Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

202 reviews
from and

External reviews are not included in the AWS star rating for the product.


    S Hossain

Provides good stability and has efficient data optimization features

  • September 04, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the Commvault for data optimization because it maintains enough data. We have implemented it to run two incremental backups per day and a full backup at the end of the week. We also perform the restoration of the database and DR servers, using it.

What is most valuable?

Commvault is a software-based solution that can manage backups to any storage and VMs. It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate. Backups of large volumes do not take much time to complete. It also facilitates restoring Oracle data, which can be opened directly to a database after restoration without any user intervention.

What needs improvement?

There are still a lot of ways to improve the recruitment process. Commvault deployment is executed remotely, but managing their support on time is difficult. They reply to the support portal weekly, but there are some delays.

For how long have I used the solution?

I have been using Commvault Backup & Recovery as a customer for around two years.

What do I think about the stability of the solution?

The stability is good. I rate the product’s stability an eight out of ten.

How are customer service and support?

There is some gap in technical support, but it is good. Restoration happens only when there is a disaster. In that case, customers always expect the solution providers to be present. They regularly go through the update process and release updates frequently.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. Integrating the database and server for clients might be difficult. The deployment does not take much time. However, changing advanced features or integration may take some time. Once the software and backups are ready, it will take seven to ten days to complete. You may need more people involved in the deployment if you have many servers. A team of two to three people is usually sufficient, including a deployment engineer from Commvault and two to three executives on the client side. I rate the process a six or seven out of ten.

What was our ROI?

The product generates a good return on investment.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a five out of ten.

What other advice do I have?

They should decide to go for Commvault Backup & Recovery or another solution depending on the infrastructure requirement.

I rate it a seven out of ten.


    Giuseppe Sgroi

We are now able to recover virtual machines without relying on the NFS system

  • September 01, 2023
  • Review provided by PeerSpot

What is our primary use case?

We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault. This is why we've opted for Commvault over other technologies.

What needs improvement?

They could work on the implementation of the features.

For how long have I used the solution?

We will be using Commvault Backup & Recovery for the next 3 years.

What do I think about the stability of the solution?

Every three years, we require server updates to either embrace new technologies or enhance our existing technology stack. Therefore, our approach involves reevaluating and refreshing our infrastructure every three years, so we can’t comment on this solution as we have started fresh.

How are customer service and support?

We usually interact with integrators, however if the issue is complex, we refer to technicians for further support and guidance

Which solution did I use previously and why did I switch?

We are consistently exploring new solutions for our systems, and each solution must align with our server requirements and other objectives. Our timing is also a key consideration, as we operate on a three-year cycle. We have worked with SAP, Oracle, and Cisco.

How was the initial setup?

The installation is complex.

What other advice do I have?

I can’t fully endorse it, because it depends on the final use of the customer. I would conservatively, rate it an eight out of ten.


    RagidKader

A leading backup provider with easy configuration, manageability, and faster recovery

  • August 25, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution has the fastest backup and better licensing.

What needs improvement?

Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department.

For how long have I used the solution?

I have been using Commvault HyperScale X as a customer. I have almost nine HyperScale nodes and expect four more nodes this year.

What do I think about the scalability of the solution?

The product is scalable. To scale, we need to buy more agents. We’re using HP hardware for HyperScale. We’ve three backup administrators working with the solution.

How are customer service and support?

The customer support is interesting, but they need to work on their competency. My team is happy.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I work with a couple of other solutions, such as HP Store, Veeam, NetBackup, MongoDB Data Protector, and Rubrik. Commvault is the most competitive in the market because local support is easy and faster.

How was the initial setup?

The solution is easy to implement if you have a proper infrastructure and require two people to set up.

What's my experience with pricing, setup cost, and licensing?

The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik.

What other advice do I have?

The solution is easy to use after four months of training. Before implementing, make sure you negotiate well and agree to the terms and conditions in advance. Once you implement it, you will use it for at least the next five to six years. So, you must negotiate and file a contract, the best way to know the cost of ownership in the beginning itself. Overall, I rate the solution an eight-point five out of ten.


    Martijn M.

So complete and dynamic

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Commvault Backup and recovery is a complete, efficient, and affordable solution. No hardware lock-in, broad eco-system support. Small, large and enterprise, it grows with you. On-prem, hybrid, cloud, or in-between. Very efficient data storage and replication.
Besides that, it gives data insight to make well-informed decisions.
What do you dislike about the product?
At first, it can be a bit of a steep learning curve.
What problems is the product solving and how is that benefiting you?
One solution that fits our entire data landscape for backup, DR and dev/test.
Efficient storage (over 85% deduplication reduction), reliable restores and easy migrations between servers, hypervisors and the public cloud.
Also a great solution for your M365 data


    Defense & Space

Happy Commvault admin

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Commvault is a solid product, it is stable, reliable backup solution.
What do you dislike about the product?
It is a pricey product - you do get what you pay for
What problems is the product solving and how is that benefiting you?
Commvault is our backup and restore solution


    Raju Sah

An affordable and scalable solution that enables organizations to create backups quickly

  • August 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for file system backup, Linux OS system backup, and Domino backup. Our data center team uses the solution for testing servers and database-level backups. In my company, we are not using the end-point features.

How has it helped my organization?

Earlier, it would take us a long time to create a backup. After implementing Commvault, the time needed for creating a backup has been reduced.

What is most valuable?

IntelliSnap and file system backups are valuable features. There are multiple functions, but we are currently using these two functions.

What needs improvement?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in Commvault.

For how long have I used the solution?

