the API

  • June 17, 2024
  • Review from a verified AWS customer

What is our primary use case?

We used Cloudinary as a library within our project's tech stack, primarily for image transformation.

It was an online platform for selling artwork. There was a requirement that when an artist uploads an image to the website, it should instantly create mockups of how the artwork would look in various interior spaces. Because of this requirement, we switched from S3 on AWS to Cloudinary.

How has it helped my organization?

The automation tools were used most often. They are quite convenient and cover our requirements.

It actually supports the growth of the business because it gives us a lot of out of the box things. We can easily do things in a week that we weren't able to do before.

What is most valuable?

First, it has a broad API for image transformation, which was easy to understand with their tutorials. It took about a week to get everything working.

Second, they have a great UI that makes it easy to search and organize images. I think the combination of these two things makes Cloudinary very valuable.

What needs improvement?

Cloudinary is great for image and video transformation, especially when clients download assets to your website, and you need to manipulate them. They also have a free tier, which is great for trying out the platform before committing and understanding the platform.

However, there was one issue I remember: the inability to easily work with folders when using the API. For example, we couldn't delete all images from a folder at once due to limitations, likely because they use AWS and S3. It wasn't a major issue, but it would have been more convenient to have that functionality.

For how long have I used the solution?

I've been using Cloudinary extensively for about half a year on a certain project.

What do I think about the stability of the solution?

I don't recall any bugs or unavailability issues. It was a quite stable product.

What do I think about the scalability of the solution?

There were three of us using it: I was the admin, and two others were users.

How are customer service and support?

I contacted the customer service and support at the beginning, I had a question about a transformation that wasn't working as expected. I asked the question in their Discord group, and they quickly provided assistance.

Cloudinary support was quite responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

We used it as a dependency in our Java project. Adding the dependencies and working with the API was not difficult. Cloudinary provided a detailed tutorial explaining the protocols for transformations and other features.

Cloudinary also has excellent documentation. If you need help with something, you'll definitely find the information you need. I don't recall any major problems during the process. It obviously takes some time to explore and learn, but it's not overly complex.

What's my experience with pricing, setup cost, and licensing?

From what I've used, it's actually cheap compared to other options like AWS.

Which other solutions did I evaluate?

There was some research done. From my side, Cloudinary caught my eye because of their helpful tutorials sent via email, especially the Java-specific quickstart guide since we were using Java. It was a quick start for us – we knew upfront what we needed to do and could see results immediately.

Additionally, I remember a video on Cloudinary's website or YouTube that showcased image transformations. It showed how images could look like pencil drawings or paintings, which aligned with our requirements. We realized that Cloudinary could meet our needs, and it wasn't so hard to opt for it.

What other advice do I have?

It's easy for a beginner to learn to use Cloudinary.

My advice/recommendation depends on your business projects and requirements. But if you work with digital assets like images, Cloudinary is a good option. I haven't explored video features extensively, but for image manipulation, it's definitely suitable. If your project is small to medium-sized, it's perhaps the best choice.

I even recommended Cloudinary to a friend in the industry who was looking for ways to work with images.

If I didn't have a lot of time to explore, I would definitely choose Cloudinary. But if I had more time and ownership of the decision, I might explore the market again. Not because I'm dissatisfied with Cloudinary, but to understand the broader view of what's available, since I haven't been in this area for some time.

Overall, I would rate the solution a seven out of ten. Cloudinary has a good user interface (UI), but there are some things the product can improve, like convenience. For example, compared to another tool I've used, Stripe, Cloudinary's UI feels a little lacking. There's room for improvement.


    Jurgen Geitner

Offers good AI features to users

  • June 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

I used the solution just to learn about the platform, and I used it for a couple of personal websites. Mainly, the websites have a lot of images or galleries. What I liked was that previously, when I was making websites, I had to create a lot of images manually to a certain size to be responsive for screens of different sizes. Then I learned about Cloudinary and how it does it all for you. You can upload your assets to Cloudinary, and it automatically detects the user's browser and sets up the image in the right format to optimize the right size, which is amazing.

What needs improvement?

When you're starting off, it can be a little bit overwhelming. I am just gonna look at the screen now. Once you log in, you have a management console and many different things, so you won't really know where to go. The onboarding could be made a bit easier. I did Cloudinary's courses. If you use the tool's UI, there are different icons on the left screen, and you won't know where to go first and what is important. The UX can be improved a bit.

When you open the product's management console, it can just be a little bit overwhelming at first until you figure it out. Cloudinary just needs to relook at how to simplify the tool or use the tool's guidance walkthroughs for new users.

The product needs to get noticed, it is important to have someone from Cloudinary on Stack Overflow or Syntax.fm and talk with the developer community.

For how long have I used the solution?

I have been using Cloudinary for six months. I am a customer of the tool.

What do I think about the stability of the solution?

I have not seen any bugs or breakdowns. The tool's performance when the site loads up is good. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

I am using the tool for myself. In my organization, where I work, they don't use Cloudinary. In our company, we do have a kind of CDN, but it is not the same sort of use as Cloudinary. All our assets are of a fixed size and dimension.

How was the initial setup?

The ease or difficulty of the product's initial setup phase depends on what you are doing. I think it is fairly easy because there are a lot of samples to show you how things work in the tool. For instance, in my case, I use Netlify to deploy sites, and then there is a plug-in there that integrates with your project, so those kinds of plug-ins are great. I think it is easy enough since there are enough samples to get you going.

