Unified cloud cost views have transformed reporting efficiency and strengthen customer stickiness
What is our primary use case?
My main use case for CoreStack is for cost optimization and billing operations, and I'm using it a bit for SecOps and CloudOps, but majorly for FinOps and BillOps.
A specific example of how I use CoreStack for FinOps or billing operations is for many of our customers who are running their workload on the cloud; whether AWS, Microsoft Azure, OCI, or Google, everyone is looking for continuous cost optimizations. That is one of the reasons we have opted for CoreStack. It gives a detailed review of the account running in AWS, providing recommendations on reserved instances, saving plans, and orphan volumes. It gives extensive details on the FinOps and the cost optimization, which helps us to optimize the workload for the customer, thus giving us stickiness.
The major thing about my main use case is that we are using CoreStack for BillOps as well, where we give a detailed invoice to the customer with the blended cost, using unblended raw data from AWS and blending it with our margins before sharing the invoices with the customer. While the major use case is FinOps, we also utilize it for BillOps.
What is most valuable?
The best features that CoreStack offers and stand out for me are definitely their well-architected review because they let you run the well-architected review on all the hyper-scalers, which otherwise would require separate UIs or portals for AWS, Azure, OCI, and Google. CoreStack being a single tool that can run the well-architected review on all four clouds gives us an edge over native tools or other options. The second standout feature is the single pane of glass for multi-cloud cost optimization.
The single pane of glass for multi-cloud cost optimization helps me day-to-day by bringing a lot of operational excellence; it saves a lot of time because rather than going to each and every account or multi-cloud portal, which takes a lot of time, having everything on a single pane of glass increases efficiency, delivers results in less time, and provides clear reporting that can be shared with the customer in PDF or CSV formats.
CoreStack has positively impacted my organization by saving hours of time for reporting—for example, the governance report which my employees used to take at least four hours for one customer. Since I'm sending out 20 reports every month, that equates to 80 hours, thus saving me two man-weeks every month. In terms of cost, that's approximately $8,000 pure saving if I estimate $100 an hour for my architect. So, $8,000 a month is at least saved only by reporting, and although things such as customer experience and stickiness are more qualitative, we are certainly saving time and improving customer experience, which overall is pretty good.
What needs improvement?
CoreStack can improve by adding a segregation of reserved instances that are shared across child accounts or managed accounts from the parent account, ensuring a cost allocation for all reserved instances or saving plans purchased in the master account and used by child accounts, as that clear segregation should be readily available within the tool.
I give it an eight because, as I mentioned, a few things from the billing operations need to be added, and we need more security features, particularly since the market is increasingly demanding better security tools for cloud management platforms, including cloud security posture assessments.
For how long have I used the solution?
I have been using CoreStack for almost four years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
In terms of scalability, we utilize the SaaS platform of CoreStack, and we onboard as an IDP from AWS. We haven't encountered any issues regarding scalability; the SaaS platform easily accommodates our growth, and we have seen no problems at all over the past four years.
How are customer service and support?
CoreStack has positively impacted my organization by saving hours of time for reporting—for example, the governance report which my employees used to take at least four hours for one customer. Since I'm sending out 20 reports every month, that equates to 80 hours, thus saving me two man-weeks every month. In terms of cost, that's approximately $8,000 pure saving if I estimate $100 an hour for my architect. So, $8,000 a month is at least saved only by reporting, and although things such as customer experience and stickiness are more qualitative, we are certainly saving time and improving customer experience, which overall is pretty good.
We receive wonderful support from CoreStack. We have plenty of content that helps us improve our MSP strategy and achieve customer stickiness, so the support has been pretty good.
Customer support is wonderful; we have a dedicated account manager, and we can easily reach out to them or to a solution architect. With multiple support avenues aligned to us as a partner, we receive very responsive and helpful support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used a native solution and opted to switch to CoreStack because we wanted a single pane of glass for multi-cloud management that also encompassed SecOps, CloudOps, and BillOps. The native solution offered fewer features and involved more operational overhead, prompting the switch.
What was our ROI?
I have definitely seen a return on investment; it is measurable. It has saved hours of time for the reporting, especially the governance report, which my employees needed four hours to prepare for one customer. With 20 reports every month, that's 80 hours saved, equating to two man-weeks per month, or $8,000 in savings based on a $100 hourly rate for my architect. Thus, we save a lot of time on reporting, and while customer experience gains are more qualitative, we are improving stickiness and experiences overall, which is pretty good.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is pretty good because we received private pricing, which I cannot disclose. The setup was included as a one-time expense, and licensing is straightforward, mostly based on consumption, which I believe has been competitively priced across the market.
Which other solutions did I evaluate?
Before choosing CoreStack, we did evaluate other options such as Aquila Cloud and AnOps back in 2021, and CoreStack emerged as the more feature-rich and mature solution.
What other advice do I have?
