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Commvault Backup &Recovery
What do you like best about the product?
Commvault is easy to use and reliable.Their dashboads are easy to follow.
What do you dislike about the product?
Sometimes support does not get back in a timely manner.
What problems is the product solving and how is that benefiting you?
Immutable daily backups are being done and reliable!
Commvault Support review
What do you like best about the product?
Very good support sturcture. Their product is very comprehensive once you get to know it. They are very willing to help when you need support to fix an issue that you are having
What do you dislike about the product?
It takes quite a while to gain enough knowledge to be proficient in supporting this product. Once you gain the knowledge then the product
What problems is the product solving and how is that benefiting you?
The current backup infrastructure product is the only backup company we use today. Their product helps us with our DR and SLA requirements.
Commvault is comprehensive, powerful, and getting better with each release.
What do you like best about the product?
Commvault is tried and true regarding legacy backup designs, but it is also industry-leading technology for backing up new spaces like hybrid and cloud. Commvault can be as simple as you need or as comprehensive as you want.
What do you dislike about the product?
Commvault's strength is also its weakness. It's a powerful platform, but I would never classify Commvault as "easy." However, Commvault has a fantastic certification program that can get anyone up to speed on the latest features, functions, and best practices.
What problems is the product solving and how is that benefiting you?
Commvault is an end-to-end solution for data protection and disaster recovery, but it can do even more. Commvault makes auditing a breeze with its built-in reporting and available data analytics.
Years of Reliability!
What do you like best about the product?
Any time you have an issues Support is great at helping you get the issues resolved in a timely manner. I have never not been able to restore a file. I have used my different backup vendors over the years and Commvault would always be my choice moving forward.
What do you dislike about the product?
I can't really say there is anything I dislike. All backup software have their hitches, but Commvault has the least.
What problems is the product solving and how is that benefiting you?
Metalic cloud is one of the most cost effective solutions I have used. Backing up to AWS was 3x the cost.
Good for busy admins and companies with common IT solutions setup
What do you like best about the product?
It's very handy and easy to set up. Software/Solution is stable and does its job well. We have replaced previous backup solution with Metallic and we are very pleased about it.
What do you dislike about the product?
It is not Commvault; not everything is supported by now (but most of the most common setups is). In general, it's easy to use, but in some cases, Commvault (base product) knowledge is helpful.
What problems is the product solving and how is that benefiting you?
Keeps most of the backup infra out of our sight, which allows us to avoid management, patching etc. It supports a lot of SaaS solutions and native cloud ones, what's very handy in modern environments.
Very complex and power product. Still learning after a few years!
What do you like best about the product?
Great support. As a very large customer, we push the limits of what this product can do and have hit snags on occasion. Support has been great! One product to rule them all.
What do you dislike about the product?
Maybe that it's so complex with so many options and features. Command Center is still not as capable as the Console GUI.
What problems is the product solving and how is that benefiting you?
Consolidating all other backup products to Commvault.
In a word: Reliable.
What do you like best about the product?
It can be counted on, unlike many other systems I've used.
What do you dislike about the product?
It's a bit clunky sometimes and the education material should be updated but still a great product.
What problems is the product solving and how is that benefiting you?
Reliable backup of petabytes of data and trustworthy process designs from support.
Amazing Customer Service!
What do you like best about the product?
I have had a great experience with the Commvault customer support staff. They were accommodating and professional. I would not change anything with the implementation.
What do you dislike about the product?
I do not have anything wrong to say about this company. They have been the best!! If I were to have any complaints, its that I didn't get to spend enough time on the phone with Customer Support.
What problems is the product solving and how is that benefiting you?
Our previous backup solution lacked the capabilities that Commvault brings to the table.
Very reliable and User-friendly product.
What do you like best about the product?
Metallic is very user-friendly product in terms of Administration and Usage.
What do you dislike about the product?
That would be great if performance could be further improved for SharePoint backup!
What problems is the product solving and how is that benefiting you?
Do not need to worry about disk space utilization and reliablility.
10 year Commvault user
What do you like best about the product?
Really reliable program with very little day to day maintenance. Recovery is quick and works when needed.
What do you dislike about the product?
I really can't think of anything. Support are excellent when there's a problem.
What problems is the product solving and how is that benefiting you?
Disaster recovery and backups.
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