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Reviews from AWS customer

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External reviews

202 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2256603

Provides helpful documentation and has good scalability

  • August 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Commvault Complete Data Protection backup and recovery.

What is most valuable?

Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.

Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.


What needs improvement?

The product's migration process and stability need improvement.

For how long have I used the solution?

I have been using Commvault Complete Data Protection for a year since June last year.

What do I think about the stability of the solution?

The product's stability could be better.

What do I think about the scalability of the solution?

Commvault Complete Data Protection is scalable. We are using a socket-based license.

How are customer service and support?

We communicate with our support partner regarding product-related issues.

Which solution did I use previously and why did I switch?

Compared to Dell, the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.

How was the initial setup?

The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.

It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.

Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.

What's my experience with pricing, setup cost, and licensing?

The tool is cost-effective.

What other advice do I have?

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.


    Computer Software

Very good !

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Easy setup, good notifying when problems occur, full backup of O365 tenant
What do you dislike about the product?
complicated UI - several functioanlities are controlled by one GUI that is not adaptive ...
What problems is the product solving and how is that benefiting you?
o365 backup


    Pierluigi C.

Metallic Backup - all what you need ICE

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Metalli Backup will permit you recover all your data and track every amendment to your laptop. Tracking info like last location or recovery point.
What do you dislike about the product?
What about to improve user graphic interface reducing less important IT info?.
What problems is the product solving and how is that benefiting you?
Recover data and backup content.


    Computer & Network Security

The only product to cover data recovery for ALL of your workloads

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Customers can rest assured that, wherever their IP resides, Commvault can securely backup and recover their data.
What do you dislike about the product?
The expertise associated with the product is confined to a few Partners.
What problems is the product solving and how is that benefiting you?
Identifying data sprawl, maintaining retention based on SLA-based rules/plans, migrating and recovering workloads across hypervisors/platforms.


    Retail

Quick Commvault review

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like the number of offerings and the help that Commvault provides.
What do you dislike about the product?
I'm not sure that I have a downside specifically. We are exploring the iSeries module and keeping an open mind. We have heard concerns.
What problems is the product solving and how is that benefiting you?
Secure storage and encrypting data. Currently focussed on immutability.


    Randall D.

Complete data protection from a single pane of glass!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
The ease om management and configuration, and the full suite of tools that can be used from a single interface. We manage multiple data centers from a single console, and it is very easy to identify and resolve any failed backup or flash replication jobs.
What do you dislike about the product?
For a state agency, with limited funds, the one drawback is the cost of licensing. CommVault does offer a great EDU discount program. However, the results and peace of mind you get from knowing that your data is protected faw outweighs the cost
What problems is the product solving and how is that benefiting you?
CommVaault helps us maintain an efficient backup infrastructure that stretches across multiple datacenters. This is done through a single interface, and is much more efficient than our old Java based NetBackup tools.


    Hayam Salem

A stable solution that helps recover virtual machines

  • July 31, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is mostly used for backups as customers ask for virtual machine backups.

How has it helped my organization?

A lot of customers have lost their data and Commvault Backup & Recovery has helped recover it.

What is most valuable?

The return points are very valuable.

What needs improvement?

The pricing of the solution can be improved and made cheaper.

For how long have I used the solution?

I have been working with Commvault Backup & Recovery for two years.

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

Commvault is a scalable solution. At present, medium businesses work with the solution. I rate the scalability a nine out of ten.

How are customer service and support?

The technical support team is good. I rate the support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment depends on the size of the project but usually takes a few hours. For the deployment, there is a console ID that needs to be implemented on the customer side. I rate the initial setup a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten.

What other advice do I have?

I would recommend my clients to choose Commvault's accessible license. I rate the overall solution a nine out of ten.


    Ed T.

Commvault Protects All Our Data From OnPrem To The Cloud

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
We have many different workloads and Commvault protects them all.
What do you dislike about the product?
Commvault has it's share of bugs and requires contstant trouble shooting.
What problems is the product solving and how is that benefiting you?
Commvault allowed us to consolidate all of our previous data protection infrastructure into one vendor solution.


    Hospital & Health Care

Commvault Backup &Recovery

  • July 21, 2023
  • Review provided by G2

What do you like best about the product?
Commvault is easy to use and reliable.Their dashboads are easy to follow.
What do you dislike about the product?
Sometimes support does not get back in a timely manner.
What problems is the product solving and how is that benefiting you?
Immutable daily backups are being done and reliable!


    Dave C.

Commvault Support review

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Very good support sturcture. Their product is very comprehensive once you get to know it. They are very willing to help when you need support to fix an issue that you are having
What do you dislike about the product?
It takes quite a while to gain enough knowledge to be proficient in supporting this product. Once you gain the knowledge then the product
What problems is the product solving and how is that benefiting you?
The current backup infrastructure product is the only backup company we use today. Their product helps us with our DR and SLA requirements.