What's my experience with pricing, setup cost, and licensing?

I use the free plan, and that is enough for one or two websites. Though I felt that the product price is reasonable, I don't have any price details of any tools to help me make comparisons.

What other advice do I have?

The tool's automation features save time and resources. Previously, images used to have watermarks, especially the ones in Photoshop, and that was very tedious, but Cloudinary is a huge time saver. Cloudinary automatically optimizes the images for the browser, so instead of making a choice yourself for images like JPEG, PNG, AVIF, or WEBP, the client or end user's browser might support them, but Cloudinary takes that decision for you, and it just serves the right image or the best-optimized image, which is sort of safe. You don't have to go through the steps manually to optimize the size of an image.

When integrating with other tools, the hectic part is just really the time or laboriousness of the process. First of all, you've got to have some sort of image editing tool, and then you have got to be comfortable using it, but luckily, I have a background. I have used Photoshop for many years, but I think it is not so easy for many developers since you may be used to working with codes but not necessarily optimizing images unless you are a designer. I think it solves the aforementioned problem very nicely because you are just focusing on using the API.

It is a really good product. It has some features that I struggled to find elsewhere since you automatically crop your image. It can use AI to determine that there is a person in the image, and we can make that person the focus of the image.

I have only played around with the tool's AI part.

I recommend the tool to others.

I rate the tool a nine out of ten.


    Ankit-Yadav

Easy to set up and used for posting images

  • June 10, 2024
  • Review provided by PeerSpot

What is most valuable?

I use the solution for posting images.

What needs improvement?

The solution should be made more user-friendly because sometimes it's hard to understand.

For how long have I used the solution?

I have been using Cloudinary for two months.

What do I think about the stability of the solution?

I have faced many bugs while using the solution.

What do I think about the scalability of the solution?

Around five people are using the solution in our organization.

How was the initial setup?

The solution’s initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is moderate.

What other advice do I have?

The solution is deployed on the cloud in our organization. I didn't have to use my card to use Cloudinary. I recommend Cloudinary to other users because Amazon is a bit expensive for me. It is easy for somebody new to learn to use Cloudinary for the first time.

Overall, I rate the solution eight and a half out of ten.


    David H.

Super useful and reliable tool

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
The upload widget combined with their transformation API makes user generated images super easy to manage on our app.
What do you dislike about the product?
None that I can think of. It really is perfect for us.
What problems is the product solving and how is that benefiting you?
We use Cloudinary to allow users to upload and transform their logos to our user-generated content.


    Government Administration

Well integrated cloud software for ContentStack users

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to upload, not many bugs, and can create folders to seperate cloud filing.
What do you dislike about the product?
Some uplaods will go directly onto website despite it not being posted on live website version, but because document or image was uplaoded to cloudinary, it can be searhced and viewed live from website repository and information can get leaked early before a live page is made ready.
What problems is the product solving and how is that benefiting you?
Cloudinary strores a large number of files and images, seperated by categories through our multiple website platforms. It is easy to label and has veyr fast uplaod speeds that make publishing live website changes quick and easy.


    Lavya P.

Cloundinary Review

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
Its a great place for managing, storing and sharing media content like videos and images. Working for the AMS, a large organization, we often have a lot of files to work with. The UI helps me streamline my files and gives me optimized versions of them ready to share with co-workers
What do you dislike about the product?
While I do not bear the costs personally, an individual or small business might not be comfortable using this software due to its high implementation costs
What problems is the product solving and how is that benefiting you?
Delivery of optimised and pixilated videos and images allow me to work effectively and enhance user experience


    Sanchit R.

Review for Cloudinary

  • October 27, 2023
  • Review provided by G2

What do you like best about the product?
For me, the best part of this was how easy the dashboard set up was. It allows new users as me to navigate without facing any difficulty. Its quite safe and secure in that sense too, which is relieviing to know as a consumer.
What do you dislike about the product?
They dont have a vast variations set. This causes customisation limitations. There are better resources out there in comparison that have more centric customisations to offer
What problems is the product solving and how is that benefiting you?
Helps making/producing high quality videos and statics


    Luca Stefano S.

Terrible experience, they were not even able to properly issue an invoice

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
Simple usage, you just change urls and you are done.
What do you dislike about the product?
Terrible support, completely useless. Even tho I had filled in my company data, they sent me an invoice with the wrong VAT ID and I could not add that to expenses. After more than 3 months, I'm still waiting for them to fix it and issue it correctly.

In addition to that, beware that you will not be able to downgrade to a cheaper plan earlier than 30 days after the event have passed if you had a spike of traffic. This means you get to pay for two months on the bigger plan.
What problems is the product solving and how is that benefiting you?
Hey, *it was.

Nothing you cannot solve with any other alternative, to be frank.


    Verified User in Computer Software

Best image hosting platform for your website.

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Cloudinary is speedy in image serving and uploading. You can upload pictures and get links. You can also use it for free and various methods are prebuilt for fetching and uploading photos.
What do you dislike about the product?
There are not as many significant issues in the Cloudinary. I wouldn't say I like the new UI of the dashboard, and sometimes when we fetch data from API using keys, it gives weird errors.
What problems is the product solving and how is that benefiting you?
We are using it as an Image database for small to mid-level projects. One project we recently used was a task manager app for organisations, which we used to save profile images. Cloudianry is very much optimised, and with API, it works flawlessly.