Using Ubuntu has been a great experience. It's fast, stable, and perfect for coding.
What do you like best about the product?
What I like best about Ubuntu is its speed, stability, and the freedom to customize everything. What’s most helpful is the strong community support and easy access to open-source tools.
What do you dislike about the product?
What I dislike about Ubuntu is occasional software compatibility issues, especially with certain proprietary apps. The least helpful part is dealing with hardware drivers — sometimes they require manual fixes.
What problems is the product solving and how is that benefiting you?
Ubuntu solves problems like high system resource usage and lack of control in other OSes. It gives me a fast, customizable, and open-source environment that’s perfect for development.
UBUNTU LIKE
What do you like best about the product?
Open source that means I can customezed in the way that I like
What do you dislike about the product?
The Window Manager I prefer the old ones like GNOME
What problems is the product solving and how is that benefiting you?
I can duplicate the same installation and configuration for all my dev team
In a sea of operating systems : Ubuntu stands out.
What do you like best about the product?
Taking into consideration that one mostly or usually installs it over a Windows system (which they don't have to do & experiment it much less often), I appreciate :
i) ease of installation, update (livepatch, landscape or not).
ii) locating applications that are approved is a cinch via the software-boutique
iii) I trust Canonical to make a secure product that rivals the best out there.
iv) interesting the chose to leave the apt-get, apt but can combine with snap and others for package management.
v) landscape is a terrific product especially if combined with a remote access web interface (like dwservice).
vi) I can install it on a newbie's unit and they are up and running very quickly - the learning curb between windows 7 and ubuntu 24.04 mate is easy to overcome.
What do you dislike about the product?
I am a user but also a system administrator, so for what I do :
a) I don't find the default gnome interface as intuitive or user-friendly as Mate, LXDE or others.
b) some products don't have a smooth installation documentation even after several attemps, like OpenStack - whereas MicroStack was much more compliant.
c) my perception is that it's starts to get complicated to be a member of the various forums : ubuntu, charm, ...etc.
d) this is not a dislike, but somehow too many business will opt for redhat, when I feel they could get more with Canonical and Ubuntu.
e) I've run into issues attempting to un-install some products (openstack) as it seems to integrate deeply with many components : unlike a lighter product like virtualbox.
What problems is the product solving and how is that benefiting you?
I need a robust yet efficient platform to : do my daily work (desktop/workstation), server administration (web, security,automation) - and not have to worry about many aspects that it take care of for me.
Users appreciate straightforward installation and rapid updates with excellent community support
What is our primary use case?
My main use cases for Ubuntu Linux include web servers, FTP servers, and DNS servers, mainly for server usage.
I am mainly using Ubuntu Linux in a virtualized environment; it is virtualized even on-premises, and obviously, in the cloud, it is virtualized. I typically do not install it as a bare-bones or direct install.
For the cloud, we are using Ubuntu Linux on AWS and internally, we are using it on VMware vCenter.
About half of my office, which is around 25 users, works with Ubuntu Linux. However, for the cloud application or workflow that we publish, we have around 300,000 users.
What is most valuable?
The features of Ubuntu Linux that I find most useful and beneficial are the automatic Yum update repository and making software updates easy.
There are automatic update repositories in Ubuntu Linux.
Regarding the specific scenario where security features of Ubuntu Linux have impacted my operations positively, I don't think there's any specific instance, but the main aspect of Ubuntu Linux is that the updates in terms of security are very fast, and it is very easy to deploy. This would be defined as a positive outcome.
What needs improvement?
I recommend improving Ubuntu Linux's version upgrade process. The community has provided support with a community repository that would upgrade the particular version for you, but I don't see that as a paid subscription or paid support from Ubuntu Linux.
Increasing the legacy support for older software would be a good improvement for Ubuntu Linux in the next release.
The problem with the license costs for Ubuntu Linux right now is due to currency exchange, as everything is based on US dollars. If the support could be priced locally and fixed for a number of years, it would be better. The fluctuations of the US dollar and global economic uncertainty make it difficult, but if they could lower the price by about 10%, it would be significant for developing countries like Malaysia.
For how long have I used the solution?
I have been working with Ubuntu Linux for more than five years.
What was my experience with deployment of the solution?
I do not face a lot of issues integrating Ubuntu Linux with my existing infrastructure, as it is quite popular as a Linux distribution. However, the versioning can sometimes confuse people between the LTS version and the standard version, and this is where problems happen because they're not using the long-term support (LTS) version.
The issue with the version is that some applications become deprecated or no longer supported, which can lead to situations where updating or upgrading certain applications might break them. For example, I was using WordPress, but when I upgraded to a newer version of Ubuntu Linux, WordPress broke due to the fact that some of the components are updated and WordPress itself doesn't support the updated application yet.
Apart from this challenge, I have not faced any other problems; in terms of operating systems, Ubuntu Linux is quite easy to use and has a lot of documentation. The only problem arises during major version upgrades when some non-Ubuntu applications might not work after the update.
What do I think about the stability of the solution?
I don't have any advice or input on making Ubuntu Linux more stable, as I find it very stable. I've installed it in the cloud, on-premises, and in my own virtual machine.
What do I think about the scalability of the solution?