I have been using the solution for the last three years.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is really good in terms of scalability. I rate the scalability an eight out of ten. We have deployed the product in three factories. We are centrally managing the solution from the head office. Three people in our organization currently use the solution 24/7 to its maximum potential.

How are customer service and support?

We have faced a little bit of delay in support. The support team is not available during the night. The product must improve support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we were using EMC NetWorker. It had some limitations. We compared it with Commvault to determine which solution would fulfill our requirements. We switched to Commvault because it had certain features that were not available in EMC NetWorker.

How was the initial setup?

The initial setup was easy. I would rate the ease of setup an eight out of ten. Currently, we are using the solution on-premises. We are also checking whether we can take backups on the cloud. It took us almost three to four months to deploy the product.

What about the implementation team?

Commvault Professional Services helped us with the deployment. We required two or three professional team engineers for the deployment. We have two to three engineers to manage the solution in the data center.

What's my experience with pricing, setup cost, and licensing?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

Which other solutions did I evaluate?

We evaluated other options, like EMC Networker and Veeam.

What other advice do I have?

People considering using the solution must consider their budget and requirements. They must also consider the quality of support. Overall, I rate the solution an eight out of ten.


    Swapneel Ramnathkar

A scalable and user-friendly tool that secures users’ data and provides good technical support

  • August 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for auto backup and tape library.

How has it helped my organization?

The product is used for backup purposes. Data backup is important for us. The product helps us secure our data.

What is most valuable?

The product is user-friendly. We can restore it very quickly. The browse option is also good for browsing files. We can also index files.

What needs improvement?

The product is expensive.

For how long have I used the solution?

I have been working with the solution for the last two to three years. I am using the latest version of the solution.

What do I think about the stability of the solution?

The tool’s stability is good. I rate the stability an eight or nine out of ten.

What do I think about the scalability of the solution?

The tool is perfect. I rate the scalability an eight and a half out of ten. It is scalable according to our needs. We have more than 100 users in our organization. We use the solution 24/7. We use it to its maximum potential.

How are customer service and support?

The technical support is good. We have a team on site 24/7.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the ease of setup a seven out of ten. New users may find the initial setup difficult.

What about the implementation team?

We have a dedicated user for maintaining the solution.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing an eight out of ten.

What other advice do I have?

We are still exploring the features since we are new users. We were using a different solution before Commvault. I joined the organization after we started using Commvault. Overall, I rate the product a nine out of ten.


    Fawad Mirza

A highly scalable and affordable solution that provides smooth email archiving features and quick customer support

  • August 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our clients use the solution for their emails.

What is most valuable?

The email archiving feature is very smooth and better than others.

What needs improvement?

The product must improve Oracle client configuration. It is difficult to configure clients of Oracle and SaaS. The solution must also improve bare metal restore for Oracle and Active Directory. Active Directory is not fully protected with bare metal restore. The tool must improve the 1-Touch recovery of Oracle and Active Directory.

The product must provide features for converting VM to physical and physical to VM.

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The tool’s scalability is very high. It can be scaled in any environment. I rate the scalability a ten out of ten. In a single organization, we have 4000 to 6000 users. Our clients are enterprise businesses.

How are customer service and support?

Technical support is very good. The support personnel are very fast and helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to configure the tool. I rate the ease of setup a nine out of ten. The on-prem version is better than the cloud version. In the future, as the technology grows, the cloud version will be better. Our customers trust the on-prem version. It takes one day to deploy the product.

What about the implementation team?

To deploy the solution, we must install Commvault’s master server and MediaAgent. Then, we must configure the email archiving solution and add storage.

What's my experience with pricing, setup cost, and licensing?

The product is cheap. It is an integrated solution. I rate the pricing a two out of ten on a scale of one to ten, where one is cheap, and ten is expensive. We have to pay for the implementation services.

What other advice do I have?

Our company has a partnership with Commvault. Overall, the solution is better than its competitors. I would advise people to use the solution again and again. Overall, I rate the product an eight out of ten.


    reviewer1055571

Provides good technical support services, but its scalability needs improvement

  • August 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the Commvault HyperScale X to manage complex infrastructure, so deployments are fast.

What is most valuable?

Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure. If there is an issue with the software, we open a support ticket with the software vendor. We then escalate the case to the hardware support team.

What needs improvement?

Commvault HyperScale X is more expensive for hybrid environments than traditional solutions.

For how long have I used the solution?

I have been using Commvault HyperScale X as a reseller for five years.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

The scalability is very good, but there is a limitation on expanding the cluster to scale to a higher level. We have smaller and enterprise-level clients. I rate its scalability a nine out of ten.

How are customer service and support?

We have a team of four to manage support. We have many paid credits for networking and application support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is moderately easy. I rate the process a seven on a scale of ten. The deployment time depends on the environment. It takes around four to eight hours to complete.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a seven out of ten.

What other advice do I have?

If the customer needs to protect five terabytes of data, they will need five licenses if they need to upgrade to make devices flexible or create this model. Many small customers can start with a 10TB appliance, and enterprises can scale up to 50 TB. The appliance is compatible with various hardware platforms, including LG, Lenovo, IBM, Dell, etc.

I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation. I recommend looking for support for various solutions from a single vendor. Overall, I rate it a seven out of ten.


    Mining & Metals

Backups Done Right

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
The product does what it says. If it is in the commcell it is backed up. The interface in the product is clear and concise. The menus do what they say and following the process is easy.
What do you dislike about the product?
It requires and good knowledge of the terms used. If you learn the terms the prosy is easy to use
What problems is the product solving and how is that benefiting you?
It allows to backup our fleet. Virtual, physical and databases . Once it is set up it just works. Great reporting as well.