We use Commvault Complete Data Protection backup and recovery.
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Provides helpful documentation and has good scalability
What is our primary use case?
What is most valuable?
Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.
Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.What needs improvement?
The product's migration process and stability need improvement.
For how long have I used the solution?
I have been using Commvault Complete Data Protection for a year since June last year.
What do I think about the stability of the solution?
The product's stability could be better.
What do I think about the scalability of the solution?
Commvault Complete Data Protection is scalable. We are using a socket-based license.
How are customer service and support?
We communicate with our support partner regarding product-related issues.
Which solution did I use previously and why did I switch?
Compared to Dell, the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.
How was the initial setup?
The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.
It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.
Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.
What's my experience with pricing, setup cost, and licensing?
The tool is cost-effective.
What other advice do I have?
The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.
Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.
Very good !
Metallic Backup - all what you need ICE
The only product to cover data recovery for ALL of your workloads
Quick Commvault review
Complete data protection from a single pane of glass!
A stable solution that helps recover virtual machines
What is our primary use case?
The solution is mostly used for backups as customers ask for virtual machine backups.
How has it helped my organization?
A lot of customers have lost their data and Commvault Backup & Recovery has helped recover it.
What is most valuable?
The return points are very valuable.
What needs improvement?
The pricing of the solution can be improved and made cheaper.
For how long have I used the solution?
I have been working with Commvault Backup & Recovery for two years.
What do I think about the stability of the solution?
The solution is highly stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
Commvault is a scalable solution. At present, medium businesses work with the solution. I rate the scalability a nine out of ten.
How are customer service and support?
The technical support team is good. I rate the support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. The deployment depends on the size of the project but usually takes a few hours. For the deployment, there is a console ID that needs to be implemented on the customer side. I rate the initial setup a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten.
What other advice do I have?
I would recommend my clients to choose Commvault's accessible license. I rate the overall solution a nine out of ten.