My advice for others looking into using CoreStack is to recognize that it is a wonderful product, and if you choose to use it, leverage its full potential. Do not limit yourself to just FinOps; explore all its features, including BillOps, SecOps, CloudOps, and especially security governance. Evaluate everything across all four hyper-scalers, and you are likely to love it.
My company does not have a business relationship with CoreStack beyond being a customer; we are not even a reseller. However, we operate in the MSP model, onboarding the product to use CoreStack for our end customers. So while we are customers, we primarily utilize it in a managed services capacity.
I give this review a rating of eight. We have covered almost everything regarding CoreStack.
Support and visibility on requirements and query is very good.
What do you like best about the product?
customers are very delighted after getting those tailored reports and our NOC team do not have to create those reports manually now. Dashboards and visibility of the data is on spot.
Its very easy to use and implementing is also very user friendly. we have received very good customer support for using this tool for their accounts. our NOC team is using frequent to provide customer with the data required. currently , we have integration also to look after and implement for few third party tools that we are using Inhouse.
What do you dislike about the product?
Saving plan recommendation is very much required.
What problems is the product solving and how is that benefiting you?
operational efficiency
We have great expereince with Corestack and happy to use for WAFR and Finops features.
What do you like best about the product?
I most like the feature to provide recommendations for FinOps/SecOps
What do you dislike about the product?
It is unidirectional to sync with AWS and some of the lenses like FTR need to include.
What problems is the product solving and how is that benefiting you?
We primarily use Corestack For Well Architecture framework review and cost optimization for our clients.
Great Platform for Cloud Governance!
What do you like best about the product?
To have all the cloud governance information and tools on one portal is great.
Customer Support is also great
What do you dislike about the product?
We are in the process of working with Corestack team to improve User Experience over Well Architected Reviews Reports.. in order to provide a better online review with customers and adapting the assessments to AWS requirements for 2024
What problems is the product solving and how is that benefiting you?
Automating Well Architected Reviews
Finops Program
Good platform for cloud support
What do you like best about the product?
Ease of getting cost reports and inventory of AWS.
What do you dislike about the product?
scope of improvement in terms of tagging of resources.
What problems is the product solving and how is that benefiting you?
It is helping in getting cost optimizing recommendations.
CoreStack The Real FinOps and Secops Stack
What do you like best about the product?
CoreStack, The name itself, implies the value of this product comes with a variety of solutions in a single plate, We have been using this tool for more than ten months, and we are enjoying the product features; this single stack will bring you Cost Management, Cloud Security poster management, also we have cloud deployment features. One cool part about the tool is that we can integrate the core stack to any top cloud vendors in the market now, and no additional agent deployment is required on the resources side. After using this tool, we have cut down many resources cost to half. The centralized cost reports are just excellent.
What do you dislike about the product?
in login page captcha should be replaced by any google / any authenticator
What problems is the product solving and how is that benefiting you?
cost management . and reporting
Corestack - Real enabler for all Cloud environment
What do you like best about the product?
Very powerful tool. Cloudops, SecOps and Finops are bundled at same place which is saving lot of end user time. Plenty of customization options based on your requirement.
What do you dislike about the product?
I've been using it for an year and nothing found so far
What problems is the product solving and how is that benefiting you?
Core stack has a large room in finops space and we're getting plenty of recommendations related to cost savings, RI conversion, resizing etc
Evolvoing CSPM Platform
What do you like best about the product?
Centralized Security Posture with Threats, Vulnerabilities, Best Practices across CSPs, Compliance Posture across all CSPs, Access Violations, Consolidated view Cloud Assets, and Detailed reports on various modules.
What do you dislike about the product?
The usability of the application, showing of accurate information, detailed information of assets in the reports and integration with 3rd party applications can be improved
What problems is the product solving and how is that benefiting you?
A consolidated view of threats, vulnerabilities, best practices, access violations, assets, and compliance helped us to assess security posture across all CSPs and take remediation actions with internal teams.
A well crafted tool
What do you like best about the product?
The organization of the GUI/Portal, and the willingness of Corestack to take on Feature Requests
What do you dislike about the product?
Could use some more customizable processes
What problems is the product solving and how is that benefiting you?
Azure spend, and creating an offering of a MULTI-CLOUD solution for potential clients
MSP CoreStack Review
What do you like best about the product?
Expansive capabilities and great technical support for issues and knowledge transfer of features. CoreStack provides a real partnership for onboarding and using the product.
What do you dislike about the product?
Terminology in reporting is not precise and can lead to ineffective decision making in the areas of operational and cost optimization. Occasionally features don't work as expected and documentation needs more hands on examples to provide a better understanding of how features are interdependent and why data is missing due to setup issues.
What problems is the product solving and how is that benefiting you?
Bringing together management of multi-cloud environments to simplify operations and provide value add for governance and cost optimizations. We've gained confidence in understanding misconfigured and under utilized cloud assets for our managed services clients.