We are planning to increase the usage of Ubuntu Linux in the future while also evaluating the use of Amazon Linux.
How are customer service and support?
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical support; most of the information is available in forums or the public domain.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We are exploring Amazon Linux because it's on Amazon, and running its own version of Linux might provide additional benefits that we can gain; that's why we are conducting this study.
How was the initial setup?
Ubuntu Linux is very easy to set up for me personally.
I would probably rate the setup experience of Ubuntu Linux an eight or a nine out of ten.
It takes about 15 minutes for the basic install of Ubuntu Linux and another half an hour for the updates.
What other advice do I have?
I expect that if there are loyalty discounts, such as if there is some program for long-term users, that would be great, but they currently don't have such a program.
There should definitely be a loyalty program for long-term users of Ubuntu Linux.
I am not informed if Ubuntu Linux supports any AI-driven projects, as I don't visit the Ubuntu website often and I don't subscribe to any of their mailing lists, so if Ubuntu is doing AI initiatives, I am not aware of it.
I request a 10% discount because that would help offset the costs associated with currency exchange and transfer charges.
I recommend those who want to use Ubuntu Linux to go download the installation image and try to install it on their PC or in their virtualized environment first.
Ubuntu Linux is very easy to use because the installation process is quite straightforward and the GUI is very nice, making it very precise.
I mentioned that legacy support should be increased for older software, but this is a business decision, and my company is also dropping legacy support due to cost.
I would rate Ubuntu Linux a nine out of ten as a total rating.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Lightning fast OS
What do you like best about the product?
Very lightweight. There is enough support.
You can basically do anything on it.
What do you dislike about the product?
Most windows apps need modifications to work on it. And many are still not supported
What problems is the product solving and how is that benefiting you?
Better performance onhardware vs windows
Facilitate remote troubleshooting with built-in package support
What is our primary use case?
Most of our customers use
Ubuntu Linux to host their websites. We configure Apache or Nginx and troubleshoot them. If their applications are down, we check the servers. If the server goes down or there is an issue, we look into them.
What is most valuable?
Ubuntu Linux is user-friendly through the command line. The packages inside the repository are built-in, which allows for easy installation from the server environment without relying on third-party applications. Additionally, Ubuntu Linux supports remote troubleshooting via SSH, allowing connection from anywhere, which is beneficial for troubleshooting server issues.
What needs improvement?
We face minor issues with the regular upgrade; manual upgrades are required. There have been network configuration issues, specifically with netplan.yaml. Unlike
CentOS, Ubuntu Linux lacks an easily accessible inbuilt repository where dependencies or packages are easily found.
For how long have I used the solution?
I have been working with Ubuntu Linux for about one and a half years.
What was my experience with deployment of the solution?
Deploying on-premises can take about twenty minutes, but with a good network, it can be faster. For cloud deployments via our jump servers, it takes less than ten minutes.
What do I think about the stability of the solution?
I have had no issues with the stability of Ubuntu Linux.
What do I think about the scalability of the solution?
I find Ubuntu Linux scalable with no complaints.
How are customer service and support?
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive knowledge base for self-help.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have experience using
CentOS. It allows direct root login, offering root privileges immediately.
How was the initial setup?
The initial setup of Ubuntu Linux is easy.
What's my experience with pricing, setup cost, and licensing?
The cost is not much, and I am not sure about the licensing cost because a separate team handles it.
Which other solutions did I evaluate?
We have used CentOS and are familiar with it.
What other advice do I have?
I would recommend using Ubuntu Linux as it is easy to handle. The biggest benefit is the ability to connect through SSH for remote troubleshooting. My total rating for Ubuntu Linux is ten out of ten.
Ensures a seamless and secure environment for development with exceptional integration and support
What is our primary use case?
I have been using
Ubuntu Linux as the primary operating system for our developers and many people we work with.
What is most valuable?
Ubuntu Linux is the most secure option on the market. For business-focused people, a Mac is preferred, but for developers, Ubuntu Linux is better. Ubuntu Linux's good desktop experience makes it easy to use even if you are not comfortable using the command line. It has excellent integration with development tools, including CI/CD and Atlassian products. Most of our code development occurs on Ubuntu Linux, and it integrates deeply with development pipelines, making it straightforward to manage. Additionally, Ubuntu Linux's parent company provides canonical pipelining for machine learning, ensuring compatibility and efficiency.
What needs improvement?
In the past, OpenOffice was a pain point on the Ubuntu Linux side, but now, because everything has moved to online platforms like
Google Cloud or Microsoft Cloud, it's not a problem anymore.
For how long have I used the solution?
I have been working with Ubuntu Linux for approximately fifteen years.
What do I think about the stability of the solution?
Ubuntu Linux is very stable. It works as expected without any major issues.
How are customer service and support?
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product was considered for machine learning, but not directly.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We are a no Windows company, using Mac or Ubuntu Linux only.
How was the initial setup?
I have deployed Ubuntu Linux hundreds of times. It can take from an hour to a few days depending on the server. However, scaling is straightforward without any issues.
What other advice do I have?
Keep my review anonymous. I rate Ubuntu Linux as a ten out of ten; it's a perfect tool with no issues. The overall solution is rated ten out of ten.